Dell 320 manual System Lights, Dell Diagnostics Main Menu, Option Function, Tab Function

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5.Select the Boot from CD-ROMoption from the menu that appears.

6.Type 1 to start the Drivers and Utilities CD menu.

7.Type 2 to start the Dell Diagnostics.

8.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9.When the Dell Diagnostics Main Menu appears, select the test you want to run. See Dell Diagnostics.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.

Test

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. See Contacting Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Your computer's Service Tag is listed in the System Info option in system setup (see System Setup).

3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem description.

 

 

Help

Describes the test and may indicate requirements for running the test.

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays

 

the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on

 

your computer or all devices attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test settings.

 

 

4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

System Lights

Your power button light and hard-drive light may indicate a computer problem.

Power Light

Problem Description

Suggested Resolution

 

 

 

Solid green

Power is on, and the computer is operating

No corrective action is required.

 

normally. On the desktop computer, a solid green

 

 

light indicates a network connection.

 

 

 

 

Blinking green

The computer is in a power-saving mode

Press the power button, move the mouse, or press a key on the

 

(Microsoft® Windows® XP).

keyboard to wake the computer.

 

 

 

Blinks green several times and

A configuration error exists.

Check the diagnostic lights to see if the specific problem is identified

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Contents Dell OptiPlex 320 Users Guide LegacySelect Technology Control Advanced FeaturesManageability SecuritySystem Password Password ProtectionOption Settings Assigning a System PasswordDeleting or Changing an Existing System Password Administrator PasswordAssigning an Administrator Password Disabling a Forgotten Password and Setting a New Password System SetupEntering System Setup System Setup ScreensSystem System Setup OptionsPS/2 Unlocked Boot SequenceChanging Boot Sequence for the Current Boot Booting to a USB DeviceChanging Boot Sequence for Future Boots Memory KeyJumper Setting Description Clearing Forgotten PasswordsFloppy Drive Power Management Clearing Cmos SettingsHyper-Threading Click Hardware and click Device ManagerSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Recommended Tools Before You BeginTurning Off Your Computer Before Working Inside Your ComputerPage Computer, Keyboard, and Monitor Cleaning Your ComputerMouse CDs and DVDsBack to Contents Connecting Two to Three Monitors Using Surround View Connecting Multiple MonitorsChanging the Display Settings About Your Desktop Computer Desktop ComputerFront View Back View Back-Panel ConnectorsInside Your Computer System Board Components PCI and PCI Express Cards Installing an Expansion CardRemoving an Expansion Card Back to Contents Removing the Processor ProcessorInstalling the Processor Back to Contents Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors IDE Drive Connector Serial ATA ConnectorConnecting and Disconnecting Drive Cables Power Cable ConnectorsCD/DVD Drive IDE Drive AddressingInstalling a CD/DVD Drive Removing a Floppy Drive Floppy DriveInstalling a Floppy Drive Removing a Hard Drive Hard DriveInstalling a Hard Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 22-AWG Wire Pin Number Signal Name 18-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Drives ConnectorsKey Combinations Controls and LightsPhysical PowerEnvironmental FCC Class B FCC Notice U.S. OnlyWhat Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Dell Support Website support.dell.comClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Getting Help Online ServicesTechnical Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Technical Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Argentina Buenos Aires Antigua and BarbudaAruba Australia SydneyOntario Canada North York011 Cayman IslandsDominica Denmark CopenhagenDominican Republic EcuadorGuatemala GrenadaGuyana Hong KongKorea Seoul Japan KawasakiLatin America Website support.euro.dell.com LuxembourgNetherlands Amsterdam Netherlands AntillesNew Zealand Website support.ap.dell.com NicaraguaSlovakia Prague 005Website support.euro.dell.com South Africa Johannesburg 09/091Trinidad/Tobago Website support.ap.dell.com ThailandTurks and Caicos Islands Customer Care BracknellVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Module bay See media bayPage Video resolution See resolution Back to Contents DDR2 Memory Overview MemoryRemoving Memory Installing MemoryBack to Contents Abbreviations and Acronyms Mini Tower ComputerAbout Your Mini Tower Computer Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Removing an Expansion Card Installing a Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents IDE Data Cable Connector Sata Data Cable Connector Data Cable ConnectorsIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network Replacing the Computer Cover Desktop Computer What Is a Driver? Reinstalling Drivers and the Operating SystemReinstalling Drivers and Utilities DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Undoing the Last System Restore Reinstalling Microsoft Windows XPEnabling System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Next Battery Problems Solving ProblemsDrive Problems CD and DVD drive problemsLockups and Software Problems Keyboard ProblemsHard drive problems Problems writing to a CD/DVD-RW driveComputer does not start up Other software problemsComputer stops responding Program stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsRestoring Default Settings Printer ProblemsSound and Speaker Problems Serial or Parallel Device ProblemsNo sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Check the diagnostic lights See Diagnostic LightsRemoving the System Board System BoardReplacing the System Board System Board ScrewsBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 Dell Diagnostics Troubleshooting Tools and UtilitiesWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesClick the Change or Remove Program icon Error MessagesOperating system not found Read fault Requested sector not found Reset failed Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemMicrosoft Windows XP Warranty
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