Lantronix 2100E manual Troubleshooting, Diagnostic LED States, Problems and Error Messages

12: Troubleshooting

This chapter discusses how you can diagnose and fix errors quickly without having to contact a dealer or Lantronix. It helps to connect a terminal to the serial port while diagnosing an error to view summary messages that may be displayed. When troubleshooting, always ensure that the physical connections (power cable, network cable, and serial cable) are secure.

Note: Some unexplained errors might be caused by duplicate IP addresses on the network. Make sure that your unit's IP address is unique.

Diagnostic LED States

Condition	Channel 1 Status LED
Network controller error	Blink 3x/4 seconds
Serial number storage checksum error	Blink 4x/4 seconds
Duplicate IP address present	Blink 5x/4 seconds
No DHCP response	Blink 5x/4 seconds
Setup menu active	Blink 2x/second for 2 seconds, off for 2 seconds

Problems and Error Messages

Problem/Message	Reason	Solution
Cannot establish an Infrastructure	Network Name (SSID) in the	Verify Network Name (SSID) for
network connection to the WiBox	WiBox 2100E is not set or does	the WiBox 2100E and AP are the
2100E device server.	not match the Access Point (AP).	same. These are case-sensitive.
	The AP has WEP encryption	Enable WEP encryption in WiBox
	enabled and the WiBox 2100E	2100E. Set encryption key and
	does not or WEP authentication	authentication type to match the
	type does not match the AP.	AP. Ensure the key is entered in
		HEX notation in both the AP and
		the WiBox 2100E.
Cannot establish an Ad Hoc	Ad Hoc network is not enabled in	Enable Ad Hoc network. Set Ad
network connection to the WiBox	the WiBox 2100E.	Hoc Network Name (IBSS) to
2100E.		match. These are case-sensitive.

WiBox® 2100E Device Server User Guide 83