Dell 320 005, Slovakia Prague, Website support.euro.dell.com South Africa Johannesburg, 09/091

Page 61

International Access Code:

Website: support.ap.dell.com

 

 

 

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1 800 394 7430

005

Country Code: 65

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1 800 394 7488

 

 

 

 

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1 800 394 7478

 

 

Customer Care

toll-free: 1 800 394 7430 (option 6)

 

 

 

 

Transaction Sales

toll-free: 1 800 394 7412

 

 

 

 

Corporate Sales

toll-free: 1 800 394 7419

 

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

 

 

E-mail: czech_dell@dell.com

 

 

 

Slovakia (Prague)

 

 

 

 

Technical Support

02

5441 5727

 

 

 

 

International Access Code: 00

Customer Care

420 22537 2707

 

 

 

 

Country Code: 421

Fax

02

5441 8328

Tech Fax

02

5441 8328

 

 

 

 

 

 

Switchboard (Sales)

02

5441 7585

 

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

South Africa (Johannesburg)

 

 

 

 

E-mail: dell_za_support@dell.com

 

 

 

 

 

 

 

International Access Code:

Gold Queue

011

709 7713

09/091

Technical Support

011 709 7710

 

 

 

 

Customer Care

011 709 7707

 

Country Code: 27

 

 

Sales

011 709 7700

City Code: 11

Fax

011 706 0495

 

 

 

 

 

Switchboard

011 709 7700

 

 

 

 

 

Southeast Asian and Pacific

Technical Support, Customer Service, and Sales (Penang, Malaysia)

604 633 4810

Countries

 

 

 

 

 

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

Home and Small Business

 

 

 

 

 

 

 

 

Technical Support

902 100

130

 

 

 

 

Spain (Madrid)

Customer Care

902 118

540

 

 

 

 

Sales

902 118

541

 

International Access Code: 00

 

 

 

Switchboard

902 118

541

 

 

 

 

Country Code: 34

Fax

902 118

539

 

 

 

 

City Code: 91

Corporate

 

 

 

 

 

 

 

Technical Support

902 100

130

 

 

Customer Care

902 115

236

 

 

 

 

Switchboard

91 722 92 00

 

 

 

 

Fax

91 722 95 83

 

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

Sweden (Upplands Vasby)

Technical Support for XPS

0771 340 340

 

 

 

 

Technical Support for all other Dell products

08 590 05

199

 

International Access Code: 00

 

 

 

Relational Customer Care

08 590 05

642

 

 

 

 

Country Code: 46

Home/Small Business Customer Care

08 587 70

527

City Code: 8

Employee Purchase Program (EPP) Support

020 140 14 44

 

 

 

 

Technical Support Fax

08 590 05

594

 

 

 

 

 

 

Sales

08 590 05

185

 

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

 

 

E-mail: Tech_support_central_Europe@dell.com

 

 

 

Switzerland (Geneva)

 

 

Technical Support for XPS

0848 33 88 57

 

 

 

 

International Access Code: 00

Technical Support (Home and Small Business) for all other Dell products

0844 811

411

Technical Support (Corporate)

0844 822

844

 

Country Code: 41

Customer Care (Home and Small Business)

0848 802

202

 

 

 

 

 

City Code: 22

Customer Care (Corporate)

0848 821

721

 

Fax

022 799 01 90

 

 

 

 

Switchboard

022 799 01 01

 

 

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

 

 

 

 

Taiwan

E-mail: ap_support@dell.com

 

 

 

 

 

 

 

 

Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and

toll-free: 00801 86 1011

International Access Code:

Accessories)

 

 

 

002

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 00801 60 1256

 

 

 

 

Country Code: 886

Customer Care

toll-free: 00801 60 1250

 

 

(option 5)

 

 

 

 

 

 

 

 

 

 

 

 

 

Image 61
Contents Dell OptiPlex 320 Users Guide LegacySelect Technology Control Advanced FeaturesManageability SecuritySystem Password Password ProtectionOption Settings Assigning a System PasswordDeleting or Changing an Existing System Password Administrator PasswordAssigning an Administrator Password Disabling a Forgotten Password and Setting a New Password System SetupEntering System Setup System Setup ScreensSystem System Setup OptionsPS/2 Unlocked Boot SequenceChanging Boot Sequence for the Current Boot Booting to a USB DeviceChanging Boot Sequence for Future Boots Memory KeyJumper Setting Description Clearing Forgotten PasswordsFloppy Drive Power Management Clearing Cmos SettingsHyper-Threading Click Hardware and click Device ManagerSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Recommended Tools Before You BeginTurning Off Your Computer Before Working Inside Your ComputerPage Computer, Keyboard, and Monitor Cleaning Your ComputerMouse CDs and DVDsBack to Contents Connecting Two to Three Monitors Using Surround View Connecting Multiple MonitorsChanging the Display Settings About Your Desktop Computer Desktop ComputerFront View Back View Back-Panel ConnectorsInside Your Computer System Board Components PCI and PCI Express Cards Installing an Expansion CardRemoving an Expansion Card Back to Contents Removing the Processor ProcessorInstalling the Processor Back to Contents Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors IDE Drive Connector Serial ATA ConnectorConnecting and Disconnecting Drive Cables Power Cable ConnectorsCD/DVD Drive IDE Drive AddressingInstalling a CD/DVD Drive Removing a Floppy Drive Floppy DriveInstalling a Floppy Drive Removing a Hard Drive Hard DriveInstalling a Hard Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 22-AWG Wire Pin Number Signal Name 18-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Drives ConnectorsKey Combinations Controls and LightsPhysical PowerEnvironmental FCC Class B FCC Notice U.S. OnlyWhat Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Dell Support Website support.dell.comClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Getting Help Online ServicesTechnical Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Technical Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Argentina Buenos Aires Antigua and BarbudaAruba Australia SydneyOntario Canada North York011 Cayman IslandsDominica Denmark CopenhagenDominican Republic EcuadorGuatemala GrenadaGuyana Hong KongKorea Seoul Japan KawasakiLatin America Website support.euro.dell.com LuxembourgNetherlands Amsterdam Netherlands AntillesNew Zealand Website support.ap.dell.com NicaraguaSlovakia Prague 005Website support.euro.dell.com South Africa Johannesburg 09/091Trinidad/Tobago Website support.ap.dell.com ThailandTurks and Caicos Islands Customer Care BracknellVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Module bay See media bayPage Video resolution See resolution Back to Contents DDR2 Memory Overview MemoryRemoving Memory Installing MemoryBack to Contents Abbreviations and Acronyms Mini Tower ComputerAbout Your Mini Tower Computer Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Removing an Expansion Card Installing a Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents IDE Data Cable Connector Sata Data Cable Connector Data Cable ConnectorsIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network Replacing the Computer Cover Desktop Computer What Is a Driver? Reinstalling Drivers and the Operating SystemReinstalling Drivers and Utilities DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Undoing the Last System Restore Reinstalling Microsoft Windows XPEnabling System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Next Battery Problems Solving ProblemsDrive Problems CD and DVD drive problemsLockups and Software Problems Keyboard ProblemsHard drive problems Problems writing to a CD/DVD-RW driveComputer does not start up Other software problemsComputer stops responding Program stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsRestoring Default Settings Printer ProblemsSound and Speaker Problems Serial or Parallel Device ProblemsNo sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Check the diagnostic lights See Diagnostic LightsRemoving the System Board System BoardReplacing the System Board System Board ScrewsBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 Dell Diagnostics Troubleshooting Tools and UtilitiesWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesClick the Change or Remove Program icon Error MessagesOperating system not found Read fault Requested sector not found Reset failed Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemMicrosoft Windows XP Warranty
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