Lantronix 2100E manual Troubleshooting, Entry addition failed 5 message

Page 84

 

 

 

12: Troubleshooting

 

 

 

 

 

 

 

 

 

Problem/Message

Reason

Solution

 

 

 

 

 

Note: With 6.x.x.x firmware and

Infrastructure Network Name

Set the Infrastructure Network

 

later, there is only one setting for

(SSID) is set blank or different

Name (SSID) to the same name

 

Network Name; it is the same for

from the Ad Hoc name and the

as the Ad Hoc name.

 

both Infrastructure and Ad Hoc

WiBox 2100E is associated to

 

 

modes.

Infrastructure Network

 

 

 

 

 

 

 

The IP address is not set or not in

Verify the IP address is set and in

 

 

same subnet as other Ad Hoc PCs

the same subnet for each Ad Hoc

 

 

or the WiBox 2100E.

device.

 

 

 

 

 

Cannot ping or connect to the

The DHCP server is not

Contact the Network Administrator

 

WiBox 2100E DHCP name.

automatically setting the DHCP

to add the WiBox 2100E to DNS

 

 

name in DNS on the network.

manually.

 

 

 

 

 

When you issue the ARP –S

Your user login does not have the

Have your IT department log you

 

command in Windows, The ARP

right to use this command on this

in with sufficient rights.

 

entry addition failed: 5 message

PC.

 

 

displays.

 

 

 

 

 

 

 

When you attempt to assign an IP

The ARP method only creates a

Telnet back to Port 1. Wait for it to

 

address to the unit by the ARP

temporary password. When you

fail, then Telnet to port 9999 again.

 

method and Telnet to the device

Telnet to port 1, the connection

Make sure you press Enter within

 

server through port 1, the

should fail. When you Telnet into

5 seconds.

 

connection fails.

port 9999 and do not press Enter

 

 

 

quickly, the device server reboots,

 

 

 

causing it to lose the IP address.

 

 

 

 

 

 

When you Telnet to port 9999, the

To enter Setup Mode via Telnet,

Telnet to port 9999 again and

 

Press Enter to go into Setup Mode

the Enter key must be pressed

press Enter as soon as you see

 

message displays. However,

within 5 seconds.

the Press Enter to go into Setup

 

nothing happens when you press

 

Mode message.

 

Enter, or your connection is

 

 

 

closed.

 

 

 

 

 

 

 

When you Telnet to port 1 to

You may have entered the

Confirm that the Ethernet address

 

assign an IP address to the device

Ethernet address incorrectly with

that you entered with the ARP

 

server, the Telnet window does

the ARP command.

command is correct. The Ethernet

 

not respond for a long time.

 

address must only include

 

 

 

numbers 0-9 and letters A-F. In

 

 

 

Windows and usually in Unix, the

 

 

 

segments of the Ethernet address

 

 

 

are separated by dashes. In some

 

 

 

forms of Unix, the Ethernet

 

 

 

address is segmented with colons.

 

 

 

 

 

 

The IP address you are trying to

Confirm that your PC has an IP

 

 

assign is not on your logical

address and that it is in the same

 

 

subnet.

logical subnet that you are trying

 

 

 

to assign to the device server.

 

 

 

 

 

 

The device server may not have a

Make sure that the Link LED is lit.

 

 

network connection.

If the Link LED is not lit, then the

 

 

 

device server does not have a

 

 

 

network connection.

 

 

 

 

WiBox® 2100E Device Server User Guide

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Contents WiBox 2100E Device Server User Guide Warranty Contacts Intellectual PropertyRevision History Lantronix, Inc Corporate HeadquartersWiBox 2100E Device Server User Guide Table of Contents Setup Mode Server Configuration ContentsSetup Mode Advanced Settings Wireless Bridging List of Figures Using This Guide Purpose and AudienceChapter Summary Chapter DescriptionUsing This Guide Additional DocumentationDocument Description Introduction ApplicationsName Model Part Numbers WiBox 2100E withApplication Examples Serial Tunneling NetworkIntroduction Ad Hoc Network Serial Tunneling InfrastructureConfiguration Methods Protocol SupportAd Hoc WiBox 2100E Connection WiBox 2100E with EthernetSerial Connector Pinouts Addresses and Port NumbersDB9M DTE Serial Connector Ethernet Connector Pinouts WiBox 2100E Network InterfaceLEDs WiBox 2100E LEDsTechnical Specifications Installing the WiBox 2100E Getting StartedConfiguring the WiBox 2100E Getting StartedCase WEPProperty Description Installing DeviceInstaller 802.11i/WPA2-PersonalViewing the Current Configuration To view the WiBox 2100E’s configuration settingsGetting Started Web Manager Configuration Accessing Web Manager through a Web BrowserNetwork Configuration Network Mode ConfigurationWeb Manager Configuration Network ModeAutomatic IP Address Configuration Static IP Address ConfigurationSelect Use the following IP configuration Select Obtain IP address automaticallyEthernet Configuration Auto NegotiateSpeed DuplexServer Configuration To configure the WiBox 2100E’s device server settingsServer Configuration Hostlist Configuration AdvancedChannel 1 and Channel 2 Configuration To configure the WiBox 2100E’s hostlistRetry Settings Host InformationSerial Settings To configure a channel’s serial settingsPort Settings ChannelPack Control Flush Input Buffer Serial to NetworkConnection Settings TCP To configure a channel’s TCP settingsFlush Output Buffer Network to Serial Connect ProtocolConnect Mode Passive Connection Connect Mode Active Connection Endpoint ConfigurationCommon Options Connection Settings UDP Disconnect ModeTo configure a channel’s UDP settings Datagram Mode Datagram TypeUse Broadcast Device Address TableWlan Configuration To configure the WiBox 2100E’s Wlan settingsWireless Network Configuration Wireless Network SecurityAdvanced Settings WEP OptionsWPA Options 802.11i/WPA2-Personal OptionsUpdating Settings Applying DefaultsTelnet or Serial Port Setup Mode Configuration Accessing Setup ModeTelnet Connection Exiting Setup Mode Telnet or Serial Port Setup Mode ConfigurationSerial Port Connection Setup Mode Server Configuration Server Configuration OptionNetwork Mode IP AddressChange Telnet Configuration Password Setup Mode Server ConfigurationNetmask Number of Bits for Host Part Set DNS Server IP AddressDhcp Name Automatic Host MAC DetectionSetup Mode Channel Configuration Channel 1 OptionBaudrate Interface Mode Setup Mode Channel ConfigurationMode Option Common I/F Mode Setting Binary HexFlow Port NumberFlow Control Option Hex Port Numbers Reserved forConnect Mode Connect Mode OptionIncoming Connection ResponseActive Startup Manual Connection Address Example C121.2.4.5/1C28.10/12 C0.0.0.0/0To enable the hostlist Autostart AutomaticHostlist Modem Mode Datagram TypeModem Mode Messages Message MeaningFull Verbose Numeric ResponseSend the Escape Sequence +++ in Modem Mode Modem Mode Command FunctionShow IP addr after Ring Auto Increment Source Port Remote IP AddressRemote Port DisConnModeFlush Mode Buffer Flushing Disconnect Mode Options10. Flush Mode Options Alternate Packing Algorithm Pack Control Enable Pack ControlOption DisConnTime Inactivity Timeout Send CharactersPacking Interval Trailing CharactersChannel Port Password Wlan SettingsTelnet Terminal Type WEP Display Current Key802.11i/WPA2-Personal Fixed or Automatic Data RateTransmission Data Rate Minimum TX Data RateEnable Power Management Enable Soft AP RoamingMax TX Failures Setup Mode Advanced Settings Expert Settings OptionARP Cache timeout in seconds Disable Monitor Mode at bootupTCP Keepalive time in seconds CPU PerformanceSecurity Settings Option TCP Re-transmission TimeoutEnable Alternate MAC Configurable Server Port NumberDisable Snmp Disable Telnet SetupDisable Tftp Firmware Upgrade Disable Port 77FE HexDisable Echo Ports Enable EncryptionEnable Enhanced Password Enable EncryptionDefault Settings Option Channel 1 ConfigurationChannel 2 Configuration Expert Settings Security SettingsExit Configuration Mode Monitor Mode Entering Monitor Mode via the Serial PortEntering Monitor Mode via the Network Port Monitor Mode CommandsMonitor Mode G0, G1, ....,Ge, GfS0, S1,...,Se, Sf Response Meaning Using Tftp Graphical User Interface Updating FirmwareObtaining Firmware Reloading Firmware To download new firmware from a computerUsing Tftp Command Line Interface Network UpgradeUpdating Firmware Wlan Country Setting To recover firmware Wireless Bridging Configuring the WiBox 2100E in Bridging Mode To initialize the bridging feature MethodWireless Bridging Troubleshooting Diagnostic LED StatesProblems and Error Messages Problem/Message Reason SolutionTroubleshooting Entry addition failed 5 messageWiBox 2100E only Technical Support Technical Support USTechnical Support Europe, Middle East, and Africa Mounting Brackets Binary to Hexadecimal Conversions Converting Binary to HexadecimalConversion Table Scientific CalculatorBinary to Hexadecimal Conversions Compliance Compliance InformationRegulatory Information USA Federal Communications Commission FCC NoticeCompliance RoHS NoticeCanada Industry Canada Notice Antenna NoticeExposure of Humans to RF Fields Europe R&TTE Directive 99/5/EC, Wireless Notice Australia & New Zealand Wireless NoticeCountry Restriction