Dell 3000 manual Reinstalling Video Drivers, Double-click the Display icon

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This section explains how to reinstall utilities and

drivers on your Dell portable computer with Windows 95. You may need to use these procedures under the following conditions:

Dell did not install an operating system or other sys- tem software on your computer.

You are reinstalling the version of Windows 95 that came with your computer, and you need to reinstall the drivers and utilities that Dell provides.

NOTE: To reinstall the operating system, you need the Windows 95 installation CD-ROM that came with your computer.

Some of the drivers and/or utilities that came with your computer are corrupted, and you need to rein- stall them individually.

You have a new hard-disk drive, and you need to install all of the system software.

In any case, you must use the program diskette set you made when you received your computer. If you did not make a program diskette set and you cannot access the Program Diskette Maker in the Dell Accessories folder, you can order a program diskette set separately from Dell. See Chapter 5, “Getting Help,” for more information.

Reinstalling Video Drivers

Video drivers control features such as screen resolution and the number of screen colors.

NOTE: If you need to use extended video modes, check the documentation that came with the application pro- gram to determine if the drivers are provided. If not, contact the software manufacturer to get the necessary drivers.

To reinstall the video drivers, follow these steps:

1.Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation.

2.Insert the Video Drivers diskette into the diskette drive.

3.Click the Start button, point to Settings, and then click Control Panel.

The Control Panel window appears.

4.Double-click the Display icon.

The Display Properties window appears.

5.Click the Settings tab.

6.Click the Advanced Properties button.

The Advanced Display Properties window appears.

7.In the Adapter Type box, click the Change...

button.

The Select Device window appears.

8.Click the Have Disk... button.

9.Verify that A:\ is displayed in the Copy Manu- facturer’s Files From: box, and then click OK.

10.When the Select Device window appears, verify that the NeoMagic MagicGraph 128XD option is highlighted, and then click OK.

The Copying Files window appears. A progress bar is shown while the driver files are being copied to your hard-disk drive.

After the drivers are successfully installed, the Advanced Display Properties window reappears.

11.Click the Close button in the Advanced Display Properties window.

12.If you have not specified what type of monitor you use, the Display Properties window appears.

Click Yes if you want to specify an external monitor now. The Select Device window appears. Select your monitor manufacturer and model name, and then fol- low the instructions on your screen.

If you do not want to specify an external monitor now or if you have already done so, go to step 13.

13.Click the Close button in the Display Properties window.

14.Remove the Video Drivers diskette from the dis- kette drive.

15.Restart your computer to activate the drivers.

2-12 Dell Inspiron 3000 Reference and Troubleshooting Guide

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Contents 551&$1 7528%/6+227,1 Page Safety Instructions When Using Your ComputerWhen Removing or Installing Memory Modules Ergonomic Computing HabitsProtecting Against Electrostatic Discharge Viii Preface Warranty and Return Policy InformationAbout This Guide Notational Conventions Other Documents You May NeedTypographical Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Introduction Front View of the Portable ComputerHardware Features Back View of the Portable ComputerIntroduction Software Features Using the Power ButtonAccessing Online Documentation Available OptionsGetting Help Dell Inspiron 3000 Reference and Troubleshooting Guide Customizing System Features System UtilitiesAccessing the Setup Program Setup ProgramMain Menu Options Quiet Boot System TimeSystem Date Floppy DriveExtended Memory System MemorySystem Devices Menu Options PS/2 Mouse IDE ControllerFDD Controller CD-ROM Drive SpeedAudio Security Menu OptionsSystem Password Set System PasswordPassword on Boot Power Menu OptionsPower Management Mode Smart CPU ModeStandby Time-Out Suspend Time-OutSuspend Mode Boot Menu OptionsResume on Modem Ring Resume on Time of DayBoot Menu of Setup Program Exit Menu OptionsReinstalling Utilities and Drivers Reinstalling Video Drivers Click the Settings tab Click the Advanced Properties buttonDouble-click the Display icon Adapter Type box, click the Change ButtonReinstalling Touch Pad Drivers Reinstalling Audio DriversReinstalling the Soft Wavetable Reinstalling Infrared DriversReinstalling the System User’s Guide Click the Service and Support iconWhen prompted, save the file to your hard-disk drive Click Technical Information, and then click DocumentationTroubleshooting Your Computer Backing Up Your FilesBasic Checks Is your computer wet or damaged?Checking Connections Did you receive a system message or beep code?Look and Listen Checking an Optional DeviceSetup Options Boot Routine IndicationsSystem Error Messages Messages and CodesFaulty Ter 5, Getting Help System Beep Codes CmosBeep Codes Finding Software Solutions Installing and Configuring SoftwareUsing Software Error MessagesInput Errors Memory-Resident ProgramsProgram Conflicts Avoiding Interrupt Assignment ConflictsTroubleshooting Procedures Troubleshooting a Wet ComputerTroubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC AdapterTotal Power Failure When Using a Battery Is the battery status indicator blinking? Yes. Go to stepUse the AC adapter to fully charge the battery Call Dell for technical assistanceNo Power to a Part of the Computer Troubleshooting the Diskette DriveTroubleshooting the CD-ROM Drive Does the computer display a drive error message?Troubleshooting the Hard-Disk Drive Troubleshooting an External Keyboard Does the computer recognize the external keyboard?Troubleshooting Memory Troubleshooting the Built-In DisplayTroubleshooting an External Monitor Is an external monitor connected to the computer?Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O FunctionsTroubleshooting a Parallel Printer Troubleshooting a Serial I/O DeviceChange the necessary statements in the start-up files Attempt another print operation on the parallel printerTroubleshooting the Infrared Port Troubleshooting the Touch PadTroubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide Features of the Dell Diagnostics Running the Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics Before You Start TestingInstall a CD-ROM drive in the options bay Completing the Dell Diagnostics How to Use the Dell DiagnosticsConfirming the System Configuration Information How to Use the Menu Main Menu OptionsRun SelectOptions Maximum Errors Allowed Number of Times to Repeat TestsPause for User Response Option ParametersOutput Device for Status Messages Output Device for Error MessagesTest Limits Tests in the Dell Diagnostics AboutKey-Help QuitDell Diagnostics Tests RAMDell Diagnostics Tests RAM Test Group Error MessagesSystem Set Test Group Video Test Group Why Run a Keyboard Test? Why Run a Video Test?Keyboard Test Group Mouse Test Why Run the Mouse Test?Diskette Drives Test Group Why Run a Hard-Disk Drives Test? Why Run a Diskette Drives Test?Hard-Disk Drives Non-SCSI Test Group Why Run an IDE CD ROM Drives Test? IDE CD ROM Drives Test GroupWhy Run a Serial/Infrared Ports Test? Why Run a Parallel Ports Test?Serial/Infrared Ports Test Group Parallel Ports Test GroupWhy Run an Audio Test? Audio Test GroupDell Inspiron 3000 Reference and Troubleshooting Guide Run the diagnostics for your Dell computer Getting HelpTechnical Assistance Review the Dell Q&AHelp Tools Help ToolsReference and Troubleshooting Guide Commercial Online ServiceDell Diagnostics Program AutoTech ServiceTechFax Service Technical Support ServiceTechConnect BBS Automated Order-Status SystemProblems With Your Order Returning Items for Warranty Repair or CreditProduct Information Before You CallDiagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Dell Contact Numbers AustraliaAustria BelgiumBrunei CanadaChile ChinaDenmark FinlandFrance GermanyIreland ItalyJapan KoreaLatin America LuxembourgMacau MalaysiaMexico NetherlandsNew Zealand NorwaySingapore South AfricaSoutheast Asian Pacific CountriesTaiwan SwitzerlandThailand Technical Specifications Table A-1. Technical SpecificationsSdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Diagnostic Video Tests Text Mode Character TestVideo Memory Test Video Hardware TestCharacter Attributes Subtest 80 x Character Set Subtest 80 xCharacter Attributes Subtest 40 x Character Set Subtest 40 xColor Attributes Subtest 80 x Text Mode Color TestTable B-1. Color Attributes Text Mode Pages Test Graphics Mode TestColor Palettes Test Solid Colors Test Regulatory Notices FCC Class B Notice U.S. OnlyModem Requirements IC Notice Canada OnlyCE Notice EN 55022 Compliance Czech Republic OnlyCanadian Modem Requirements Vcci Notices Japan Only Korean Regulatory NoticePolish Center for Testing and Certification Notice 8ZNBHBOJB 1PMTLJFHP$FOUSVNNOM 024 Information Mexico Only Limited One-Year Warranty U.S. and Canada Only Warranties and Return PolicyLimited Three-Year Warranty U.S. and Canada Only Coverage During Year OneCoverage During Years Two and Three GeneralTotal Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &
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