Dell P513w manual Resetting the wireless settings to factory defaults, Disconnect from VPN Session

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•Your WEP key or WPA passphrase is correct (if your network is secure).

Log into the wireless access point (wireless router) and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, run the wireless setup again.

•The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router).

•The Wi-Fi indicator light is lit and is solid green.

•The printer driver is installed on the computer from which you are performing a task.

•The correct printer port is selected.

•The computer and printer are both connected to the same wireless network.

•The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Resetting the wireless settings to factory defaults

1From the printer control panel, press .

2Press the arrow buttons to scroll to Network Setup, and then press .

3Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press .

4Press the arrow buttons to scroll to Yes, and then press .

The printer wireless settings are reset to factory default settings. To verify, print a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON

Turning the access point off and then back on again can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again.

Troubleshooting

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Contents May Dell P513w Users GuideContents Scanning Copying104 TroubleshootingSafety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energyRecycling Finding information about the printerConserving ink Product Information Guide Use Understanding the parts of the printerAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Select Printer Home Recycling Dell productsUsing the printer control panel Using the printer control panel buttons and menusSided/Eco-Mode Changing the Power Saver timeoutSaving paper and energy with Eco-Mode Changing temporary settings into new default settingsTo change the temporary settings into new default settings Resetting to factory settingsTo disable the settings timeout feature Using the printer control panel menusInitial Setup Complete appears on the display Using the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirementsUsing the printer software Checking for software updates Reinstalling the printer softwareUninstalling the printer software Installing the printer softwareLoading paper Loading paper and original documentsSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Tips for printing PrintingPrinting basic documents Printing a documentPrinting multiple pages on one sheet Printing pages in reverse orderPrinting envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing labelsPrinting on custom-size paper Working with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelPrinting on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingPrinting on both sides of the paper duplexing manually Changing the printing mode Setting your printer as the default printerPausing print jobs Changing the printing mode for a single print jobResuming print jobs Canceling print jobsMaking copies CopyingTips for copying Copying a two-sided document Copying photosCopying an ID card Making a copy lighter or darker Adjusting copy qualityEnlarging or reducing images Repeating an image on one Collating copies using the printer control panelMaking a duplex copy Copying multiple pages on one sheetMaking a duplex copy automatically Making a duplex copy manuallyCanceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning documents into an editing application Using the printer softwareHow can I improve the quality of a scan? Scanning directly to e-mail using the printer softwareScanning FAQ Why am I being asked for a PIN? Canceling scan jobsWhat is an application list, and how do I update it? How do I scan in black and white?Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security optionsPrinting a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Adding the printer to your wireless network Special wireless installation instructionsAssigning a static IP address Before you beginChanging wireless settings after installation Advanced wireless setupCreating an ad hoc wireless network Windows VistaWindows XP Windows Adding a printer to an existing ad hoc wireless networkUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Prepare the computers to share the printer Sharing a printer in a Windows environmentWhat is Wi-Fi Protected Setup? Networking FAQWhere do I find my WEP key or WPA passphrase? What is an SSID?Wireless network examples What is a network?How are home networks configured? Scenario 2 Wireless network with Internet access How do I attach the installation cable? Why do I need an installation cable?How are infrastructure and ad hoc networks different? CharacteristicsRemove Obstacles Between the Access Point and the Printer Finding the signal strengthHow can I improve wireless signal strength? Remove Sources of Interference Arrange the Network to Reduce Signal AbsorptionHow do I find the MAC address? What is a MAC address?What is TCP/IP? What is an IP address?How to locate a printer IP address How do I locate IP addresses?How are IP addresses assigned? What is a key index?Maintaining ink cartridges Maintaining the printerChecking ink levels Aligning the printheadCleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Using the Service Center to solve printer problems TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshootingIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Printer is printing blank pages Make Sure the Printer is not in Power Saver ModePrinter is busy or does not respond Cannot delete documents from the print queueMake Sure the USB Port is Enabled in Windows Jams and misfeeds troubleshootingCannot print through USB Paper jam in the printerPaper jam in the duplex unit Paper jam in the paper supportCheck Paper Loading Paper or specialty media misfeedsCheck Paper Condition Streaks or lines on printed image Print troubleshootingPoor quality at the edges Computer slows down when printing Copy and scan troubleshootingPrint speed is slow Maximize Computer Processing SpeedScanner unit does not close Copier or scanner does not respondPoor copy or scanned image quality Partial copies or scans of documents or photosMemory card troubleshooting checklist Memory card troubleshootingScan was not successful Scanning takes too long or freezes the computerCannot print documents from a memory card or flash drive Nothing happens when a memory card is insertedReinsert the Memory Card Check the Network ConnectionWireless troubleshooting checklist Wireless troubleshootingCannot print over wireless network Resetting the wireless settings to factory defaultsTurn the Wireless Access Point OFF and then Back on Disconnect from VPN SessionMove Your Access Point Away from Other Electronic Devices Make Sure Demo Mode is Turned OFFCheck the Wireless Signal Quality Check Your WEP KEY or WPA PassphraseCheck Your Advanced Security Settings Continue button is unavailable Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCheck Power Enable the Printer Allow the Wireless Installation to CompleteSelect the Wireless Printer Select the Wireless PortCheck Security Keys Wi-Fi indicator light is still orangeCheck Network Name Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Ping the Access Point to Make Sure the Network is Working Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access AgainHow to locate a printer IP address Wireless print server not installed100 Make Sure the Wireless Port is Selected101 Resolving intermittent wireless communications issuesConfigure the Wireless Router with a Unique Ssid Change the Channel the Wireless Router Uses102 Eliminate Sources of InterferenceCheck for Wireless Adapter Updates Check for Known Issues with the Wireless Router103 Change ALL Network Devices to the Same Type104 Index105 Dpof 106Ssid 107VPN 108
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