Problem

Cause

Action

 

 

 

Heating including

The oven may not work,

Put one cup of water in a

the Warm function

too much food is being

microwave-safe container and

does not work

cooked, or improper

run the microwave for 1-2

properly.

cookware is being used.

minutes to check whether the

 

 

water is heated. Reduce the

 

 

amount of food and start the

 

 

function again. Use a cooking

 

 

container with a flat bottom.

 

 

 

The thaw function

Too much food is being

Reduce the amount of food

does not work.

cooked.

and start the function again.

 

 

 

The interior light

The door has been left

The interior light may

is dim or does not

open for a long time.

automatically turn off when

turn on.

 

the Eco function operates.

 

 

Close and reopen the door or

 

 

press the STOP/ECO button.

 

 

 

 

The interior light is

Clean the inside of the oven

 

covered by foreign

and check again.

 

matter.

 

 

 

 

A beeping sound

If the Auto Cook function

After turning over the food,

occurs during

is being used, this

press the START/+30s button

cooking.

beeping sound means

again to restart operation.

 

it's time to turn over the

 

 

food during thawing.

 

 

 

 

The oven is not

The oven is installed on

Make sure the oven is installed

level.

an uneven surface.

on flat, stable surface.

 

 

 

There are sparks

Metal containers are used

Do not use metal containers.

during cooking.

during the oven/thawing

 

 

functions.

 

 

 

 

When power is

The door is not properly

Close the door and check

connected, the

closed.

again.

oven immediately

 

 

starts to work.

 

 

 

 

 

 

Problem

Cause

Action

 

 

 

There is electricity

The power or power

Make sure the power and

coming from the

socket is not properly

power socket are properly

oven.

grounded.

grounded.

 

 

 

 

1.

Water drips.

There may be water or

Let the oven cool and then

2.

Steam emits

steam in some cases

wipe with a dry dish towel.

 

through a door

depending on the food.

 

 

crack.

This is not an oven

 

3.

Water remains

malfunction.

 

 

in the oven.

 

 

 

There is not sufficient

Keep the ventilation space

 

 

 

 

ventilation space for the

specified in the product

 

 

oven.

installation guide.

 

 

 

The brightness

Brightness changes

Power output changes during

inside the oven

depending on power

cooking are not malfunctions.

varies.

output changes according

This is not an oven

 

 

to function.

malfunction.

 

 

 

Cooking is finished,

To ventilate the oven, the

This is not an oven

but the cooling fan

cooling fan continues to

malfunction.

is still running.

run for about 3 minutes

 

 

 

after cooking is complete.

 

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring,

Install the roller ring and then

turntable comes

or the roller ring is not

try again.

out of place or

properly in place.

 

stops turning.

 

 

 

 

 

The turn table

The roller ring is not

Adjust the amount of food and

drags while

properly in place, there

do not use containers that are

turning.

is too much food, or the

too large.

 

 

container is too large and

 

 

 

touches the inside of the

 

 

 

microwave.

 

 

 

 

 

English  35

Troubleshooting

MG22M8054AK_OL_DE68-04445G-01_EN.indd 35

2017-11-29 ￿￿ 5:16:12

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Samsung MG22M8054AK/OL manual Troubleshooting