Pitney Bowes D1600, D1500 manual Machine keeps turning Double Detect OFF

Page 87

Troubleshooting • 6

Problem

Remedy

Page

DOUBLE DETECT

The machine keeps turning Double Detect OFF

Double Detect cannot calibrate itself properly.

Double Detection might not be possible with certain very thick or heavily printed material. Either change material or choose to run with Double Detect OFF.

Machine stops for ‘doubles’ that aren’t there or feeds ‘doubles’ without stopping

Double Detect is

Check Double Detect status.

1-11,

not turned ON.

Double Detect icon will appear

1-12

 

alongside all items where Double

 

 

Detect is operational.

 

 

Correct loading or have Supervisor

4-4

 

correct Job Definition as necessary.

 

Double Detect

Run a Trial Piece whenever a

3-4

is not correctly

new batch of material is loaded to

 

calibrated.

recalibrate Double Detect. The new

 

 

batch might be of slightly different

 

 

thickness.

 

SV40221 Rev. A

6-7

Image 87
Contents DI500/DI600 FCC Compliance Canada EMC Compliance Table of Contents Table of Contents Optical Mark Recognition OMR TroubleshootingIndex ReferencePitney Bowes Contact Information List USA ContactsCanada Contacts SV40221 Rev. a Introduction Introduction Important Safety NotesTo the Operator Machine Configurations Sheet Feeders Insert Feeders Manual Feeder PacPilot Control Panel Sheet FeedersEnvelope Feeder Sealer BottleManual Advance Knob Measuring ScaleControl Panel Keys Reset CountersCancel PacPilot Control PanelClear Deck HomeStart Trial PieceLoading Instructions Mail Piece Icon TreeMail Piece Icon Tree Icons Insert Icons Envelope IconsSeal Icons Fold IconsMail Piece Icon Tree Example Common Terms Fan Material InsertOuter Envelope Mail PieceTree Home ScreenJob Definition Mail Piece IconUsing the Menus Home Screen Using the MenusReady Menu Structure Select Job p.3-3 SwiftStart p.3-6 Using the Menus Operator Functions About this Chapter Connecting PowerSelecting a Job Running a JobRunning a Trial Piece Batch Count Automatic ProcessingLoading Sheet Feeders SwiftStartConstraints and Requirements Loading Material for SwiftStartLoading Envelope Feeder Loading Insert FeedersSaving a SwiftStart Job SwiftStart OperationManual Feed Loading Material for Manual Feed ModeManual Feed Operation Manually Feeding Further Sets Setting the Sheet Feeders Operator Functions Setting the Envelope Feeder TIP Setting the Insert Feeders Operator Functions Filling the Envelope Sealer Safe Seal Display AdjustmentsMenu LanguageOperator Functions Supervisor Functions Entering the Code Supervisor Access CodeAction… What is it?Where is it? Create JobSelect Edit Job Edit JobSupervisor Functions Select Create From Create FromSelect Delete Job Delete JobSelect System Menu OMR MenuSystem Menu Manual Feed OptionOptical Mark Recognition OMR OMR Availability What is OMR?BOC Beginning of Collation SAF SafetyOMR Marks Available BM BenchmarkEOC End of Collation STP StopSFn Select Feed IGN Ignore PAR ParityWAS Wrap Around Sequence TM TimingIncrement or Decrement Continuous Sequence or Page 1 ResetOMR Mark Options Present or AbsentOdd or Even Least or Most Significant Mark nearest to BenchmarkAll Sheets, Page 1 Only, Last Page Only Marked Piece to be left Unsealed Yes or NoOMR Specifications Leading Edge Select OMR Menu Creating, Deleting and Viewing OMR CodesCreate New OMR Code Tips Select Delete OMR Code from the OMR Menu screen Delete OMR CodeDelete this Code View another Code Return to OMR Menu View OMR CodeBefore you Start Setting the Type of OMRSetting the OMR Scanning Area Creating an OMR JobDefining the first mark position and code length Defining the Clear Zone OMR Scanner Adjustments Aligning the ScannersMeasure the OMR mark position Setting the Top Scanner Position Setting the Bottom Scanner Position Top Scanner Position 10mm Bottom Optical Mark Recognition OMR Troubleshooting Troubleshooting Tips TroubleshootingBlank Screen General TroubleshootingProblem Remedy Insertion ProblemsEnvelope Sealing Problems Poor Envelope FeedEnvelopes Fail to Open Poor Folding Multiple sheets feed when one is expectedPoor Sheet Feed Address in wrong position in envelope windowPoor Insert Feed Inserts won’t feed when using Manual FeederMachine keeps turning Double Detect OFF Double DetectManual Advance Knob Clearing Material StallsRemoval & Replacement of the Insert Trays F and G Removal & Replacement of the Sheet Feeder Trays a to DAccess to Internal Areas 1 to Area Access to Areas 7 Access to AreaAccess to the Top Cover Sheet Feed Area Access to the Removeable Paper Path under Insert Feeder FAccess to the Envelope Inserting/Sealing Area Access to the Envelope Exit AreaEnvelope Stop Position Troubleshooting Reference Sheet Feeders A, B C and D SpecificationsPaper Weights in lbs Fold Type and Overall Thickness Limits16, 18 22, 24 28, 30 Envelope Feeder Insert Feeders F and GReference Envelope Sealer Drop StackerMaterial Requirements Machine Specifications Changing the Envelope Sealer Unit Felts Reference Then select System Information ServiceIndex Index Index Index Index Index Index Index Index Index Page SV40221REVA