Oracle Audio Technologies 8.1 manual Deploying the TAW Application, To deploy CCA

Page 47

Configuring the Web Server ■ Deploying CCA Web Applications on WebLogic 8.1 SP5

3From the Connect to connection pool page, select the Pool Name created previously from the Pool Name drop-down list

4Click Continue.

5From the Target the Data Source page, click to choose the selection under Independent Servers, and then click Create.

6Restart the WebLogic Service.

Deploying the TAW Application

Complete the steps in the following procedure to deploy the TAW application.

To deploy TAW

1Copy the TAW.war file in the CCA installation package to the WebLogic domain applications directory. For example, C:\bea\user_projects\domains\mydomain\applications.

2Create a directory TAW under the applications directory and extract the TAW.war file into it.

3Delete the TAW.war file.

4Edit web.xml file to reflect correct information of your system. Refer to step 4 in Deploying the TAW Application section to know what parameters need to be modified.

5Connect to the Web based WebLogic console (http://server_name/console).

6Click the Deploy a new Web Application Module link in Deployments > Web Application Modules.

7In the Deploy a Web Application Module page, select the Applications directory link.

8From the Select an archive for this Web application module page, select TAW and then click Target Module.

9From the Review your choices and deploy page, click Deploy.

10Check log files created in log path to verify that no error is reported during the application deployment.

Deploying the CCA Application

Deploying the CCA application is similar to deploying the TAW application.

To deploy CCA

1Copy the CCA.war file in the CCA installation package to the WebLogic domain applications directory. For example, C:\bea\user_projects\domains\mydomain\applications.

2Create a directory CCA under the applications directory and extract the CCA.war file into it.

3Delete the CCA.war file.

4Edit web.xml file to reflect correct information of your system. Refer to Table 2 in step 4 in Deploying the CCA Application section to know what parameters need to be modified.

Contact Center Anywhere Installation Guide Version 8.1

45

Image 47

Contents Contact Center Anywhere Installation Guide Copyright 2005, 2007, Oracle. All rights reserved Contents Index Topic Description What’s New in This ReleasePage CCA Architecture Overview CCA Overview RequirementsCA Architecture Overview Tier ZeroTier Two Tier OneTier Three Software RequirementsRequirement CCA Installation Overview Creating a New Oracle 9i Database Configuring the DatabaseDatabase Configuration Options Configuring an Oracle 9i Database forTo create a new Oracle 9i database Upgrading an Older Oracle 9i Database for CCA To upgrade an Oracle 9i database for CCATo create a MS SQL database Configuring a MS SQL Server 2000 DatabaseCreating a New Database on MS SQL Server Contact Center Anywhere Installation Guide Version Upgrading Database on MS SQL Server To upgrade an older MS SQL Server databaseContact Center Anywhere Installation Guide Version Contact Center Anywhere Installation Guide Version Creating Database Connection to the Application Server Installing CCA Server ComponentsField Description Comments Creating an Odbc Data Source for Oracle 9i DatabaseTo create an Odbc data source for Oracle 9i Database Server To create an Odbc data source for SQL Server Creating an Odbc Data Source for Ms SQL Server DBTo install CCA application server files Installing CCA Application FilesTo install the TCPIPBus on Ms Windows Installing the TCPIPBusTo install the TCPIPBus on Solaris/Linux To use Network Manager Configuring CCA ResourcesUsing the Network Manager to Manage CCA Resources To add a host manager Adding Shared and Dedicated Server ResourcesInstalling CCA Server Components Configuring CCA Resources To add a resource in Network Manager Configuring Resources Using Network ManagerField Comments Configuring the Call Center ResourceTo configure the Call Center resource Sample Figure To configure Redirect Server Configuring the Redirect Server ResourceTo configure an MP3 server Configuring the MP3 Server ResourceTo configure an MCU server Configuring the MCU Server ResourceConfiguring the CTI Server Resource To start and stop resources To configure the CTI serverStarting and stopping TCPIPBus Starting and Stopping CCA ResourcesConfiguring the Web Server Field Name Value Creating Jdbc Connection Pool on OAS 10gTo create a Jdbc Connection pool To create a Jdbc Data Source Creating Jdbc Data Source on OAS 10gDeploying CCA Web Applications on OAS 10g Context Parameter Name Parameter Value Deploying the TAW ApplicationTo deploy TAW Deploying Integration application Updating the System Configuration KeyDeploying the CCA Application Deploying CCA Web Applications on WebLogic 8.1 SP5 To update the system configuration keyTo create a new WebLogic server domain Creating a New Server DomainDeploying CCA web applications on WebLogic Installing WebLogic as a Windows ServiceTo install WebLogic as a service To configure the Jdbc connection pool Configuring the Jdbc Connection PoolTo configure the Jdbc data source Configuring the Jdbc Data SourceTo deploy CCA To deploy the Integration Application Deploying the Integration ApplicationGetting Started With CCA Logging in Administration Manager AMTo login to AM To login the Integrated ClientMaking interactions Enabling the Partition FeatureTo enable the Partition feature Making interactionsGetting Started With CCA Making interactions Page Index SymbolsIndex M