Dell 3000 manual Other Documents You May Need, Notational Conventions, Typographical Conventions

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Other Documents You May Need

Besides this Reference and Troubleshooting Guide, the fol- lowing online documentation is included with your computer:

The Windows-based System User’s Guide con- tains essential information you need to use your portable computer. Look for the System

User’s Guide icon in the Dell Accessories folder.

The Dell Program Diskette Maker helps you with one of the most critical parts of setting up your system—creating program diskette sets.

Look for the Dell Program Diskette Maker icon in the Dell Accessories folder.

The Dell Service and Support Policies provides information about service and support policies, guarantees, and warranties (in the United

States only). Look for the Dell Services and Support Pol- icies icon in the Dell Accessories folder.

You may also have one or more of the following documents.

NOTE: Documentation updates are sometimes included with your computer to describe changes to your com- puter or software. Always read these updates before consulting any other documentation because the updates contain the latest information.

The Dell-Installed Microsoft Windows 95 Setup Guide, which describes how to set up the Microsoft Windows 95 operating system on your Dell computer.

Microsoft Windows 95 operating system documenta- tion is included if you ordered your operating system from Dell. This documentation describes how to configure and use your operating system software.

Documentation is included with any options you purchase separately from your computer. This docu- mentation includes information that you need to configure and install these options in your Dell computer.

“Readme” files may be installed on your hard-disk drive to provide last-minute updates about technical changes to your computer or advanced technical ref- erence material intended for experienced users or technicians.

Notational Conventions

The following subsections list notational conventions used in this document.

Warnings, Cautions, and Notes

Throughout this guide, there may be blocks of text printed in color or in italic type. These blocks are warn- ings, cautions, and notes, and they are used as follows:

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

NOTE: A NOTE indicates important information that helps you make better use of your computer.

Typographical Conventions

The following list defines (where appropriate) and illus- trates typographical conventions used as visual cues for specific elements of text throughout this document:

Keycaps, the labeling that appears on the keys on a keyboard, are enclosed in angle brackets.

Example: <Enter>

Key combinations are series of keys to be pressed simultaneously (unless otherwise indicated) to per- form a single function.

Example: <Ctrl><Alt><Enter>

Commands presented in lowercase bold are for ref- erence purposes only and are not intended to be typed at that particular point in the discussion.

Example: “Use the setup command to . . . .”

In contrast, commands presented in the Courier New font are intended to be typed as part of an instruction.

Example: “Type format to format the diskette in drive A.”

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Contents 551&$1 7528%/6+227,1 Page Safety Instructions When Using Your ComputerWhen Removing or Installing Memory Modules Ergonomic Computing HabitsProtecting Against Electrostatic Discharge Viii About This Guide Warranty and Return Policy InformationPreface Typographical Conventions Other Documents You May NeedNotational Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Introduction Front View of the Portable ComputerHardware Features Back View of the Portable ComputerIntroduction Software Features Using the Power ButtonAccessing Online Documentation Available OptionsGetting Help Dell Inspiron 3000 Reference and Troubleshooting Guide Customizing System Features System UtilitiesMain Menu Options Setup ProgramAccessing the Setup Program Quiet Boot System TimeSystem Date Floppy DriveSystem Devices Menu Options System MemoryExtended Memory PS/2 Mouse IDE ControllerFDD Controller CD-ROM Drive SpeedAudio Security Menu OptionsSystem Password Set System PasswordPassword on Boot Power Menu OptionsPower Management Mode Smart CPU ModeStandby Time-Out Suspend Time-OutSuspend Mode Boot Menu OptionsResume on Modem Ring Resume on Time of DayBoot Menu of Setup Program Exit Menu OptionsReinstalling Utilities and Drivers Reinstalling Video Drivers Click the Settings tab Click the Advanced Properties buttonDouble-click the Display icon Adapter Type box, click the Change ButtonReinstalling Touch Pad Drivers Reinstalling Audio DriversReinstalling the Soft Wavetable Reinstalling Infrared DriversReinstalling the System User’s Guide Click the Service and Support iconWhen prompted, save the file to your hard-disk drive Click Technical Information, and then click DocumentationTroubleshooting Your Computer Backing Up Your FilesBasic Checks Is your computer wet or damaged?Checking Connections Did you receive a system message or beep code?Look and Listen Checking an Optional DeviceSetup Options Boot Routine IndicationsSystem Error Messages Messages and CodesFaulty Ter 5, Getting Help System Beep Codes CmosBeep Codes Finding Software Solutions Installing and Configuring SoftwareUsing Software Error MessagesInput Errors Memory-Resident ProgramsProgram Conflicts Avoiding Interrupt Assignment ConflictsTroubleshooting Procedures Troubleshooting a Wet ComputerTroubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC AdapterTotal Power Failure When Using a Battery Is the battery status indicator blinking? Yes. Go to stepUse the AC adapter to fully charge the battery Call Dell for technical assistanceNo Power to a Part of the Computer Troubleshooting the Diskette DriveTroubleshooting the CD-ROM Drive Does the computer display a drive error message?Troubleshooting the Hard-Disk Drive Troubleshooting an External Keyboard Does the computer recognize the external keyboard?Troubleshooting Memory Troubleshooting the Built-In DisplayTroubleshooting an External Monitor Is an external monitor connected to the computer?Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O FunctionsTroubleshooting a Parallel Printer Troubleshooting a Serial I/O DeviceChange the necessary statements in the start-up files Attempt another print operation on the parallel printerTroubleshooting the Infrared Port Troubleshooting the Touch PadTroubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide When to Use the Dell Diagnostics Running the Dell DiagnosticsFeatures of the Dell Diagnostics Install a CD-ROM drive in the options bay Before You Start TestingStarting the Dell Diagnostics Completing the Dell Diagnostics How to Use the Dell DiagnosticsConfirming the System Configuration Information How to Use the Menu Main Menu OptionsRun SelectOptions Maximum Errors Allowed Number of Times to Repeat TestsPause for User Response Option ParametersTest Limits Output Device for Error MessagesOutput Device for Status Messages Tests in the Dell Diagnostics AboutKey-Help QuitDell Diagnostics Tests RAMDell Diagnostics Tests System Set Test Group Error MessagesRAM Test Group Video Test Group Keyboard Test Group Why Run a Video Test?Why Run a Keyboard Test? Diskette Drives Test Group Why Run the Mouse Test?Mouse Test Hard-Disk Drives Non-SCSI Test Group Why Run a Diskette Drives Test?Why Run a Hard-Disk Drives Test? Why Run an IDE CD ROM Drives Test? IDE CD ROM Drives Test GroupWhy Run a Serial/Infrared Ports Test? Why Run a Parallel Ports Test?Serial/Infrared Ports Test Group Parallel Ports Test GroupWhy Run an Audio Test? Audio Test GroupDell Inspiron 3000 Reference and Troubleshooting Guide Run the diagnostics for your Dell computer Getting HelpTechnical Assistance Review the Dell Q&AHelp Tools Help ToolsReference and Troubleshooting Guide Commercial Online ServiceDell Diagnostics Program AutoTech ServiceTechFax Service Technical Support ServiceTechConnect BBS Automated Order-Status SystemProblems With Your Order Returning Items for Warranty Repair or CreditProduct Information Before You CallDiagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Dell Contact Numbers AustraliaAustria BelgiumBrunei CanadaChile ChinaDenmark FinlandFrance GermanyIreland ItalyJapan KoreaLatin America LuxembourgMacau MalaysiaMexico NetherlandsNew Zealand NorwaySingapore South AfricaSoutheast Asian Pacific CountriesThailand SwitzerlandTaiwan Technical Specifications Table A-1. Technical SpecificationsSdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Diagnostic Video Tests Text Mode Character TestVideo Memory Test Video Hardware TestCharacter Attributes Subtest 80 x Character Set Subtest 80 xCharacter Attributes Subtest 40 x Character Set Subtest 40 xTable B-1. Color Attributes Text Mode Color TestColor Attributes Subtest 80 x Text Mode Pages Test Graphics Mode TestColor Palettes Test Solid Colors Test Regulatory Notices FCC Class B Notice U.S. OnlyModem Requirements IC Notice Canada OnlyCanadian Modem Requirements EN 55022 Compliance Czech Republic OnlyCE Notice Vcci Notices Japan Only Korean Regulatory NoticePolish Center for Testing and Certification Notice 8ZNBHBOJB 1PMTLJFHP$FOUSVNNOM 024 Information Mexico Only Limited One-Year Warranty U.S. and Canada Only Warranties and Return PolicyLimited Three-Year Warranty U.S. and Canada Only Coverage During Year OneCoverage During Years Two and Three GeneralTotal Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &
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