Oracle Audio Technologies 8.1 Configuring the Jdbc Data Source, To configure the Jdbc data source

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Configuring the Web Server Deploying CCA Web Applications on WebLogic 8.1 SP5

2From the Database Type drop-down list, select MS SQL Server.

3From the Database Server drop-down list, select BEA's MS SQL Server Driver (Type 4).

4Click Continue.

5From the Define Connection Properties page, enter your database configuration information: a Name: Remove MyJDBC Connection Pool and enter the database name.

b Connection Properties:

Database Name: name of CCA database. For example, cc81.

Hostname: database server name or IP address. For example, support-db.

Port: Listening port of database server. By default, 1433 is used by Ms SQL Server.

Database User Name: name of user who has access to database. Refer to parameter %6 in Creating a New Database on MS SQL Server 2000 section. For example, cc81.

Password: password of the database user. For example, cc81.

6Click Next.

7From the Test Database Connection page, click Test Driver Configuration. If a green Connection Successful message appears, click Create and Deploy.

8After the Connection Pool is created, you can define the connection configuration of the JDBC connection pool.

a Click the Connection Pool that you created. b Select the Connections tab.

9Change the Initial Capacity to 25, and the Maximum Capacity to 50.

10Click Show at the bottom right of the page to display the Advanced Options that must be edited. You may need to scroll down the screen to see the options.

a Set the Test Frequency: 300

b Select the check box for Test Reserved Connections. c Set the Connection Creation Retry Frequency to 300 d Leave other fields as default.

11Click Apply.

Configuring the JDBC Data Source

Complete the steps in the following procedure to configure the JDBC data source.

To configure the JDBC data source

1In Services > JDBC > Data Sources, click the link Configure a new JDBC Data Source.

2From the Configure a JDBC Data Source page, enter your database name in both the Name and JNDI Name text boxes.

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Contact Center Anywhere Installation Guide Version 8.1

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Contents Contact Center Anywhere Installation Guide Copyright 2005, 2007, Oracle. All rights reserved Contents Index What’s New in This Release Topic DescriptionPage CCA Overview Requirements CCA Architecture OverviewTier Zero CA Architecture OverviewTier One Tier TwoSoftware Requirements Tier ThreeRequirement CCA Installation Overview Configuring an Oracle 9i Database for Configuring the DatabaseDatabase Configuration Options Creating a New Oracle 9i DatabaseTo create a new Oracle 9i database To upgrade an Oracle 9i database for CCA Upgrading an Older Oracle 9i Database for CCACreating a New Database on MS SQL Server Configuring a MS SQL Server 2000 DatabaseTo create a MS SQL database Contact Center Anywhere Installation Guide Version To upgrade an older MS SQL Server database Upgrading Database on MS SQL ServerContact Center Anywhere Installation Guide Version Contact Center Anywhere Installation Guide Version Installing CCA Server Components Creating Database Connection to the Application ServerTo create an Odbc data source for Oracle 9i Database Server Creating an Odbc Data Source for Oracle 9i DatabaseField Description Comments Creating an Odbc Data Source for Ms SQL Server DB To create an Odbc data source for SQL ServerInstalling CCA Application Files To install CCA application server filesInstalling the TCPIPBus To install the TCPIPBus on Ms WindowsTo install the TCPIPBus on Solaris/Linux Using the Network Manager to Manage CCA Resources Configuring CCA ResourcesTo use Network Manager Adding Shared and Dedicated Server Resources To add a host managerInstalling CCA Server Components Configuring CCA Resources Configuring Resources Using Network Manager To add a resource in Network ManagerTo configure the Call Center resource Configuring the Call Center ResourceField Comments Sample Figure Configuring the Redirect Server Resource To configure Redirect ServerConfiguring the MP3 Server Resource To configure an MP3 serverConfiguring the CTI Server Resource Configuring the MCU Server ResourceTo configure an MCU server Starting and Stopping CCA Resources To configure the CTI serverStarting and stopping TCPIPBus To start and stop resourcesConfiguring the Web Server To create a Jdbc Connection pool Creating Jdbc Connection Pool on OAS 10gField Name Value Deploying CCA Web Applications on OAS 10g Creating Jdbc Data Source on OAS 10gTo create a Jdbc Data Source To deploy TAW Deploying the TAW ApplicationContext Parameter Name Parameter Value Deploying the CCA Application Updating the System Configuration KeyDeploying Integration application To update the system configuration key Deploying CCA Web Applications on WebLogic 8.1 SP5Creating a New Server Domain To create a new WebLogic server domainTo install WebLogic as a service Installing WebLogic as a Windows ServiceDeploying CCA web applications on WebLogic Configuring the Jdbc Connection Pool To configure the Jdbc connection poolConfiguring the Jdbc Data Source To configure the Jdbc data sourceTo deploy CCA Deploying the Integration Application To deploy the Integration ApplicationTo login the Integrated Client Logging in Administration Manager AMTo login to AM Getting Started With CCAMaking interactions Enabling the Partition FeatureTo enable the Partition feature Making interactionsGetting Started With CCA Making interactions Page Symbols IndexIndex M