Multi-Tech Systems MT4X56USB manual Download the Upgrade File, Extract the Upgrade Files

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Chapter 7 - Upgrade Procedure

5.If the Current Revision number is larger than the firmware version number found in “Step 1: Identify the MT4X56USB Firmware,” your MT4X56USB has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Step 3: Download the Upgrade File

Multi-Tech Web Site

1.If you are not already at the Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Click on the upgrade file name for your modem and save the file to a temporary location on your hard drive.

Step 4: Extract the Upgrade Files

1.Move the downloaded upgrade file to a temporary directory or folder on your hard drive.

2.The file is a self-extracting archive. Extract the files by typing the upgrade file name in DOS or double-clicking it in Windows. The extracted files include a .HEX file, which contains the upgrade data, and one flash program each for DOS, Windows 3.1/95/98, Windows NT 4.0, and Windows 2000.

Step 5: Clear Your Stored Paramenters

Before you flash your modem it is important that you issue the AT&W1Z command to it to clear out any stored parameters. You should also record the parameters that are currently stored in your modem so you can reprogram it after flashing.

1.Run your favorite terminal program. If you are using Windows 95/98, Windows NT 4.0, or Windows 2000, you can use HyperTerminal. If you are using Windows 3.11, you can use Windows Terminal.

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&W1Z and press ENTER to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

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Contents User Guide MultiModemUSB Model MT4X56USBTrademarks User GuideRecord of Revisions PatentsContents Glossary of Terms Index Introduction and Description Introduction FeaturesMultiModemUSB User Guide Introduction and Description Technical SpecificationsInstallation Preview of this GuideRelated Documentation System Front PanelModem Ports Ports 1, 2, 3, HubPower Connector RJ-ll Modem ConnectorUSB Type a Upstream Connector USB Type B Downstream ConnectorInstallation Unpacking Safety Warning TelecomCabling your MT4X56USB InstallationMT4X56USB Software Loading and Configuration Loading your Driver Software System USB SupportMT4X56USB Drivers for Windows Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows NT MultiModemUSB Drivers Install dialog box displays Click NextSelect Add/Remove Programs Uninstalling MultiModemUSB in Windows NTAdd/Remove MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Click Start Settings Control Panel Modems Installing Your V.90 ModemsRead Carefully Software Loading and Configuration MT4X56USB Click Start Settings Control Panel Phone and Modems option Installing Your V.90 Modems WindowsMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes Answer AT Command SummaryCommand Enter Key Repeat Last CommandAT Commands, S-Registers and Result Codes Modulation Handshake Return Online to Data ModeResult Codes Enable/Disable Information RequestResult Code Format Modem ResetLoad Factory Settings Tone DialingDisplay Current Settings Communications ModeAsynchronous Communications Mode Test Commands\An Select Maximum MNP Block Size Store Current ConfigurationSelect Stored Configuration for Hard Reset Command &Zy=x Store Dialing Command\Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer \Kn Break ControlCommand #S=x Store Setup Password Command %DCn AT Command ControlCommand %En Fallback and Fall Forward Control Enter Setup PasswordCommand %%%ATCRRemote Configuration Escape Sequence Command +++ATCR Escape SequenceRegisters Register Unit Range Default DescriptionUpstream data rates S38Terse Verbose Description Result CodesFor more information on scripting, click the Help button Remote Configuration Setup Remote Configuration ProcedureChanging the Setup Password Remote Configuration and Management Remote Configuration CommandsChanging the Remote Escape Character MT4X56USB Troubleshooting Modem Does Not Respond to Commands None of the Indicators LightModem Dials But Cannot Connect Modem Disconnects While Online TroubleshootingFax and Data Software Can’t Run at the Same Time Modem Cannot Connect When AnsweringLoopback Tests Modem Doesn’t Work with Caller IDLocal Analog Loopback Test V.54 Loop Test procedureRemote digital loopback test Remote Digital Loopback Test V.54 LoopLocal digital loopback test Local Digital Loopback Test V.54 LoopDouble-click the Universal Serial Bus Controller icon Windows 95/98 TroubleshootingDetermining Why USB Support Is Not Present Installing Microsoft USB SupportUpgrade Procedure Multi-Tech Web Site Upgrade OverviewIdentify the MT4X56USB Firmware Identify the Current Firmware VersionClear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Upgrade ProcedureRestore Your Parameters Upgrade the Modem’s FirmwareService, Warranty and Tech Support Software User License Agreement Tech Support Limited WarrantyOn-line Warranty Registration Service, Warranty and Tech SupportContacting Tech Support via E-mail ServiceAppendices Industry Canada Appendix a Regulatory InformationClass B Statement FCC PartAppendices FCC Part 68 TelecomCanadian Limitations Notice FAX Branding StatementInternational Modem Restrictions EMC, Safety and Terminal Directive ComplianceCommission Decision CTR21 New Zealand Telecom Warning NoticeAppendix B V.90 Support TroubleshootingIntroduction Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed