Dell P513w Print troubleshooting, Poor quality at the edges, Streaks or lines on printed image

Page 83

Print troubleshooting

“Poor quality at the edges of the page” on page 83

“Streaks or lines on printed image” on page 83

“Print speed is slow” on page 84

“Computer slows down when printing” on page 84

Poor quality at the edges of the page

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK MINIMUM PRINT SETTINGS

Unless you are using the borderless feature, use these minimum print margin settings:

Left and right margins:

6.35 mm (0.25 in.) for letter-size paper

3.37 mm (0.133 in.) for all paper sizes except letter

Top margin: 1.7 mm (0.067 in.)

Bottom margin: 12.7 mm (0.5 in.)

SELECT THE BORDERLESS PRINT FEATURE

1With a document or photo open, click File Print.

2Click Properties, Preferences, Options, or Setup.

3From the Paper Options section of the Print Setup tab, select Borderless.

Streaks or lines on printed image

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK THE INK LEVELS

Replace low or empty ink cartridges.

SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE

MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED

ALIGN THE PRINTHEAD

CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES

Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.

Troubleshooting

83

Image 83
Contents May Dell P513w Users GuideContents Scanning Copying104 TroubleshootingSafety information Conserving energy About your printerThank you for choosing this printer Minimizing your printers environmental impactRecycling Finding information about the printerConserving ink Product Information Guide Use Understanding the parts of the printerAbout your printer Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Select Printer Home Recycling Dell productsUsing the printer control panel Using the printer control panel buttons and menusSided/Eco-Mode Changing the Power Saver timeoutSaving paper and energy with Eco-Mode Changing temporary settings into new default settingsUsing the printer control panel menus Resetting to factory settingsTo change the temporary settings into new default settings To disable the settings timeout featureInitial Setup Complete appears on the display Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installationUsing the printer software Installing the printer software Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareLoading paper Loading paper and original documentsSheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing a document PrintingTips for printing Printing basic documentsPrinting multiple pages on one sheet Printing pages in reverse orderPrinting envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing labelsPrinting on custom-size paper Working with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelPrinting photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelPrinting on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingPrinting on both sides of the paper duplexing manually Changing the printing mode for a single print job Setting your printer as the default printerChanging the printing mode Pausing print jobsResuming print jobs Canceling print jobsMaking copies CopyingTips for copying Copying a two-sided document Copying photosCopying an ID card Making a copy lighter or darker Adjusting copy qualityEnlarging or reducing images Repeating an image on one Collating copies using the printer control panelMaking a duplex copy manually Copying multiple pages on one sheetMaking a duplex copy Making a duplex copy automaticallyCanceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning documents into an editing application Using the printer softwareHow can I improve the quality of a scan? Scanning directly to e-mail using the printer softwareScanning FAQ How do I scan in black and white? Canceling scan jobsWhy am I being asked for a PIN? What is an application list, and how do I update it?Supported network security options Installing the printer on a wireless networkWireless network compatibility NetworkingPrinting a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network Assigning a static IP addressWindows Vista Advanced wireless setupChanging wireless settings after installation Creating an ad hoc wireless networkWindows XP Windows Adding a printer to an existing ad hoc wireless networkUsing the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Prepare the computers to share the printer Sharing a printer in a Windows environmentWhat is an SSID? Networking FAQWhat is Wi-Fi Protected Setup? Where do I find my WEP key or WPA passphrase?Wireless network examples What is a network?How are home networks configured? Scenario 2 Wireless network with Internet access How do I attach the installation cable? Why do I need an installation cable?How are infrastructure and ad hoc networks different? CharacteristicsRemove Obstacles Between the Access Point and the Printer Finding the signal strengthHow can I improve wireless signal strength? Remove Sources of Interference Arrange the Network to Reduce Signal AbsorptionHow do I find the MAC address? What is a MAC address?How do I locate IP addresses? What is an IP address?What is TCP/IP? How to locate a printer IP addressHow are IP addresses assigned? What is a key index?Aligning the printhead Maintaining the printerMaintaining ink cartridges Checking ink levelsCleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Setup troubleshooting TroubleshootingUsing the Service Center to solve printer problems If Troubleshooting does not solve your problemIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Cannot delete documents from the print queue Make Sure the Printer is not in Power Saver ModePrinter is printing blank pages Printer is busy or does not respondPaper jam in the printer Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Cannot print through USBPaper jam in the duplex unit Paper jam in the paper supportCheck Paper Loading Paper or specialty media misfeedsCheck Paper Condition Streaks or lines on printed image Print troubleshootingPoor quality at the edges Maximize Computer Processing Speed Copy and scan troubleshootingComputer slows down when printing Print speed is slowPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityScanning takes too long or freezes the computer Memory card troubleshootingMemory card troubleshooting checklist Scan was not successfulCheck the Network Connection Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive Reinsert the Memory CardWireless troubleshooting checklist Wireless troubleshootingDisconnect from VPN Session Resetting the wireless settings to factory defaultsCannot print over wireless network Turn the Wireless Access Point OFF and then Back onCheck Your WEP KEY or WPA Passphrase Make Sure Demo Mode is Turned OFFMove Your Access Point Away from Other Electronic Devices Check the Wireless Signal QualityCheck Your Advanced Security Settings Continue button is unavailable Cannot print and there is a firewall on the computer Wi-Fi indicator light is not litCheck Power Select the Wireless Port Allow the Wireless Installation to CompleteEnable the Printer Select the Wireless PrinterCheck Security Keys Wi-Fi indicator light is still orangeCheck Network Name Check MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference Ping the Access Point to Make Sure the Network is Working Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access AgainHow to locate a printer IP address Wireless print server not installed100 Make Sure the Wireless Port is Selected101 Resolving intermittent wireless communications issuesEliminate Sources of Interference Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid 102Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 103104 Index105 Dpof 106Ssid 107VPN 108