Dell P513w manual Print job does not print or is missing pages

Page 78

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1Turn the printer on, and then open the printer.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

3Close the printer.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Troubleshooting

78

Image 78
Contents Dell P513w Users Guide MayContents Copying ScanningTroubleshooting 104Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energyFinding information about the printer Conserving inkRecycling Product Information Guide Understanding the parts of the printer UseAbout your printer Ordering and replacing supplies Ordering ink cartridgesReplacing ink cartridges Recycling Dell products Select Printer HomeUsing the printer control panel buttons and menus Using the printer control panelChanging the Power Saver timeout Sided/Eco-ModeChanging temporary settings into new default settings Saving paper and energy with Eco-ModeTo disable the settings timeout feature Resetting to factory settingsTo change the temporary settings into new default settings Using the printer control panel menusInitial Setup Complete appears on the display Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirementsUsing the printer software Uninstalling the printer software Reinstalling the printer softwareChecking for software updates Installing the printer softwareLoading paper and original documents Loading paperSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing basic documents PrintingTips for printing Printing a documentPrinting pages in reverse order Printing multiple pages on one sheetIf the printer is using a USB connection Printing specialty documentsPrinting envelopes Printing labels Printing on custom-size paperTips on loading label sheets Using a memory card or flash drive with the printer Working with photosPrinting photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled devicePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPrinting on both sides of the paper duplexing manually Pausing print jobs Setting your printer as the default printerChanging the printing mode Changing the printing mode for a single print jobCanceling print jobs Resuming print jobsCopying Tips for copyingMaking copies Copying photos Copying an ID cardCopying a two-sided document Adjusting copy quality Enlarging or reducing imagesMaking a copy lighter or darker Collating copies using the printer control panel Repeating an image on oneMaking a duplex copy automatically Copying multiple pages on one sheetMaking a duplex copy Making a duplex copy manuallyCanceling copy jobs Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software Scanning documents into an editing applicationScanning directly to e-mail using the printer software Scanning FAQHow can I improve the quality of a scan? What is an application list, and how do I update it? Canceling scan jobsWhy am I being asked for a PIN? How do I scan in black and white?Networking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsPrinting a network setup Installing the printer on a wireless network Installing the printer on other computersInterpreting the colors of the Wi-Fi indicator light Assigning a static IP address Special wireless installation instructionsAdding the printer to your wireless network Before you beginCreating an ad hoc wireless network Advanced wireless setupChanging wireless settings after installation Windows VistaWindows XP Adding a printer to an existing ad hoc wireless network WindowsSwitching between USB and wireless connections Windows only Using the printer wirelesslyUsing the printer locally USB Sharing a printer in a Windows environment Prepare the computers to share the printerWhere do I find my WEP key or WPA passphrase? Networking FAQWhat is Wi-Fi Protected Setup? What is an SSID?What is a network? How are home networks configured?Wireless network examples Scenario 2 Wireless network with Internet access Why do I need an installation cable? How do I attach the installation cable?Characteristics How are infrastructure and ad hoc networks different?Finding the signal strength How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption Remove Sources of InterferenceWhat is a MAC address? How do I find the MAC address?How to locate a printer IP address What is an IP address?What is TCP/IP? How do I locate IP addresses?What is a key index? How are IP addresses assigned?Checking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printheadCleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshootingPrinthead errors Change the Language Using the Printer MenusIncorrect language appears on the display Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power SupplyRemove and Reinstall the Printer Software Print job does not print or is missing pagesMake Sure the INK Cartridges are Inserted Correctly Printer is busy or does not respond Make Sure the Printer is not in Power Saver ModePrinter is printing blank pages Cannot delete documents from the print queueCannot print through USB Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unitPaper or specialty media misfeeds Check Paper ConditionCheck Paper Loading Print troubleshooting Poor quality at the edgesStreaks or lines on printed image Print speed is slow Copy and scan troubleshootingComputer slows down when printing Maximize Computer Processing SpeedPoor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photosScan was not successful Memory card troubleshootingMemory card troubleshooting checklist Scanning takes too long or freezes the computerReinsert the Memory Card Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive Check the Network ConnectionWireless troubleshooting Wireless troubleshooting checklistTurn the Wireless Access Point OFF and then Back on Resetting the wireless settings to factory defaultsCannot print over wireless network Disconnect from VPN SessionCheck the Wireless Signal Quality Make Sure Demo Mode is Turned OFFMove Your Access Point Away from Other Electronic Devices Check Your WEP KEY or WPA PassphraseCheck Your Advanced Security Settings Continue button is unavailable Wi-Fi indicator light is not lit Check PowerCannot print and there is a firewall on the computer Select the Wireless Printer Allow the Wireless Installation to CompleteEnable the Printer Select the Wireless PortWi-Fi indicator light is still orange Check Network NameCheck Security Keys Make Sure the Access Point is on Move Your Access Point to Minimize InterferenceCheck MAC Address Ping the Access Point to Make Sure the Network is Working Configure the Printer for Wireless Access Again Make Sure Your Computer can Communicate with the PrinterWireless print server not installed How to locate a printer IP addressMake Sure the Wireless Port is Selected 100Resolving intermittent wireless communications issues 101102 Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid Eliminate Sources of Interference103 Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates Change ALL Network Devices to the Same TypeIndex 104105 106 Dpof107 Ssid108 VPN