Pitney Bowes D1600 manual Poor Sheet Feed, Multiple sheets feed when one is expected, Poor Folding

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Troubleshooting • 6

Problem

Remedy

Page

SHEETS

Poor Sheet Feed

Sheet Feeder	Set guides to Sheet width and back	3-12
side guides set	off 1/4 turn.
incorrectly.
Sheets loaded	Make sure stack has been fanned	3-12
incorrectly.	before loading.

Multiple sheets feed when one is expected

Sheet Feeder is programmed to feed a Pre- Collated Set.

Check Mail Piece Icon Tree to see	1-11
if relevant feeder is set to feed pre-
collated sets.
Correct loading or have Supervisor	4-4
correct Job Definition as necessary.

Address in wrong position in envelope window

First Sheet/Set	Load First (address bearing) Sheet	1-11,
incorrectly loaded.	or Set in the correct orientation as	1-12
	shown by the Mail Piece Icon Tree.
Address Position	Run a Trial Piece. Say No to Trial	3-4
incorrectly set.	Piece OK? and adjust the address
	position.
Poor Folding

A fold is almost	Run a Trial Piece. Say No to Trial
corresponding with	Piece OK? and slightly change the
a perforation on	fold positions.
the sheet, causing
a ‘box fold’ or third
fold.

3-4

SV40221 Rev. A

6-5

Image 85

Contents DI500/DI600 FCC Compliance Canada EMC Compliance Table of Contents Table of Contents Optical Mark Recognition OMR TroubleshootingIndex ReferenceUSA Contacts Pitney Bowes Contact Information ListCanada Contacts SV40221 Rev. a Introduction Introduction Important Safety NotesTo the Operator Machine Configurations Sheet Feeders Insert Feeders Manual Feeder PacPilot Control Panel Sheet FeedersManual Advance Knob Sealer BottleMeasuring Scale Envelope FeederCancel Reset CountersPacPilot Control Panel Control Panel KeysStart HomeTrial Piece Clear DeckLoading Instructions Mail Piece Icon TreeMail Piece Icon Tree Icons Seal Icons Envelope IconsFold Icons Insert IconsMail Piece Icon Tree Example Common Terms Outer Envelope Material InsertMail Piece FanJob Definition Home ScreenMail Piece Icon TreeUsing the Menus Home Screen Using the MenusReady Menu Structure Select Job p.3-3 SwiftStart p.3-6 Using the Menus Operator Functions About this Chapter Connecting PowerSelecting a Job Running a JobRunning a Trial Piece Batch Count Automatic ProcessingConstraints and Requirements SwiftStartLoading Material for SwiftStart Loading Sheet FeedersLoading Envelope Feeder Loading Insert FeedersSaving a SwiftStart Job SwiftStart OperationManual Feed Loading Material for Manual Feed ModeManual Feed Operation Manually Feeding Further Sets Setting the Sheet Feeders Operator Functions Setting the Envelope Feeder TIP Setting the Insert Feeders Operator Functions Filling the Envelope Sealer Menu Display AdjustmentsLanguage Safe SealOperator Functions Supervisor Functions Entering the Code Supervisor Access CodeWhere is it? What is it?Create Job Action…Select Edit Job Edit JobSupervisor Functions Select Create From Create FromSelect Delete Job Delete JobSystem Menu OMR MenuManual Feed Option Select System MenuOptical Mark Recognition OMR OMR Availability What is OMR?OMR Marks Available SAF SafetyBM Benchmark BOC Beginning of CollationSTP Stop EOC End of CollationSFn Select Feed WAS Wrap Around Sequence PAR ParityTM Timing IGN IgnoreOMR Mark Options Continuous Sequence or Page 1 ResetPresent or Absent Increment or DecrementAll Sheets, Page 1 Only, Last Page Only Least or Most Significant Mark nearest to BenchmarkMarked Piece to be left Unsealed Yes or No Odd or EvenOMR Specifications Leading Edge Select OMR Menu Creating, Deleting and Viewing OMR CodesCreate New OMR Code Tips Select Delete OMR Code from the OMR Menu screen Delete OMR CodeDelete this Code View another Code Return to OMR Menu View OMR CodeSetting the OMR Scanning Area Setting the Type of OMRCreating an OMR Job Before you StartDefining the first mark position and code length Defining the Clear Zone Aligning the Scanners OMR Scanner AdjustmentsMeasure the OMR mark position Setting the Top Scanner Position Setting the Bottom Scanner Position Top Scanner Position 10mm Bottom Optical Mark Recognition OMR Troubleshooting Troubleshooting Tips TroubleshootingProblem Remedy General TroubleshootingInsertion Problems Blank ScreenPoor Envelope Feed Envelope Sealing ProblemsEnvelopes Fail to Open Poor Sheet Feed Multiple sheets feed when one is expectedAddress in wrong position in envelope window Poor FoldingPoor Insert Feed Inserts won’t feed when using Manual FeederMachine keeps turning Double Detect OFF Double DetectManual Advance Knob Clearing Material StallsRemoval & Replacement of the Insert Trays F and G Removal & Replacement of the Sheet Feeder Trays a to DAccess to Internal Areas 1 to Area Access to Areas 7 Access to AreaAccess to the Top Cover Sheet Feed Area Access to the Removeable Paper Path under Insert Feeder FAccess to the Envelope Inserting/Sealing Area Access to the Envelope Exit AreaEnvelope Stop Position Troubleshooting Reference Sheet Feeders A, B C and D SpecificationsFold Type and Overall Thickness Limits Paper Weights in lbs16, 18 22, 24 28, 30 Envelope Feeder Insert Feeders F and GReference Drop Stacker Envelope SealerMaterial Requirements Machine Specifications Changing the Envelope Sealer Unit Felts Reference Then select System Information ServiceIndex Index Index Index Index Index Index Index Index Index Page SV40221REVA