Multi-Tech Systems MT4X56USB manual Local Analog Loopback Test V.54 Loop, Test procedure

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Chapter 6 - Troubleshooting

Local Analog Loopback Test (V.54 Loop 3)

In this test, data from your computer or terminal is sent to your modem’s transmitter, converted into analog form, looped back to the modem’s receiver, converted into digital form, and then sent to your monitor for verification. No connection to the phone line is required.

AT&T1

CONNECT

UUUUUUUUU

UUU

Digital Analog

Computer or Terminal

Local MultiModemUSB

Figure 6-1. Local analog loopback test.

Test procedure

1.Connect the MT4X56USB to your computer. Using your communication program, set the desired baud rate and go into terminal mode.

2.Type AT&T1 and press ENTER. This places your modem in analog loopback mode in the originate mode. A CONNECT message should appear on your display. The modem is now out of command mode and in a pseudo-online mode.

3.Note that the CD LED is on. If you are set for 14,400 bps or higher, a speed LED should be on. If the CD LED is not on, there is a defect in your modem.

4.Enter characters from your keyboard. For this test, typing multiple uppercase U characters is a good way to send an alternating test pattern of binary ones and zeros. The characters entered should be displayed on your monitor. The TD and RD LEDs should flash when a character is entered.

5.To exit the test, type the escape sequence +++AT and press ENTER. This puts the modem in online command mode. Then type either AT&T or ATH to return to command mode.

6.Your modem passes this test if the data received on your monitor are the same as the data entered from your keyboard. If different data appear on your monitor, your modem is probably causing the problem, though it could also be your computer. If your modem passes this test, but you are receiving errors while on line, the remote modem or the phone line could be at fault.

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Contents User Guide MultiModemUSB Model MT4X56USBRecord of Revisions User GuidePatents TrademarksContents Glossary of Terms Index Introduction and Description Introduction FeaturesMultiModemUSB User Guide Installation Technical SpecificationsPreview of this Guide Introduction and DescriptionRelated Documentation Modem Ports Ports 1, 2, 3, Front PanelHub SystemUSB Type a Upstream Connector RJ-ll Modem ConnectorUSB Type B Downstream Connector Power ConnectorInstallation Unpacking Safety Warning TelecomCabling your MT4X56USB InstallationMT4X56USB Software Loading and Configuration Loading your Driver Software System USB SupportMT4X56USB Drivers for Windows Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows NT MultiModemUSB Drivers Install dialog box displays Click NextSelect Add/Remove Programs Uninstalling MultiModemUSB in Windows NTAdd/Remove MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Click Start Settings Control Panel Modems Installing Your V.90 ModemsRead Carefully Software Loading and Configuration MT4X56USB Click Start Settings Control Panel Phone and Modems option Installing Your V.90 Modems WindowsMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes Command Enter Key AT Command SummaryRepeat Last Command AnswerAT Commands, S-Registers and Result Codes Result Codes Enable/Disable Return Online to Data ModeInformation Request Modulation HandshakeLoad Factory Settings Modem ResetTone Dialing Result Code FormatAsynchronous Communications Mode Communications ModeTest Commands Display Current SettingsSelect Stored Configuration for Hard Reset Store Current ConfigurationCommand &Zy=x Store Dialing Command \An Select Maximum MNP Block Size\Tn Inactivity Timer \Nn Error Correction Mode Selection\Kn Break Control \Qn Flow Control SelectionCommand %En Fallback and Fall Forward Control Command %DCn AT Command ControlEnter Setup Password Command #S=x Store Setup PasswordCommand %%%ATCRRemote Configuration Escape Sequence Command +++ATCR Escape SequenceRegisters Register Unit Range Default DescriptionUpstream data rates S38Terse Verbose Description Result CodesFor more information on scripting, click the Help button Remote Configuration Setup Remote Configuration ProcedureChanging the Setup Password Remote Configuration and Management Remote Configuration CommandsChanging the Remote Escape Character MT4X56USB Troubleshooting Modem Does Not Respond to Commands None of the Indicators LightModem Dials But Cannot Connect Modem Disconnects While Online TroubleshootingLoopback Tests Modem Cannot Connect When AnsweringModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeLocal Analog Loopback Test V.54 Loop Test procedureRemote digital loopback test Remote Digital Loopback Test V.54 LoopLocal digital loopback test Local Digital Loopback Test V.54 LoopDetermining Why USB Support Is Not Present Windows 95/98 TroubleshootingInstalling Microsoft USB Support Double-click the Universal Serial Bus Controller iconUpgrade Procedure Identify the MT4X56USB Firmware Upgrade OverviewIdentify the Current Firmware Version Multi-Tech Web SiteExtract the Upgrade Files Download the Upgrade FileUpgrade Procedure Clear Your Stored ParamentersRestore Your Parameters Upgrade the Modem’s FirmwareService, Warranty and Tech Support Software User License Agreement On-line Warranty Registration Limited WarrantyService, Warranty and Tech Support Tech SupportContacting Tech Support via E-mail ServiceAppendices Class B Statement Appendix a Regulatory InformationFCC Part Industry CanadaAppendices FCC Part 68 TelecomCanadian Limitations Notice FAX Branding StatementCommission Decision CTR21 EMC, Safety and Terminal Directive ComplianceNew Zealand Telecom Warning Notice International Modem RestrictionsAppendix B V.90 Support TroubleshootingIntroduction Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed