Dell P513w manual Software did not install, Reconnect the Printer Power Supply

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4Reinsert the printhead, and then close the latch until it clicks.

5Close the printer.

Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with aUSB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

Troubleshooting

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Contents
May Dell P513w Users GuideContents Scanning Copying104 TroubleshootingSafety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energyRecycling Finding information about the printerConserving ink Product Information Guide Use Understanding the parts of the printerAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Select Printer Home Recycling Dell productsUsing the printer control panel Using the printer control panel buttons and menusSided/Eco-Mode Changing the Power Saver timeoutSaving paper and energy with Eco-Mode Changing temporary settings into new default settingsTo change the temporary settings into new default settings Resetting to factory settingsTo disable the settings timeout feature Using the printer control panel menusInitial Setup Complete appears on the display Using the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirementsUsing the printer software Checking for software updates Reinstalling the printer softwareUninstalling the printer software Installing the printer softwareLoading paper Loading paper and original documentsSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Tips for printing PrintingPrinting basic documents Printing a documentPrinting multiple pages on one sheet Printing pages in reverse orderPrinting envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing labelsPrinting on custom-size paper Working with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelPrinting on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingPrinting on both sides of the paper duplexing manually Changing the printing mode Setting your printer as the default printerPausing print jobs Changing the printing mode for a single print jobResuming print jobs Canceling print jobsMaking copies CopyingTips for copying Copying a two-sided document Copying photosCopying an ID card Making a copy lighter or darker Adjusting copy qualityEnlarging or reducing images Repeating an image on one Collating copies using the printer control panelMaking a duplex copy Copying multiple pages on one sheetMaking a duplex copy automatically Making a duplex copy manuallyCanceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning documents into an editing application Using the printer softwareHow can I improve the quality of a scan? Scanning directly to e-mail using the printer softwareScanning FAQ Why am I being asked for a PIN? Canceling scan jobsWhat is an application list, and how do I update it? How do I scan in black and white?Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security optionsPrinting a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Adding the printer to your wireless network Special wireless installation instructionsAssigning a static IP address Before you beginChanging wireless settings after installation Advanced wireless setupCreating an ad hoc wireless network Windows VistaWindows XP Windows Adding a printer to an existing ad hoc wireless networkUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Prepare the computers to share the printer Sharing a printer in a Windows environmentWhat is Wi-Fi Protected Setup? Networking FAQWhere do I find my WEP key or WPA passphrase? What is an SSID?Wireless network examples What is a network?How are home networks configured? Scenario 2 Wireless network with Internet access How do I attach the installation cable? Why do I need an installation cable?How are infrastructure and ad hoc networks different? CharacteristicsRemove Obstacles Between the Access Point and the Printer Finding the signal strengthHow can I improve wireless signal strength? Remove Sources of Interference Arrange the Network to Reduce Signal AbsorptionHow do I find the MAC address? What is a MAC address?What is TCP/IP? What is an IP address?How to locate a printer IP address How do I locate IP addresses?How are IP addresses assigned? What is a key index?Maintaining ink cartridges Maintaining the printerChecking ink levels Aligning the printheadCleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Using the Service Center to solve printer problems Troubleshooting If Troubleshooting does not solve your problem Setup troubleshootingIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Printer is printing blank pages Make Sure the Printer is not in Power Saver ModePrinter is busy or does not respond Cannot delete documents from the print queueMake Sure the USB Port is Enabled in Windows Jams and misfeeds troubleshootingCannot print through USB Paper jam in the printerPaper jam in the duplex unit Paper jam in the paper supportCheck Paper Loading Paper or specialty media misfeedsCheck Paper Condition Streaks or lines on printed image Print troubleshootingPoor quality at the edges Computer slows down when printing Copy and scan troubleshootingPrint speed is slow Maximize Computer Processing SpeedScanner unit does not close Copier or scanner does not respondPoor copy or scanned image quality Partial copies or scans of documents or photosMemory card troubleshooting checklist Memory card troubleshootingScan was not successful Scanning takes too long or freezes the computerCannot print documents from a memory card or flash drive Nothing happens when a memory card is insertedReinsert the Memory Card Check the Network ConnectionWireless troubleshooting checklist Wireless troubleshootingCannot print over wireless network Resetting the wireless settings to factory defaultsTurn the Wireless Access Point OFF and then Back on Disconnect from VPN SessionMove Your Access Point Away from Other Electronic Devices Make Sure Demo Mode is Turned OFFCheck the Wireless Signal Quality Check Your WEP KEY or WPA PassphraseCheck Your Advanced Security Settings Continue button is unavailable Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCheck Power Enable the Printer Allow the Wireless Installation to CompleteSelect the Wireless Printer Select the Wireless PortCheck Security Keys Wi-Fi indicator light is still orangeCheck Network Name Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Ping the Access Point to Make Sure the Network is Working Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access AgainHow to locate a printer IP address Wireless print server not installed100 Make Sure the Wireless Port is Selected101 Resolving intermittent wireless communications issuesConfigure the Wireless Router with a Unique Ssid Change the Channel the Wireless Router Uses102 Eliminate Sources of InterferenceCheck for Wireless Adapter Updates Check for Known Issues with the Wireless Router103 Change ALL Network Devices to the Same Type104 Index105 Dpof 106Ssid 107VPN 108
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