Lantronix manual WiBox 2100E only

		12: Troubleshooting
Problem/Message	Reason	Solution
The device server is not	The most likely reason is the	The serial settings for the serial
communicating with the serial	wrong serial settings were chosen.	device and the device server must
device it is attached to.		match. The default serial settings
		for the device server are RS-232,
		9600 baud, 8 character bits, no
		parity, 1 stop bit, no flow control.
When you try to enter the Setup	The issue is most likely something	Double-check everything in the
Mode on the device server via the	covered in the previous problem,	problem above. Confirm that Caps
serial port, you get no response.	or possibly, you have Caps Lock	Lock is not on.
	on.
You can ping the device server,	There may be an IP address	Turn the device server off and
but not Telnet to the device server	conflict on your network	then issue the following
on port 9999.		commands at the DOS prompt of
	The Telnet configuration port	your computer:
	(9999) is disabled within the
	device server security settings.	ARP -D X.X.X.X (X.X.X.X is the IP
		of the device server).
		PING X.X.X.X (X.X.X.X is the IP of
		the device server).
		If you get a response, then there is
		a duplicate IP address on the
		network. If you do not get a
		response, use the serial port to
		verify that Telnet is not disabled.
WiBox 2100E only:	If you are sure that the serial	You can check to see whether
You are using the correct serial	cable is correct, then you may	there is a socket connection to
cable, and the WiBox 2100E	not be connecting to the	or from the WiBox 2100E by
should be set up correctly, but	correct socket of the WiBox	looking at the Status LED.
you are not communicating	2100E.
with your device attached to	Another possibility is that the	If the Status LED is blinking
the WiBox 2100E across the	WiBox 2100E is not set up	consistently, or is completely
network.	correctly to make a good	off, then there is a good socket
	socket connection to the	connection.
	network.
		If the Status LED is solid
		green, then the socket
		connection does not exist. Use
		the Connect Mode option C0
		for making a connection to the
		WiBox 2100E from the
		network. Use Connect Mode
		option C1 or C5 for a
		connection to the network from
		the WiBox 2100E

WiBox® 2100E Device Server User Guide 85