Enterasys Networks 2200 manual Lanview Diagnostic LEDs, Getting Help

Getting Help

1.1.17 LANVIEW Diagnostic LEDs

LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an easy way to observe the status of individual ports and overall network operations.

1.2GETTING HELP

For additional support related to the module or this document, contact Enterasys Networks using one of the following methods:

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World Wide Web	http://www.enterasys.com
Phone	603-332-9400
	1-800-872-8440 (toll-free in U.S. and Canada)
	For the Enterasys Networks Support toll-free number in your country:
	http://www.enterasys.com/support/gtac-all.html
Internet mail	support@enterasys.com

To send comments or suggestions concerning this document to the Technical Writing Department: TechWriting@enterasys.com

Make sure to include the document Part Number in the email message.

Before contacting Enterasys Networks for technical support, have the following information ready:

•Your Enterasys Networks service contract number

•A description of the failure

•A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (layout, cable type, etc.)

•Network load and frame size at the time of trouble (if known)

•The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

•Any previous Return Material Authorization (RMA) numbers

Introduction 1-7