Multi-Tech Systems MT4X56USB Remote Configuration Procedure, Changing the Setup Password

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MultiModemUSB User Guide

Introduction

Remote configuration is a network management tool that enables you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote MT4x56USB for maintenance or troubleshooting as if you were on- site.

Remote Configuration Procedure

The following steps are valid regardless of whether the connection is established by the local or the remote Multi-Tech modem.

1.Establish a data connection with a remote MT4X56USB modem.

2.Send three remote configuration escape characters followed by AT and the setup password, then press ENTER. Example: %%%ATMTSMODEM<CR>. You have four tries to enter the correct password before being disconnected. If the password is correct, the remote modem responds with:

OK

3.You can now send AT commands to configure the remote modem.

4.When you have finished configuring the remote modem, save the new configuration by typing AT&W0<CR>, then type ATO<CR> to exit remote configuration. You can then break the connection in the normal way.

CAUTION: If you hang up while you are in remote configuration mode, it may lock up the remote modem.

Setup

Multi-Tech modems are shipped with a default setup password (MTSMODEM). Anyone who has an owner’s manual knows the default setup password. For security, you should change the password and possibly also the remote configuration escape character.

Changing the Setup Password

1.Open a data communications program such as HyperTerminal.

2.In the terminal window, type AT#SMTSMODEM (or AT#Syyyyyy if you have replaced the MTSMODEM password with yyyyyy) and press ENTER. The modem responds with OK if the setup password is correct, and ERROR if it is wrong.

3.To change the password, type AT#S=yyyyyy, where yyyyyy stands for the password, and press ENTER. The password can include any keyboard character, and must be one to eight characters long. The modem responds with OK.

4.The new password is saved automatically. You can now either enter more AT commands or exit the data communications program. The next time you remotely configure the modem you must use the new setup password.

CAUTION: You can only change the setup password locally; you cannot do it remotely. Also, passwords are case sensitive. The next time you enter the password, it must be in the same case as when you set it up.

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MT4X56USB

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Contents MultiModemUSB Model MT4X56USB User GuidePatents User GuideRecord of Revisions TrademarksContents Glossary of Terms Index Introduction and Description Features IntroductionMultiModemUSB User Guide Preview of this Guide Technical SpecificationsInstallation Introduction and DescriptionRelated Documentation Hub Front PanelModem Ports Ports 1, 2, 3, SystemUSB Type B Downstream Connector RJ-ll Modem ConnectorUSB Type a Upstream Connector Power ConnectorInstallation Safety Warning Telecom UnpackingInstallation Cabling your MT4X56USBMT4X56USB Software Loading and Configuration System USB Support Loading your Driver SoftwareMT4X56USB Drivers for Windows Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MultiModemUSB Drivers Install dialog box displays Click Next MT4X56USB Drivers for Windows NTUninstalling MultiModemUSB in Windows NT Select Add/Remove ProgramsAdd/Remove MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Installing Your V.90 Modems Click Start Settings Control Panel ModemsRead Carefully Software Loading and Configuration MT4X56USB Installing Your V.90 Modems Windows Click Start Settings Control Panel Phone and Modems optionMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes Repeat Last Command AT Command SummaryCommand Enter Key AnswerAT Commands, S-Registers and Result Codes Information Request Return Online to Data ModeResult Codes Enable/Disable Modulation HandshakeTone Dialing Modem ResetLoad Factory Settings Result Code FormatTest Commands Communications ModeAsynchronous Communications Mode Display Current SettingsCommand &Zy=x Store Dialing Command Store Current ConfigurationSelect Stored Configuration for Hard Reset \An Select Maximum MNP Block Size\Kn Break Control \Nn Error Correction Mode Selection\Tn Inactivity Timer \Qn Flow Control SelectionEnter Setup Password Command %DCn AT Command ControlCommand %En Fallback and Fall Forward Control Command #S=x Store Setup PasswordCommand +++ATCR Escape Sequence Command %%%ATCRRemote Configuration Escape SequenceRegister Unit Range Default Description RegistersS38 Upstream data ratesResult Codes Terse Verbose DescriptionFor more information on scripting, click the Help button Remote Configuration Remote Configuration Procedure SetupChanging the Setup Password Remote Configuration Commands Remote Configuration and ManagementChanging the Remote Escape Character MT4X56USB Troubleshooting None of the Indicators Light Modem Does Not Respond to CommandsModem Dials But Cannot Connect Troubleshooting Modem Disconnects While OnlineModem Doesn’t Work with Caller ID Modem Cannot Connect When AnsweringLoopback Tests Fax and Data Software Can’t Run at the Same TimeTest procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Remote digital loopback testLocal Digital Loopback Test V.54 Loop Local digital loopback testInstalling Microsoft USB Support Windows 95/98 TroubleshootingDetermining Why USB Support Is Not Present Double-click the Universal Serial Bus Controller iconUpgrade Procedure Identify the Current Firmware Version Upgrade OverviewIdentify the MT4X56USB Firmware Multi-Tech Web SiteUpgrade Procedure Download the Upgrade FileExtract the Upgrade Files Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersService, Warranty and Tech Support Software User License Agreement Service, Warranty and Tech Support Limited WarrantyOn-line Warranty Registration Tech SupportService Contacting Tech Support via E-mailAppendices FCC Part Appendix a Regulatory InformationClass B Statement Industry CanadaFCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeNew Zealand Telecom Warning Notice EMC, Safety and Terminal Directive ComplianceCommission Decision CTR21 International Modem RestrictionsTroubleshooting Appendix B V.90 SupportIntroduction Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed