Enterasys Networks 2200 manual Troubleshooting Checklist, Off

Page 42

Troubleshooting Checklist

Table 4-1 LANVIEW LEDs (Continued)

LED

Color

State

Recommended Action

 

 

 

 

TX

Off

Port enabled, and no

1. Ensure that the STA is enabled and that

(Transmit)

 

activity.

there is a valid link.

 

 

Should flash green every

2. Contact Enterasys Networks for

 

 

two seconds indicating

assistance.

 

 

BPDUs being sent if STA

 

 

 

is enabled and there is a

 

 

 

valid link.

 

 

 

 

 

 

Green

Flashing. Indicates

None.

 

 

activity. Rate indicates

 

 

 

data rate.

 

 

 

 

 

 

Amber

Blinking. Port in

1. Ensure that the port is not disabled.

 

 

standby.

2. Contact Enterasys Networks for

 

 

 

 

 

Port may be disabled due

assistance.

 

 

to Spanning Tree.

 

 

 

 

 

 

Red

Flashing. Indicates

None, unless there is a high amount of

 

 

collision rate.

activity. In this case, check for network

 

 

 

configuration problems or a defective

 

 

 

device.

 

 

 

 

 

 

Solid. Diagnostic failure.

Contact Enterasys Networks for assistance.

 

 

 

 

4.2TROUBLESHOOTING CHECKLIST

If the 2H258-17R is not working properly, refer to Table 4-2for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

All LEDs are

Loss of power.

Check for proper connection of the power

OFF.

 

cable and its access to a live outlet.

 

 

 

 

Installed improperly.

Ensure that the 2H258-17R was installed

 

 

properly according to the installation

 

 

instructions in Chapter 3.

 

 

 

4-4Troubleshooting

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Contents 2H258-17R SmartSwitch Installation User’s Guide Page FCC Notice Industry Canada Notice Vcci NoticeClass a ITE Notice Bsmi EMC Statement Taiwan Enterasys NETWORKS, INC Program License Agreement You and Enterasys agree as followsPage Page Declaration of Conformity Contents Troubleshooting Figures Tables Using this Guide About This GuideStructure of this Guide Related Documents Document Conventions This guide uses the following conventionsPage Introduction OverviewConnectivity Runtime IP Address DiscoveryFull Duplex Switched Ethernet SmartTrunkRemote Monitoring Rmon Broadcast Suppression Port/VLAN Redirect FunctionsTraffic Rate Limiting Garp Switch Operation Flow Control11 802.1 Port Priority Optional HSIMs and VHSIMs Switching OptionsManagement Standards CompatibilityLanview Diagnostic LEDs Getting HelpPage Network Requirements 100BASE-FX NetworkPage Installation Installing Options Unpacking the DeviceInstalling the Device Tabletop or Shelf InstallationRackmount Installation Guidelines for the Rackmount InstallationStrain-Relief Bracket Screws Rack Mounting the 2H258-17R Connecting Power Installing the Device in a RackConnecting to the Network Redundant Primary AC outlets are On separate circuitsConnecting to the Network Fiber Optic Connection Completing the Installation Page Troubleshooting Using LanviewPWR CPU Troubleshooting Checklist OFFRefer to the SmartSwitch Series 2E253 2E253, 2H252, 2H253, and 2H258 Local User parameters Using the Reset Button Reset ButtonSpecifications Device SpecificationsPhysical Properties Electrical Specifications Environmental RequirementsINPUT/OUTPUT Ports COM Port Pinout Assignments Regulatory CompliancePage Optional Installations Mode Switch Bank Settings Required ToolsRemoving the Chassis Cover Optional Installations and Mode Switch Bank Settings B-3 Figure B-1 Removing the Chassis Cover Setting the Mode Switches Figure B-2 Mode Switch Location6Optional Installations and Mode Switch Bank Settings Simm Upgrade Locating SIMMsInstalling the Dram Simm Installing Optional Hsim or Vhsim Interface Modules Figure B-5 Hsim and Vhsim Connector LocationsPage Index NumericsIndex-2