Dell 3000 manual How to Use the Menu, Main Menu Options, Run, Select, Subtest

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How to Use the Menu

One of the menu options is already highlighted at the bot- tom of the screen. You can move the highlighting from one option to another by pressing the left- or right-arrow key. As you move from one menu option to another, a brief explanation of the currently highlighted option appears on the bottom line of the screen.

If you want more information about a test group or sub- test, move the highlight to the About option and press <Enter>. After reading the information, press <Esc> to return to the previous screen.

Main Menu Options

The Main menu of the diagnostics main screen lists eight options: Run, Select, Subtest, Options, Test Limits, About, Key-Help, and Quit.

NOTE: Before running any test groups or subtests (by selecting Run and then All), you should consider setting glo- bal parameters within the Options option. They offer you greater control over how the test groups or subtests are run and how their results are reported.

There are two ways to select a menu option:

Type the capitalized letter in the option (for example, type r to select the Run option).

Use the left- or right-arrow key to highlight the option, and then press <Enter>.

Whenever one of the eight options is selected, additional choices become available.

The following subsections explain the menu options as listed from left to right in the Main menu.

Run

Run displays five options: One, Selected, All, Key-Help, and Quit Menu. If you select One, only the highlighted test group is run. If you choose Selected, the computer runs the test groups, or the selected subtests within the test groups that you selected. (Select test groups or sub- tests within test groups with the Select or Subtest options, as described in the following subsections.) If you select All, all of the subtests in all of the test groups are run.

(The test groups or subtests are run in the order they are listed.)

The Key-Help option displays a list of key controls avail- able for the selected option. The Quit Menu option returns you to the Main menu.

Select

Select allows you to select individual test groups to tailor the testing process to your particular needs. You can choose one or more test groups and run them sequentially or individually. When you choose Select, five options are displayed: All, One, Clear All, Key-Help, and Quit Menu.

To select all the test groups, highlight All in the Select menu, and press <Enter>. To select an individual test group, either press the up- or down-arrow key to high- light the test group and then press the <Spacebar>, or highlight One in the Select menu and press <Enter>.

To reverse a test group selection, highlight the test group and press the <Spacebar>. To clear all selected test groups, select Clear All.

The Key-help option displays a list of key controls avail- able for the selected option. The Quit Menu option returns you to the Main menu.

Subtest

Most of the test groups consist of several subtests. Use the Subtest option to select individual subtests within the test group(s).

When you select Subtest, many of the same options as those on the Main menu are displayed: Run, Select, Options, Test Limits, About, Key-Help, and Quit Menu. Each of these options is explained in the following subsections.

Run (Under Subtest)

Run in the Subtest menu displays five options: One, Selected, All, Key-Help, and Quit Menu. If you select One, only the highlighted subtest is run. If you choose Selected, only the selected subtests are run. If you select All, every subtest in the selected test group is run. (The subtests are run in the order they are listed.)

Running the Dell Diagnostics

4-5

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Contents 551&$1 7528%/6+227,1 Page When Using Your Computer Safety InstructionsErgonomic Computing Habits When Removing or Installing Memory ModulesProtecting Against Electrostatic Discharge Viii About This Guide Warranty and Return Policy InformationPreface Typographical Conventions Other Documents You May NeedNotational Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Front View of the Portable Computer IntroductionBack View of the Portable Computer Hardware FeaturesIntroduction Available Options Software FeaturesUsing the Power Button Accessing Online DocumentationGetting Help Dell Inspiron 3000 Reference and Troubleshooting Guide System Utilities Customizing System FeaturesMain Menu Options Setup ProgramAccessing the Setup Program Floppy Drive Quiet BootSystem Time System DateSystem Devices Menu Options System MemoryExtended Memory CD-ROM Drive Speed PS/2 MouseIDE Controller FDD ControllerSecurity Menu Options AudioPower Menu Options System PasswordSet System Password Password on BootSuspend Time-Out Power Management ModeSmart CPU Mode Standby Time-OutResume on Time of Day Suspend ModeBoot Menu Options Resume on Modem RingExit Menu Options Boot Menu of Setup ProgramReinstalling Utilities and Drivers Adapter Type box, click the Change Button Reinstalling Video DriversClick the Settings tab Click the Advanced Properties button Double-click the Display iconReinstalling Infrared Drivers Reinstalling Touch Pad DriversReinstalling Audio Drivers Reinstalling the Soft WavetableClick Technical Information, and then click Documentation Reinstalling the System User’s GuideClick the Service and Support icon When prompted, save the file to your hard-disk driveIs your computer wet or damaged? Troubleshooting Your ComputerBacking Up Your Files Basic ChecksDid you receive a system message or beep code? Checking ConnectionsChecking an Optional Device Look and ListenBoot Routine Indications Setup OptionsMessages and Codes System Error MessagesFaulty Ter 5, Getting Help Cmos System Beep CodesBeep Codes Error Messages Finding Software SolutionsInstalling and Configuring Software Using SoftwareAvoiding Interrupt Assignment Conflicts Input ErrorsMemory-Resident Programs Program ConflictsTroubleshooting a Wet Computer Troubleshooting ProceduresTroubleshooting a Damaged Computer Total Power Failure When Using the AC Adapter Troubleshooting a Power FailureCall Dell for technical assistance Total Power Failure When Using a BatteryIs the battery status indicator blinking? Yes. Go to step Use the AC adapter to fully charge the batteryDoes the computer display a drive error message? No Power to a Part of the ComputerTroubleshooting the Diskette Drive Troubleshooting the CD-ROM DriveTroubleshooting the Hard-Disk Drive Does the computer recognize the external keyboard? Troubleshooting an External KeyboardTroubleshooting the Built-In Display Troubleshooting MemoryIs an external monitor connected to the computer? Troubleshooting an External MonitorTroubleshooting the Basic I/O Functions Troubleshooting the Serial and Parallel PortsAttempt another print operation on the parallel printer Troubleshooting a Parallel PrinterTroubleshooting a Serial I/O Device Change the necessary statements in the start-up filesTroubleshooting the Touch Pad Troubleshooting the Infrared PortTroubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide When to Use the Dell Diagnostics Running the Dell DiagnosticsFeatures of the Dell Diagnostics Install a CD-ROM drive in the options bay Before You Start TestingStarting the Dell Diagnostics How to Use the Dell Diagnostics Completing the Dell DiagnosticsConfirming the System Configuration Information Select How to Use the MenuMain Menu Options RunOptions Option Parameters Maximum Errors AllowedNumber of Times to Repeat Tests Pause for User ResponseTest Limits Output Device for Error MessagesOutput Device for Status Messages Quit Tests in the Dell DiagnosticsAbout Key-HelpRAM Dell Diagnostics TestsDell Diagnostics Tests System Set Test Group Error MessagesRAM Test Group Video Test Group Keyboard Test Group Why Run a Video Test?Why Run a Keyboard Test? Diskette Drives Test Group Why Run the Mouse Test?Mouse Test Hard-Disk Drives Non-SCSI Test Group Why Run a Diskette Drives Test?Why Run a Hard-Disk Drives Test? IDE CD ROM Drives Test Group Why Run an IDE CD ROM Drives Test?Parallel Ports Test Group Why Run a Serial/Infrared Ports Test?Why Run a Parallel Ports Test? Serial/Infrared Ports Test GroupAudio Test Group Why Run an Audio Test?Dell Inspiron 3000 Reference and Troubleshooting Guide Review the Dell Q&A Run the diagnostics for your Dell computerGetting Help Technical AssistanceHelp Tools Help ToolsAutoTech Service Reference and Troubleshooting GuideCommercial Online Service Dell Diagnostics ProgramAutomated Order-Status System TechFax ServiceTechnical Support Service TechConnect BBSBefore You Call Problems With Your OrderReturning Items for Warranty Repair or Credit Product InformationDiagnostics Checklist Diagnostics Checklist1344 Dell Contact NumbersInternational Dialing Codes Belgium Dell Contact NumbersAustralia AustriaChina BruneiCanada ChileGermany DenmarkFinland FranceKorea IrelandItaly JapanMalaysia Latin AmericaLuxembourg MacauNorway MexicoNetherlands New ZealandPacific Countries SingaporeSouth Africa Southeast AsianThailand SwitzerlandTaiwan Table A-1. Technical Specifications Technical SpecificationsSdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Video Hardware Test Diagnostic Video TestsText Mode Character Test Video Memory TestCharacter Set Subtest 40 x Character Attributes Subtest 80 xCharacter Set Subtest 80 x Character Attributes Subtest 40 xTable B-1. Color Attributes Text Mode Color TestColor Attributes Subtest 80 x Graphics Mode Test Text Mode Pages TestColor Palettes Test Solid Colors Test FCC Class B Notice U.S. Only Regulatory NoticesIC Notice Canada Only Modem RequirementsCanadian Modem Requirements EN 55022 Compliance Czech Republic OnlyCE Notice Korean Regulatory Notice Vcci Notices Japan Only8ZNBHBOJB 1PMTLJFHP$FOUSVN Polish Center for Testing and Certification NoticeNOM 024 Information Mexico Only Warranties and Return Policy Limited One-Year Warranty U.S. and Canada OnlyCoverage During Year One Limited Three-Year Warranty U.S. and Canada OnlyGeneral Coverage During Years Two and ThreeTotal Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &
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