Dell 3000 manual Software Features, Using the Power Button, Accessing Online Documentation

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Software Features

Dell has installed the Microsoft® Windows® 95 operating system on your hard-disk drive. The following software is also included with your Dell computer:

A Setup program and system utilities that let you customize the operation of your computer. Also included are drivers that tell your computer how to communicate with various types of hardware, such as printers and external monitors. For more informa- tion, see Chapter 2, “Customizing System Features,” and the “Software Features” section of the online System User’s Guide .

NOTE: The system utilities and drivers are available separately on diskette from Dell for customers who installed their own version of Windows 95. See Chapter 5, “Getting Help,” for the appropriate con- tact information in your location.

The Dell Diagnostics for evaluating your computer’s components and devices. For more information, see Chapter 4, “Running the Dell Diagnostics.”

After you turn on your computer the first time, accept the software licenses agreement. Then complete the installa- tion of your operating system.

Next, use the Dell Program Diskette Maker in the Dell Accessories folder to create a program diskette set and back up your drivers and utilities. These diskettes can be used to reinstall or reconfigure the software if necessary. The online instructions in the Dell Program Diskette Maker tell you how many blank diskettes are needed.

Using the Power Button

Under normal circumstances, you should only use the power button to turn on the computer or to resume from suspend mode. To shut down the computer, click the Start button in Windows 95, and then click Shut Down.

If the computer is hung and the operating system does not respond, press and hold the power button until the system turns off completely (this may take several seconds).

Accessing Online

Documentation

The online Dell Inspiron 3000 System User’s Guide installed on your hard-disk drive contains information on the following topics:

System features

Traveling with the computer

Customizing system configuration

Powering the computer and extending battery life

Connecting external devices

Maintaining the system

Contacting Dell

The guide also contains a glossary of commonly used computer terms and abbreviations.

To access this guide, select the System User’s Guide icon in the Dell Accessories folder.

To print any screen from the online System User’s Guide , display the screen you want, and select Print Topic from the File menu.

Available Options

Dell offers the following devices and upgrade options:

External devices, such as pointing devices, printers, external monitors, external keyboards, and numeric keypads, that connect to ports on the back of the computer

AC adapters

Batteries

Diskette-drive cables

Hard-disk drives

Modem PC Cards

Network PC Cards

Dell Inspiron Port Replicator I

1-4 Dell Inspiron 3000 Reference and Troubleshooting Guide

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Contents 551&$1 7528%/6+227,1 Page Safety Instructions When Using Your ComputerWhen Removing or Installing Memory Modules Ergonomic Computing HabitsProtecting Against Electrostatic Discharge Viii About This Guide Warranty and Return Policy InformationPreface Typographical Conventions Other Documents You May NeedNotational Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Introduction Front View of the Portable ComputerHardware Features Back View of the Portable ComputerIntroduction Accessing Online Documentation Software FeaturesUsing the Power Button Available OptionsGetting Help Dell Inspiron 3000 Reference and Troubleshooting Guide Customizing System Features System UtilitiesMain Menu Options Setup ProgramAccessing the Setup Program System Date Quiet BootSystem Time Floppy DriveSystem Devices Menu Options System MemoryExtended Memory FDD Controller PS/2 MouseIDE Controller CD-ROM Drive SpeedAudio Security Menu OptionsPassword on Boot System PasswordSet System Password Power Menu OptionsStandby Time-Out Power Management ModeSmart CPU Mode Suspend Time-OutResume on Modem Ring Suspend ModeBoot Menu Options Resume on Time of DayBoot Menu of Setup Program Exit Menu OptionsReinstalling Utilities and Drivers Double-click the Display icon Reinstalling Video DriversClick the Settings tab Click the Advanced Properties button Adapter Type box, click the Change ButtonReinstalling the Soft Wavetable Reinstalling Touch Pad DriversReinstalling Audio Drivers Reinstalling Infrared DriversWhen prompted, save the file to your hard-disk drive Reinstalling the System User’s GuideClick the Service and Support icon Click Technical Information, and then click DocumentationBasic Checks Troubleshooting Your ComputerBacking Up Your Files Is your computer wet or damaged?Checking Connections Did you receive a system message or beep code?Look and Listen Checking an Optional DeviceSetup Options Boot Routine IndicationsSystem Error Messages Messages and CodesFaulty Ter 5, Getting Help System Beep Codes CmosBeep Codes Using Software Finding Software SolutionsInstalling and Configuring Software Error MessagesProgram Conflicts Input ErrorsMemory-Resident Programs Avoiding Interrupt Assignment ConflictsTroubleshooting Procedures Troubleshooting a Wet ComputerTroubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC AdapterUse the AC adapter to fully charge the battery Total Power Failure When Using a BatteryIs the battery status indicator blinking? Yes. Go to step Call Dell for technical assistanceTroubleshooting the CD-ROM Drive No Power to a Part of the ComputerTroubleshooting the Diskette Drive Does the computer display a drive error message?Troubleshooting the Hard-Disk Drive Troubleshooting an External Keyboard Does the computer recognize the external keyboard?Troubleshooting Memory Troubleshooting the Built-In DisplayTroubleshooting an External Monitor Is an external monitor connected to the computer?Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O FunctionsChange the necessary statements in the start-up files Troubleshooting a Parallel PrinterTroubleshooting a Serial I/O Device Attempt another print operation on the parallel printerTroubleshooting the Infrared Port Troubleshooting the Touch PadTroubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide When to Use the Dell Diagnostics Running the Dell DiagnosticsFeatures of the Dell Diagnostics Install a CD-ROM drive in the options bay Before You Start TestingStarting the Dell Diagnostics Completing the Dell Diagnostics How to Use the Dell DiagnosticsConfirming the System Configuration Information Run How to Use the MenuMain Menu Options SelectOptions Pause for User Response Maximum Errors AllowedNumber of Times to Repeat Tests Option ParametersTest Limits Output Device for Error MessagesOutput Device for Status Messages Key-Help Tests in the Dell DiagnosticsAbout QuitDell Diagnostics Tests RAMDell Diagnostics Tests System Set Test Group Error MessagesRAM Test Group Video Test Group Keyboard Test Group Why Run a Video Test?Why Run a Keyboard Test? Diskette Drives Test Group Why Run the Mouse Test?Mouse Test Hard-Disk Drives Non-SCSI Test Group Why Run a Diskette Drives Test?Why Run a Hard-Disk Drives Test? Why Run an IDE CD ROM Drives Test? IDE CD ROM Drives Test GroupSerial/Infrared Ports Test Group Why Run a Serial/Infrared Ports Test?Why Run a Parallel Ports Test? Parallel Ports Test GroupWhy Run an Audio Test? Audio Test GroupDell Inspiron 3000 Reference and Troubleshooting Guide Technical Assistance Run the diagnostics for your Dell computerGetting Help Review the Dell Q&AHelp Tools Help ToolsDell Diagnostics Program Reference and Troubleshooting GuideCommercial Online Service AutoTech ServiceTechConnect BBS TechFax ServiceTechnical Support Service Automated Order-Status SystemProduct Information Problems With Your OrderReturning Items for Warranty Repair or Credit Before You CallDiagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Austria Dell Contact NumbersAustralia BelgiumChile BruneiCanada ChinaFrance DenmarkFinland GermanyJapan IrelandItaly KoreaMacau Latin AmericaLuxembourg MalaysiaNew Zealand MexicoNetherlands NorwaySoutheast Asian SingaporeSouth Africa Pacific CountriesThailand SwitzerlandTaiwan Technical Specifications Table A-1. Technical SpecificationsSdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Video Memory Test Diagnostic Video TestsText Mode Character Test Video Hardware TestCharacter Attributes Subtest 40 x Character Attributes Subtest 80 xCharacter Set Subtest 80 x Character Set Subtest 40 xTable B-1. Color Attributes Text Mode Color TestColor Attributes Subtest 80 x Text Mode Pages Test Graphics Mode TestColor Palettes Test Solid Colors Test Regulatory Notices FCC Class B Notice U.S. OnlyModem Requirements IC Notice Canada OnlyCanadian Modem Requirements EN 55022 Compliance Czech Republic OnlyCE Notice Vcci Notices Japan Only Korean Regulatory NoticePolish Center for Testing and Certification Notice 8ZNBHBOJB 1PMTLJFHP$FOUSVNNOM 024 Information Mexico Only Limited One-Year Warranty U.S. and Canada Only Warranties and Return PolicyLimited Three-Year Warranty U.S. and Canada Only Coverage During Year OneCoverage During Years Two and Three GeneralTotal Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &
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