Oracle Audio Technologies 8.1 manual Installing CCA Server Components Configuring CCA Resources

Installing CCA Server Components ■ Configuring CCA Resources

5From the Default Resources dialog box, Shared tab, select all shared resources you need according to your server and click Save. These resources can be added at a later time. Following shared resources can be added by using this dialog box:

■Call Center Server

■Unified Messenger

■CTI Bridge (for ATM configurations only)

■Com Switch Manager

■MCU Server

■SNMP Agent

■License Server

■Redirect Server

6From the Default Resources dialog box, Dedicated tab, add dedicated resources.

a Use the drop-down list to select the company to which resources will be added. By default, a company named ASP Services was already created automatically when creating database.

b Select the check box for each dedicated resource that you need to add.

NOTE: If you do not want to add dedicated resources now, click Save and add them later.

cClick Save.

If you did not add resources using the Default Resources dialog box as described in the previous section, you can use Network Manager to add resources that you need according to your system.

Contact Center Anywhere Installation Guide Version 8.1

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