Oracle Audio Technologies 8.1 manual To create a new Oracle 9i database

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Configuring the Database Configuring an Oracle 9i Database for CCA

To create a new Oracle 9i database

1Copy the database\Oracle\Automated directory from the CCA installation package to the host you use to run database creation scripts.

2Edit the UseMe.sql file to reflect the correct information necessary to create the database by using the following guidelines:

NOTE: Keep the quotation marks (‘’) surrounding the parameters’ value.

Replace &1 with the password of the sys user.

Replace &2 with the name of the connection to the database server saved in tnsnames.ora file. The tnsnames.ora file typically resides at ORACLE_HOME\network\admin.

Replace &3 with the name of the table space that will contain all database tables.

Replace &4 with the path to the location where table space will be created. For example, C:\oracle\oradata\oracle\twcc81.ora.

Replace &5 with the size of the table space. The default size is 500MB. This value is not a limitation, and the database can grow over that limit.

Replace &6 with the name of the temporary table space that contains temporary data, which occurs, for example, when a complex SELECT statement is executed.

Replace &7 with the path to the location where the temporary table space will be created. For example, C:\oracle\oradata\oracle\twcc81tmp.ora

Replace &8 with the size of the temporary table space. The default size is 50MB.

Replace &9 with the growth size of the temporary table space. The default size is 10MB.

Replace &10 with the name of the database role will be created.

Replace &11 with the username of the user that has administration privileges on the new database. For example, admincc81 can be used.

Replace &12 with the password of user declared in parameter &11.

Replace &13 with the username of user who has access to the CCA database. For example, cc81.

Replace &14 with the password of user declared in parameter &13.

Replace &15 with the database service name (SID).

Replace &16 with the host name or IP address of the database server.

Replace &17 with the port that Oracle 9i database server uses to listen for new connection. By default, port 1521 is used by Oracle 9i database server. If your Oracle 9i database server is using a different port, this value must be modified.

After editing the script file, it returns to the following:

--

&1 - sys password

sys_password

 

-- &2

-

Database TNS Name

my_db_connection

--

&3

-

TWTableSpace

CCA db Table

Space

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Contact Center Anywhere Installation Guide Version 8.1

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Contents Contact Center Anywhere Installation Guide Copyright 2005, 2007, Oracle. All rights reserved Contents Index What’s New in This Release Topic DescriptionPage CCA Overview Requirements CCA Architecture OverviewTier Zero CA Architecture OverviewTier One Tier TwoSoftware Requirements Tier ThreeRequirement CCA Installation Overview Configuring an Oracle 9i Database for Configuring the DatabaseDatabase Configuration Options Creating a New Oracle 9i DatabaseTo create a new Oracle 9i database To upgrade an Oracle 9i database for CCA Upgrading an Older Oracle 9i Database for CCATo create a MS SQL database Configuring a MS SQL Server 2000 DatabaseCreating a New Database on MS SQL Server Contact Center Anywhere Installation Guide Version To upgrade an older MS SQL Server database Upgrading Database on MS SQL ServerContact Center Anywhere Installation Guide Version Contact Center Anywhere Installation Guide Version Installing CCA Server Components Creating Database Connection to the Application ServerField Description Comments Creating an Odbc Data Source for Oracle 9i DatabaseTo create an Odbc data source for Oracle 9i Database Server Creating an Odbc Data Source for Ms SQL Server DB To create an Odbc data source for SQL ServerInstalling CCA Application Files To install CCA application server filesInstalling the TCPIPBus To install the TCPIPBus on Ms WindowsTo install the TCPIPBus on Solaris/Linux To use Network Manager Configuring CCA ResourcesUsing the Network Manager to Manage CCA Resources Adding Shared and Dedicated Server Resources To add a host managerInstalling CCA Server Components Configuring CCA Resources Configuring Resources Using Network Manager To add a resource in Network ManagerField Comments Configuring the Call Center ResourceTo configure the Call Center resource Sample Figure Configuring the Redirect Server Resource To configure Redirect ServerConfiguring the MP3 Server Resource To configure an MP3 serverTo configure an MCU server Configuring the MCU Server ResourceConfiguring the CTI Server Resource Starting and Stopping CCA Resources To configure the CTI serverStarting and stopping TCPIPBus To start and stop resourcesConfiguring the Web Server Field Name Value Creating Jdbc Connection Pool on OAS 10gTo create a Jdbc Connection pool To create a Jdbc Data Source Creating Jdbc Data Source on OAS 10gDeploying CCA Web Applications on OAS 10g Context Parameter Name Parameter Value Deploying the TAW ApplicationTo deploy TAW Deploying Integration application Updating the System Configuration KeyDeploying the CCA Application To update the system configuration key Deploying CCA Web Applications on WebLogic 8.1 SP5Creating a New Server Domain To create a new WebLogic server domainDeploying CCA web applications on WebLogic Installing WebLogic as a Windows ServiceTo install WebLogic as a service Configuring the Jdbc Connection Pool To configure the Jdbc connection poolConfiguring the Jdbc Data Source To configure the Jdbc data sourceTo deploy CCA Deploying the Integration Application To deploy the Integration ApplicationTo login the Integrated Client Logging in Administration Manager AMTo login to AM Getting Started With CCAMaking interactions Enabling the Partition FeatureTo enable the Partition feature Making interactionsGetting Started With CCA Making interactions Page Symbols IndexIndex M