Dell 320 Netherlands Antilles, Netherlands Amsterdam, New Zealand Website support.ap.dell.com

Page 60

Netherlands Antilles

E-mail: la-techsupport@dell.com

 

General Support

001-800-882-1519

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Technical Support for XPS

020 674 45 94

 

 

 

 

Technical Support for all other Dell computers

020 674 45 00

 

 

 

Netherlands (Amsterdam)

Technical Support Fax

020 674 47 66

 

 

Home/Small Business Customer Care

020 674 42 00

 

International Access Code: 00

Relational Customer Care

020 674 4325

 

 

 

Country Code: 31

Home/Small Business Sales

020 674 55 00

 

 

City Code: 20

Relational Sales

020 674 50 00

 

 

Home/Small Business Sales Fax

020 674 47 75

 

 

 

 

 

Relational Sales Fax

020 674 47 50

 

 

 

 

Switchboard

020 674 50 00

 

 

 

 

Switchboard Fax

020 674 47 50

 

 

 

New Zealand

Website: support.ap.dell.com

 

 

 

 

International Access Code: 00

E-mail: support.ap.dell.com/contactus

 

 

 

 

Country Code: 64

General Support

0800 441 567

 

 

 

Nicaragua

E-mail: la-techsupport@dell.com

 

 

 

General Support

001-800-220-1377

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Technical Support for XPS

815 35 043

Norway (Lysaker)

 

 

Technical Support for all other Dell products

671 16882

 

 

 

 

International Access Code: 00

Relational Customer Care

671 17575

 

 

 

Country Code: 47

Home/Small Business Customer Care

23162298

 

 

Switchboard

671 16800

 

 

 

 

 

Fax Switchboard

671 16865

 

 

 

Panama

E-mail: la-techsupport@dell.com

 

 

 

General Support

011-800-507-1264

 

 

 

 

Peru

E-mail: la-techsupport@dell.com

 

 

 

General Support

0800-50-669

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

Poland (Warsaw)

E-mail: pl_support_tech@dell.com

 

 

 

International Access Code:

Customer Service Phone

57 95 700

 

 

Customer Care

57 95 999

011

Country Code: 48

Sales

57 95 999

 

 

Customer Service Fax

57 95 806

 

City Code: 22

 

 

Reception Desk Fax

57 95 998

 

 

 

 

Switchboard

57 95 999

 

 

 

Portugal

Website: support.euro.dell.com

 

 

 

 

International Access Code: 00

Technical Support

707200149

Country Code: 351

Customer Care

800 300 413

 

 

 

Sales

800 300 410 or 800 300 411 or

 

800 300 412 or 21 422 07 10

 

 

 

 

 

 

Fax

21 424 01 12

 

 

 

Puerto Rico

E-mail: la-techsupport@dell.com

 

General Support

1-877-537-3355

 

 

 

 

 

Website: www.dell.com/kn

 

 

 

 

St. Kitts and Nevis

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

toll-free: 1-866-540-3355

 

 

 

 

Website: www.dell.com/lc

 

 

 

 

St. Lucia

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

1-800-882-1521

 

 

 

 

Website: www.dell.com/vc

 

St. Vincent and the

E-mail: la-techsupport@dell.com

 

Grenadines

 

 

 

 

General Support

toll-free: 1-877-441-4740

 

 

 

 

NOTE: The phone numbers in this section should be called from within

 

Singapore (Singapore)

Singapore or Malaysia only.

 

 

 

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Contents Dell OptiPlex 320 Users Guide Advanced Features LegacySelect Technology ControlManageability SecurityPassword Protection System PasswordOption Settings Assigning a System PasswordAdministrator Password Deleting or Changing an Existing System PasswordAssigning an Administrator Password System Setup Disabling a Forgotten Password and Setting a New PasswordEntering System Setup System Setup ScreensSystem Setup Options SystemPS/2 Boot Sequence UnlockedBooting to a USB Device Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots Memory KeyClearing Forgotten Passwords Jumper Setting DescriptionFloppy Drive Clearing Cmos Settings Power ManagementHyper-Threading Click Hardware and click Device ManagerSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Before You Begin Recommended ToolsTurning Off Your Computer Before Working Inside Your ComputerPage Cleaning Your Computer Computer, Keyboard, and MonitorMouse CDs and DVDsBack to Contents Connecting Multiple Monitors Connecting Two to Three Monitors Using Surround ViewChanging the Display Settings Desktop Computer About Your Desktop ComputerFront View Back-Panel Connectors Back ViewInside Your Computer System Board Components Installing an Expansion Card PCI and PCI Express CardsRemoving an Expansion Card Back to Contents Processor Removing the ProcessorInstalling the Processor Back to Contents General Installation Guidelines Connecting Drive CablesDrive Interface Connectors IDE Drive Connector Serial ATA ConnectorPower Cable Connectors Connecting and Disconnecting Drive CablesCD/DVD Drive IDE Drive AddressingInstalling a CD/DVD Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Hard Drive Removing a Hard DriveInstalling a Hard Drive Back to Contents Panel Removing the I/O PanelReplacing the I/O Panel Power Supply Replacing the Power SupplyDC Power Connectors Pin Number Signal name AWG WirePin Number Signal Name 18-AWG Wire Pin Number Signal Name 22-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Connectors DrivesKey Combinations Controls and LightsPower PhysicalEnvironmental FCC Notice U.S. Only FCC Class BFinding Information What Are You Looking For? Find It HereSupport.dell.com Dell Support Website support.dell.com Select Drivers & Downloads and click GoClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Online Services Getting HelpTechnical Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Technical Support ServiceDiagnostics Checklist Before You CallContacting Dell Antigua and Barbuda Argentina Buenos AiresAruba Australia SydneyCanada North York Ontario011 Cayman IslandsDenmark Copenhagen DominicaDominican Republic EcuadorGrenada GuatemalaGuyana Hong KongJapan Kawasaki Korea SeoulLatin America Website support.euro.dell.com LuxembourgNetherlands Antilles Netherlands AmsterdamNew Zealand Website support.ap.dell.com Nicaragua005 Slovakia PragueWebsite support.euro.dell.com South Africa Johannesburg 09/091Website support.ap.dell.com Thailand Trinidad/TobagoTurks and Caicos Islands Customer Care BracknellVirgin Islands VenezuelaGlossary Device driver See driver Docking device See APRPage Page Module bay See media bay NIC See network adapterPage Video resolution See resolution Back to Contents Memory DDR2 Memory OverviewInstalling Memory Removing MemoryBack to Contents Mini Tower Computer Abbreviations and AcronymsMini Tower Computer About Your Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Installing a Expansion Card Removing an Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents Data Cable Connectors IDE Data Cable Connector Sata Data Cable ConnectorIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Microsoft Windows XP Features Transferring Information to a New ComputerUser Accounts and Fast User Switching Setting Up a Home and Office NetworkClick Checklist for creating a network Replacing the Computer Cover Desktop Computer Reinstalling Drivers and the Operating System What Is a Driver?Reinstalling Drivers and Utilities DriversUsing Microsoft Windows XP System Restore Creating a Restore PointUsing the Optional Drivers and Utilities CD Reinstalling Microsoft Windows XP Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating StateReinstalling Windows XP Booting From the Operating System CDWindows XP Setup Next Solving Problems Battery ProblemsDrive Problems CD and DVD drive problemsKeyboard Problems Lockups and Software ProblemsHard drive problems Problems writing to a CD/DVD-RW driveOther software problems Computer does not start upComputer stops responding Program stops respondingMemory Problems Mouse ProblemsNetwork Problems Power ProblemsPrinter Problems Restoring Default SettingsSerial or Parallel Device Problems Sound and Speaker ProblemsNo sound from speakers Video and Monitor Problems No sound from headphonesIf the screen is blank Check the diagnostic lights See Diagnostic Lights If the screen is difficult to readSystem Board Removing the System BoardReplacing the System Board System Board ScrewsBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 Troubleshooting Tools and Utilities Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Power Light Problem Description Suggested ResolutionSystem Lights Option FunctionDiagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes Code CauseError Messages Click the Change or Remove Program iconOperating system not found Read fault Requested sector not found Reset failed Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesMicrosoft Windows XP Warranty
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