Dell P513w manual Continue button is unavailable

Page 92

The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:

CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER

USB ports are marked with the symbol.

MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON

Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it.

MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

MAKE SURE THAT THE USB CABLE IS WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.

RECONNECT THE POWER SUPPLY

1Turn off the printer.

2Unplug the power cord from the power outlet.

3Remove the power supply from the back of the printer and then plug it back in.

4Plug the power cord back into the power outlet.

5Turn on the printer, and then resume the installation on your computer.

TRY RUNNING THE INSTALLER AGAIN

1Close the installer.

2Remove the CD, and then restart the computer.

3Insert the CD and then run the installer again.

Troubleshooting

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Image 92 Contents
Dell P513w Users Guide MayContents Copying ScanningTroubleshooting 104Safety information About your printer Thank you for choosing this printerMinimizing your printers environmental impact Conserving energyRecycling Finding information about the printerConserving ink Product Information Guide Understanding the parts of the printer UseAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Recycling Dell products Select Printer HomeUsing the printer control panel buttons and menus Using the printer control panelChanging the Power Saver timeout Sided/Eco-ModeChanging temporary settings into new default settings Saving paper and energy with Eco-ModeResetting to factory settings To change the temporary settings into new default settingsTo disable the settings timeout feature Using the printer control panel menusInitial Setup Complete appears on the display Using the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirementsUsing the printer software Reinstalling the printer software Checking for software updatesUninstalling the printer software Installing the printer softwareLoading paper and original documents Loading paperSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing Tips for printingPrinting basic documents Printing a documentPrinting pages in reverse order Printing multiple pages on one sheetPrinting envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing labelsPrinting on custom-size paper Using a memory card or flash drive with the printer Working with photosPrinting photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled devicePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPrinting on both sides of the paper duplexing manually Setting your printer as the default printer Changing the printing modePausing print jobs Changing the printing mode for a single print jobCanceling print jobs Resuming print jobsMaking copies CopyingTips for copying Copying a two-sided document Copying photosCopying an ID card Making a copy lighter or darker Adjusting copy qualityEnlarging or reducing images Collating copies using the printer control panel Repeating an image on oneCopying multiple pages on one sheet Making a duplex copyMaking a duplex copy automatically Making a duplex copy manuallyCanceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Using the printer software Scanning documents into an editing applicationHow can I improve the quality of a scan? Scanning directly to e-mail using the printer softwareScanning FAQ Canceling scan jobs Why am I being asked for a PIN?What is an application list, and how do I update it? How do I scan in black and white?Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security optionsPrinting a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Special wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Before you beginAdvanced wireless setup Changing wireless settings after installationCreating an ad hoc wireless network Windows VistaWindows XP Adding a printer to an existing ad hoc wireless network WindowsUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Sharing a printer in a Windows environment Prepare the computers to share the printerNetworking FAQ What is Wi-Fi Protected Setup?Where do I find my WEP key or WPA passphrase? What is an SSID?Wireless network examples What is a network?How are home networks configured? Scenario 2 Wireless network with Internet access Why do I need an installation cable? How do I attach the installation cable?Characteristics How are infrastructure and ad hoc networks different?Remove Obstacles Between the Access Point and the Printer Finding the signal strengthHow can I improve wireless signal strength? Arrange the Network to Reduce Signal Absorption Remove Sources of InterferenceWhat is a MAC address? How do I find the MAC address?What is an IP address? What is TCP/IP?How to locate a printer IP address How do I locate IP addresses?What is a key index? How are IP addresses assigned?Maintaining the printer Maintaining ink cartridgesChecking ink levels Aligning the printheadCleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass Troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshootingIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power SupplyMake Sure the INK Cartridges are Inserted Correctly Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Make Sure the Printer is not in Power Saver Mode Printer is printing blank pagesPrinter is busy or does not respond Cannot delete documents from the print queueJams and misfeeds troubleshooting Make Sure the USB Port is Enabled in WindowsCannot print through USB Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unitCheck Paper Loading Paper or specialty media misfeedsCheck Paper Condition Streaks or lines on printed image Print troubleshootingPoor quality at the edges Copy and scan troubleshooting Computer slows down when printingPrint speed is slow Maximize Computer Processing SpeedCopier or scanner does not respond Scanner unit does not closePoor copy or scanned image quality Partial copies or scans of documents or photosMemory card troubleshooting Memory card troubleshooting checklistScan was not successful Scanning takes too long or freezes the computerNothing happens when a memory card is inserted Cannot print documents from a memory card or flash driveReinsert the Memory Card Check the Network ConnectionWireless troubleshooting Wireless troubleshooting checklist Resetting the wireless settings to factory defaults Cannot print over wireless network Turn the Wireless Access Point OFF and then Back on Disconnect from VPN SessionMake Sure Demo Mode is Turned OFF Move Your Access Point Away from Other Electronic DevicesCheck the Wireless Signal Quality Check Your WEP KEY or WPA PassphraseCheck Your Advanced Security Settings Continue button is unavailable Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCheck Power Allow the Wireless Installation to Complete Enable the PrinterSelect the Wireless Printer Select the Wireless PortCheck Security Keys Wi-Fi indicator light is still orangeCheck Network Name Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Ping the Access Point to Make Sure the Network is Working Configure the Printer for Wireless Access Again Make Sure Your Computer can Communicate with the PrinterWireless print server not installed How to locate a printer IP addressMake Sure the Wireless Port is Selected 100Resolving intermittent wireless communications issues 101Change the Channel the Wireless Router Uses Configure the Wireless Router with a Unique Ssid102 Eliminate Sources of InterferenceCheck for Known Issues with the Wireless Router Check for Wireless Adapter Updates103 Change ALL Network Devices to the Same TypeIndex 104105 106 Dpof107 Ssid108 VPN