Dell 320 Grenada, Guatemala, Guyana, Hong Kong, 001, India, Sales, Technical Support, General

Page 58

Country Code: 30

Gold Service Switchboard

2108129811

Sales

2108129800

 

 

 

 

 

Fax

2108129812

 

 

 

 

Grenada

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

toll-free: 1-866-540-3355

 

 

 

 

 

Guatemala

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

1-800-999-0136

 

Guyana

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

toll-free: 1-877-270-4609

 

 

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

 

 

 

Technical Support E-mail: HK_support@Dell.com

 

 

 

 

 

 

 

Technical Support (Dimension and Inspiron)

2969

3188

 

 

 

 

Hong Kong

Technical Support (OptiPlex, Latitude, and Dell Precision)

2969

3191

International Access Code:

Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and

2969

3196

PowerVault™)

 

 

001

 

 

 

Customer Care

3416

0910

 

Country Code: 852

 

 

 

Large Corporate Accounts

3416

0907

 

 

 

 

 

Global Customer Programs

3416

0908

 

 

 

 

 

Medium Business Division

3416

0912

 

 

 

 

 

Home and Small Business Division

2969

3105

 

E-mail: india_support_desktop@dell.com

 

 

 

india_support_notebook@dell.com

 

 

 

india_support_Server@dell.com

 

 

 

 

 

 

 

1600338045

India

Technical Support

 

 

 

 

and 1600448046

 

 

 

 

 

Sales (Large Corporate Accounts)

1600 33

8044

 

 

 

 

 

Sales (Home and Small Business)

1600 33

8046

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail: dell_direct_support@dell.com

 

 

 

 

 

 

 

Sales

 

 

 

 

 

 

 

Ireland Sales

01 204

4444

 

 

 

 

Dell Outlet

1850 200 778

 

 

 

 

Online Ordering HelpDesk

1850 200 778

 

 

 

 

 

Customer Care

 

 

Ireland (Cherrywood)

 

 

 

Home User Customer Care

01 204

4014

 

 

 

 

International Access Code: 00

Small Business Customer Care

01 204

4014

Corporate Customer Care

1850 200 982

 

Country Code: 353

 

 

 

Technical Support

 

 

 

 

 

 

 

 

City Code: 1

Technical Support for XPS computers only

1850 200 722

 

Technical Support for all other Dell computers

1850 543 543

 

 

 

 

 

General

 

 

 

 

 

 

 

Fax/Sales Fax

01 204

0103

 

 

 

 

 

Switchboard

01 204

4444

 

 

 

 

 

U.K. Customer Care (dial within U.K. only)

0870 906

0010

 

 

 

 

 

Corporate Customer Care (dial within U.K. only)

0870 907

4499

 

 

 

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

Home and Small Business

 

 

 

 

 

 

Technical Support

02 577 826 90

Italy (Milan)

 

 

Customer Care

02 696 821 14

 

 

 

International Access Code: 00

Fax

02 696 821 13

Switchboard

02 696 821 12

 

Country Code: 39

 

 

 

Corporate

 

 

 

 

 

 

 

 

City Code: 02

Technical Support

02 577 826 90

 

Customer Care

02 577 825 55

 

 

 

 

Fax

02 575 035 30

 

 

 

 

Switchboard

02 577 821

 

 

 

 

Jamaica

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support (dial from within Jamaica only)

1-800-440-9205

 

 

 

 

 

 

Website: support.jp.dell.com

 

 

 

 

 

 

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Contents Dell OptiPlex 320 Users Guide Manageability Advanced FeaturesLegacySelect Technology Control SecurityOption Settings Password ProtectionSystem Password Assigning a System PasswordDeleting or Changing an Existing System Password Administrator PasswordAssigning an Administrator Password Entering System Setup System SetupDisabling a Forgotten Password and Setting a New Password System Setup ScreensSystem Setup Options SystemPS/2 Boot Sequence UnlockedChanging Boot Sequence for Future Boots Booting to a USB DeviceChanging Boot Sequence for the Current Boot Memory KeyJumper Setting Description Clearing Forgotten PasswordsFloppy Drive Hyper-Threading Clearing Cmos SettingsPower Management Click Hardware and click Device ManagerSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Turning Off Your Computer Before You BeginRecommended Tools Before Working Inside Your ComputerPage Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor CDs and DVDsBack to Contents Connecting Multiple Monitors Connecting Two to Three Monitors Using Surround ViewChanging the Display Settings About Your Desktop Computer Desktop ComputerFront View Back-Panel Connectors Back ViewInside Your Computer System Board Components Installing an Expansion Card PCI and PCI Express CardsRemoving an Expansion Card Back to Contents Processor Removing the ProcessorInstalling the Processor Back to Contents Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables IDE Drive Connector Serial ATA ConnectorCD/DVD Drive Power Cable ConnectorsConnecting and Disconnecting Drive Cables IDE Drive AddressingInstalling a CD/DVD Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Hard Drive Removing a Hard DriveInstalling a Hard Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Power Supply Replacing the Power SupplyDC Power Connectors Pin Number Signal name AWG WirePin Number Signal Name 18-AWG Wire Pin Number Signal Name 22-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Key Combinations ConnectorsDrives Controls and LightsPhysical PowerEnvironmental FCC Notice U.S. Only FCC Class BWhat Are You Looking For? Find It Here Finding InformationSupport.dell.com Select Drivers & Downloads and click Go Dell Support Website support.dell.comClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Technical Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Technical Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Aruba Antigua and BarbudaArgentina Buenos Aires Australia Sydney011 Canada North YorkOntario Cayman IslandsDominican Republic Denmark CopenhagenDominica EcuadorGuyana GrenadaGuatemala Hong KongLatin America Japan KawasakiKorea Seoul Website support.euro.dell.com LuxembourgNew Zealand Website support.ap.dell.com Netherlands AntillesNetherlands Amsterdam NicaraguaWebsite support.euro.dell.com South Africa Johannesburg 005Slovakia Prague 09/091Turks and Caicos Islands Website support.ap.dell.com ThailandTrinidad/Tobago Customer Care BracknellVirgin Islands VenezuelaGlossary Device driver See driver Docking device See APRPage Page Module bay See media bay NIC See network adapterPage Video resolution See resolution Back to Contents Memory DDR2 Memory OverviewInstalling Memory Removing MemoryBack to Contents Mini Tower Computer Abbreviations and AcronymsMini Tower Computer About Your Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Installing a Expansion Card Removing an Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents Data Cable Connectors IDE Data Cable Connector Sata Data Cable ConnectorIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Microsoft Windows XP Features Transferring Information to a New ComputerUser Accounts and Fast User Switching Setting Up a Home and Office NetworkClick Checklist for creating a network Replacing the Computer Cover Desktop Computer Reinstalling Drivers and Utilities Reinstalling Drivers and the Operating SystemWhat Is a Driver? DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Enabling System Restore Reinstalling Microsoft Windows XPUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Next Drive Problems Solving ProblemsBattery Problems CD and DVD drive problemsHard drive problems Keyboard ProblemsLockups and Software Problems Problems writing to a CD/DVD-RW driveComputer stops responding Other software problemsComputer does not start up Program stops respondingMemory Problems Mouse ProblemsNetwork Problems Power ProblemsPrinter Problems Restoring Default SettingsSound and Speaker Problems Serial or Parallel Device ProblemsNo sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank Check the diagnostic lights See Diagnostic Lights If the screen is difficult to readReplacing the System Board System BoardRemoving the System Board System Board ScrewsBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 When to Use the Dell Diagnostics Troubleshooting Tools and UtilitiesDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveSystem Lights Dell Diagnostics Main MenuPower Light Problem Description Suggested Resolution Option FunctionDiagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes Code CauseError Messages Click the Change or Remove Program iconOperating system not found Read fault Requested sector not found Reset failed Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemMicrosoft Windows XP Warranty
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