Dell 3000 manual Modem Requirements, IC Notice Canada Only

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Modem Requirements

This equipment operates in compliance with Part 68 of the FCC rules. In accordance with this regulation, the fol- lowing requirements should be observed.

Type of Service

Your Dell portable computer modem is designed to be used on standard device telephone lines. The modem connects to the telephone line by means of a standard jack called the USOC RJ-11C. Connection to a telephone-company-provided coin service (central- office-implemented systems) is prohibited. Connection to party-line service is subject to state tariffs.

Telephone Company Procedures

The goal of the telephone company is to provide you with the best service it can. To this end, the company may need to occasionally make changes in its equipment, operations, or procedures. If these changes might affect your service or the operation of your equipment, the tele- phone company will give you notice, in writing, to allow you to make any changes necessary to maintain uninter- rupted service.

If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information on request.

In certain circumstances, it may be necessary for the tele- phone company to request information from you concerning the equipment that you have connected to your telephone line. On request of the telephone com- pany, provide the FCC registration number and the ringer equivalence number (REN) of the equipment that is con- nected to your line; both of these items are listed on the equipment label. The sum of all the RENs on your tele- phone line should be less than five to ensure proper service from the telephone company. In some cases, a sum of five may not be usable on a given line.

If Problems Arise

If your telephone equipment is not operating properly, immediately disconnect the modem from the telephone line, as it may harm the telephone network. If the tele- phone company notes a problem, it may temporarily

discontinue service. When practical, it will notify you in advance of this disconnection. If advance notice is not feasible, you will be notified as soon as possible. When you are notified, you will be given the opportunity to cor- rect the problem and informed of your right to file a complaint with the FCC.

If repairs are needed on your Dell portable computer modem, they should be performed by Dell Computer Corporation or an authorized representative of Dell Com- puter Corporation. To return products, you must call Dell customer service at the toll-free number shown in Chap- ter 5, “Getting Help,” to receive a Credit Return Authorization Number. For more information on return- ing equipment, see the “Total Satisfaction” Return Policy in Appendix D, “Warranties and Return Policy.”

Installation and Labeling

Your Dell portable computer modem provides all the connections necessary for proper operation. Connection to the telephone network should be made with standard modular cords that connect to the jacks or the modem.

Load Number

The load number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the require- ment that the total of the LNs of all the devices does not exceed 100. An alphabetic suffix is also specified in the LN for the appropriate ringing type (A or B), if applica- ble. For example, LN = 20 A designates an LN of 20 and an “A” type ringer.

IC Notice (Canada Only)

Most Dell portable computers (and other Dell digital appa- ratus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classifica- tion (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus). A statement in the form of “IC Class A

C-2 Dell Inspiron 3000 Reference and Troubleshooting Guide

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Contents 551&$1 7528%/6+227,1 Page Safety Instructions When Using Your ComputerWhen Removing or Installing Memory Modules Ergonomic Computing HabitsProtecting Against Electrostatic Discharge Viii Preface Warranty and Return Policy InformationAbout This Guide Notational Conventions Other Documents You May NeedTypographical Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Introduction Front View of the Portable ComputerHardware Features Back View of the Portable ComputerIntroduction Accessing Online Documentation Software FeaturesUsing the Power Button Available OptionsGetting Help Dell Inspiron 3000 Reference and Troubleshooting Guide Customizing System Features System UtilitiesAccessing the Setup Program Setup ProgramMain Menu Options System Date Quiet BootSystem Time Floppy DriveExtended Memory System MemorySystem Devices Menu Options FDD Controller PS/2 MouseIDE Controller CD-ROM Drive SpeedAudio Security Menu OptionsPassword on Boot System PasswordSet System Password Power Menu OptionsStandby Time-Out Power Management ModeSmart CPU Mode Suspend Time-OutResume on Modem Ring Suspend ModeBoot Menu Options Resume on Time of DayBoot Menu of Setup Program Exit Menu OptionsReinstalling Utilities and Drivers Double-click the Display icon Reinstalling Video DriversClick the Settings tab Click the Advanced Properties button Adapter Type box, click the Change ButtonReinstalling the Soft Wavetable Reinstalling Touch Pad DriversReinstalling Audio Drivers Reinstalling Infrared DriversWhen prompted, save the file to your hard-disk drive Reinstalling the System User’s GuideClick the Service and Support icon Click Technical Information, and then click DocumentationBasic Checks Troubleshooting Your ComputerBacking Up Your Files Is your computer wet or damaged?Checking Connections Did you receive a system message or beep code?Look and Listen Checking an Optional DeviceSetup Options Boot Routine IndicationsSystem Error Messages Messages and CodesFaulty Ter 5, Getting Help System Beep Codes CmosBeep Codes Using Software Finding Software SolutionsInstalling and Configuring Software Error MessagesProgram Conflicts Input ErrorsMemory-Resident Programs Avoiding Interrupt Assignment ConflictsTroubleshooting Procedures Troubleshooting a Wet ComputerTroubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC AdapterUse the AC adapter to fully charge the battery Total Power Failure When Using a BatteryIs the battery status indicator blinking? Yes. Go to step Call Dell for technical assistanceTroubleshooting the CD-ROM Drive No Power to a Part of the ComputerTroubleshooting the Diskette Drive Does the computer display a drive error message?Troubleshooting the Hard-Disk Drive Troubleshooting an External Keyboard Does the computer recognize the external keyboard?Troubleshooting Memory Troubleshooting the Built-In DisplayTroubleshooting an External Monitor Is an external monitor connected to the computer?Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O FunctionsChange the necessary statements in the start-up files Troubleshooting a Parallel PrinterTroubleshooting a Serial I/O Device Attempt another print operation on the parallel printerTroubleshooting the Infrared Port Troubleshooting the Touch PadTroubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide Features of the Dell Diagnostics Running the Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics Before You Start TestingInstall a CD-ROM drive in the options bay Completing the Dell Diagnostics How to Use the Dell DiagnosticsConfirming the System Configuration Information Run How to Use the MenuMain Menu Options SelectOptions Pause for User Response Maximum Errors AllowedNumber of Times to Repeat Tests Option ParametersOutput Device for Status Messages Output Device for Error MessagesTest Limits Key-Help Tests in the Dell DiagnosticsAbout QuitDell Diagnostics Tests RAMDell Diagnostics Tests RAM Test Group Error MessagesSystem Set Test Group Video Test Group Why Run a Keyboard Test? Why Run a Video Test?Keyboard Test Group Mouse Test Why Run the Mouse Test?Diskette Drives Test Group Why Run a Hard-Disk Drives Test? Why Run a Diskette Drives Test?Hard-Disk Drives Non-SCSI Test Group Why Run an IDE CD ROM Drives Test? IDE CD ROM Drives Test GroupSerial/Infrared Ports Test Group Why Run a Serial/Infrared Ports Test?Why Run a Parallel Ports Test? Parallel Ports Test GroupWhy Run an Audio Test? Audio Test GroupDell Inspiron 3000 Reference and Troubleshooting Guide Technical Assistance Run the diagnostics for your Dell computerGetting Help Review the Dell Q&AHelp Tools Help ToolsDell Diagnostics Program Reference and Troubleshooting GuideCommercial Online Service AutoTech ServiceTechConnect BBS TechFax ServiceTechnical Support Service Automated Order-Status SystemProduct Information Problems With Your OrderReturning Items for Warranty Repair or Credit Before You CallDiagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Austria Dell Contact NumbersAustralia BelgiumChile BruneiCanada ChinaFrance DenmarkFinland GermanyJapan IrelandItaly KoreaMacau Latin AmericaLuxembourg MalaysiaNew Zealand MexicoNetherlands NorwaySoutheast Asian SingaporeSouth Africa Pacific CountriesTaiwan SwitzerlandThailand Technical Specifications Table A-1. Technical SpecificationsSdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Video Memory Test Diagnostic Video TestsText Mode Character Test Video Hardware TestCharacter Attributes Subtest 40 x Character Attributes Subtest 80 xCharacter Set Subtest 80 x Character Set Subtest 40 xColor Attributes Subtest 80 x Text Mode Color TestTable B-1. Color Attributes Text Mode Pages Test Graphics Mode TestColor Palettes Test Solid Colors Test Regulatory Notices FCC Class B Notice U.S. OnlyModem Requirements IC Notice Canada OnlyCE Notice EN 55022 Compliance Czech Republic OnlyCanadian Modem Requirements Vcci Notices Japan Only Korean Regulatory NoticePolish Center for Testing and Certification Notice 8ZNBHBOJB 1PMTLJFHP$FOUSVNNOM 024 Information Mexico Only Limited One-Year Warranty U.S. and Canada Only Warranties and Return PolicyLimited Three-Year Warranty U.S. and Canada Only Coverage During Year OneCoverage During Years Two and Three GeneralTotal Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &
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