Dell 320 Denmark Copenhagen, Dominican Republic, Ecuador, El Salvador, Finland Helsinki, 990

Page 57

 

Technical Support for all other Dell computers

7023 0182

Denmark (Copenhagen)

 

 

Customer Care (Relational)

7023 0184

 

International Access Code: 00

Home/Small Business Customer Care

3287 5505

 

 

 

Country Code: 45

Switchboard (Relational)

3287 1200

 

 

Switchboard Fax (Relational)

3287 1201

 

 

 

 

 

Switchboard (Home/Small Business)

3287 5000

 

 

 

 

Switchboard Fax (Home/Small Business)

3287 5001

 

 

 

 

Website: www.dell.com/dm

 

 

 

 

Dominica

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

toll-free: 1-866-278-6821

 

Website: www.dell.com/do

 

 

 

 

Dominican Republic

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

1-800-156-1588

 

 

 

 

Website: www.dell.com/ec

 

 

 

 

Ecuador

E-mail: la-techsupport@dell.com

 

 

 

General Support (calling from Quito)

toll-free: 999-119-877-655-3355

 

 

 

 

 

General Support (calling from Guayaquil)

toll-free: 1800-999-119-877-655-3355

 

 

 

 

Website: www.dell.com/ec

 

El Salvador

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

800-6132

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: fi_support@dell.com

 

Finland (Helsinki)

 

 

Technical Support

0207 533 555

 

 

 

 

International Access Code:

Customer Care

0207 533 538

990

Switchboard

0207 533 533

 

 

 

 

Country Code: 358

Sales under 500 employees

0207 533 540

City Code: 9

Fax

0207 533 530

 

 

Sales over 500 employees

0207 533 533

 

 

 

 

 

Fax

0207 533 530

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Home and Small Business

 

 

 

 

 

Technical Support for XPS

0825 387 129

 

 

 

 

Technical Support for all other Dell computers

0825 387 270

 

 

 

 

Customer Care

0825 823 833

France (Paris) (Montpellier)

Switchboard

0825 004 700

 

 

Switchboard (calls from outside of France)

04 99 75 40 00

 

International Access Code: 00

 

 

Sales

0825 004 700

 

 

 

Country Code: 33

Fax

0825 004 701

 

 

City Codes: (1) (4)

Fax (calls from outside of France)

04 99 75 40 01

 

 

Corporate

 

 

 

 

 

 

 

Technical Support

0825 004 719

 

 

 

 

Customer Care

0825 338 339

 

Switchboard

01 55 94 71 00

 

 

 

 

Sales

01 55 94 71 00

 

 

 

 

Fax

01 55 94 71 01

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail: tech_support_central_europe@dell.com

 

 

 

 

Germany (Langen)

Technical Support for XPS

069 9792 7222

 

 

Technical Support for all other Dell computers

069 9792-7200

 

International Access Code: 00

 

 

Home/Small Business Customer Care

0180-5-224400

Country Code: 49

Global Segment Customer Care

069 9792-7320

 

 

City Code: 69

Preferred Accounts Customer Care

069 9792-7320

 

 

Large Accounts Customer Care

069 9792-7320

 

 

 

 

 

Public Accounts Customer Care

069 9792-7320

 

 

 

 

Switchboard

069 766-7000

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Technical Support

00800-44 14 95 18

Greece

 

 

Gold Service Technical Support

00800-44 14 00 83

 

International Access Code: 00

Switchboard

2108129810

 

 

 

Image 57
Contents Dell OptiPlex 320 Users Guide LegacySelect Technology Control Advanced FeaturesManageability SecuritySystem Password Password ProtectionOption Settings Assigning a System PasswordAdministrator Password Deleting or Changing an Existing System PasswordAssigning an Administrator Password Disabling a Forgotten Password and Setting a New Password System SetupEntering System Setup System Setup ScreensSystem System Setup OptionsPS/2 Unlocked Boot SequenceChanging Boot Sequence for the Current Boot Booting to a USB DeviceChanging Boot Sequence for Future Boots Memory KeyClearing Forgotten Passwords Jumper Setting DescriptionFloppy Drive Power Management Clearing Cmos SettingsHyper-Threading Click Hardware and click Device ManagerSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Recommended Tools Before You BeginTurning Off Your Computer Before Working Inside Your ComputerPage Computer, Keyboard, and Monitor Cleaning Your ComputerMouse CDs and DVDsBack to Contents Connecting Two to Three Monitors Using Surround View Connecting Multiple MonitorsChanging the Display Settings Desktop Computer About Your Desktop ComputerFront View Back View Back-Panel ConnectorsInside Your Computer System Board Components PCI and PCI Express Cards Installing an Expansion CardRemoving an Expansion Card Back to Contents Removing the Processor ProcessorInstalling the Processor Back to Contents Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors IDE Drive Connector Serial ATA ConnectorConnecting and Disconnecting Drive Cables Power Cable ConnectorsCD/DVD Drive IDE Drive AddressingInstalling a CD/DVD Drive Removing a Floppy Drive Floppy DriveInstalling a Floppy Drive Removing a Hard Drive Hard DriveInstalling a Hard Drive Back to Contents Panel Removing the I/O PanelReplacing the I/O Panel Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 22-AWG Wire Pin Number Signal Name 18-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Drives ConnectorsKey Combinations Controls and LightsPower PhysicalEnvironmental FCC Class B FCC Notice U.S. OnlyFinding Information What Are You Looking For? Find It HereSupport.dell.com Dell Support Website support.dell.com Select Drivers & Downloads and click GoClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Getting Help Online ServicesTechnical Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Technical Support ServiceDiagnostics Checklist Before You CallContacting Dell Argentina Buenos Aires Antigua and BarbudaAruba Australia SydneyOntario Canada North York011 Cayman IslandsDominica Denmark CopenhagenDominican Republic EcuadorGuatemala GrenadaGuyana Hong KongKorea Seoul Japan KawasakiLatin America Website support.euro.dell.com LuxembourgNetherlands Amsterdam Netherlands AntillesNew Zealand Website support.ap.dell.com NicaraguaSlovakia Prague 005Website support.euro.dell.com South Africa Johannesburg 09/091Trinidad/Tobago Website support.ap.dell.com ThailandTurks and Caicos Islands Customer Care BracknellVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Module bay See media bayPage Video resolution See resolution Back to Contents DDR2 Memory Overview MemoryRemoving Memory Installing MemoryBack to Contents Abbreviations and Acronyms Mini Tower ComputerAbout Your Mini Tower Computer Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Removing an Expansion Card Installing a Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents IDE Data Cable Connector Sata Data Cable Connector Data Cable ConnectorsIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network Replacing the Computer Cover Desktop Computer What Is a Driver? Reinstalling Drivers and the Operating SystemReinstalling Drivers and Utilities DriversUsing Microsoft Windows XP System Restore Creating a Restore PointUsing the Optional Drivers and Utilities CD Undoing the Last System Restore Reinstalling Microsoft Windows XPEnabling System Restore Restoring the Computer to an Earlier Operating StateReinstalling Windows XP Booting From the Operating System CDWindows XP Setup Next Battery Problems Solving ProblemsDrive Problems CD and DVD drive problemsLockups and Software Problems Keyboard ProblemsHard drive problems Problems writing to a CD/DVD-RW driveComputer does not start up Other software problemsComputer stops responding Program stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsRestoring Default Settings Printer ProblemsSerial or Parallel Device Problems Sound and Speaker ProblemsNo sound from speakers Video and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Check the diagnostic lights See Diagnostic LightsRemoving the System Board System BoardReplacing the System Board System Board ScrewsBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 Dell Diagnostics Troubleshooting Tools and UtilitiesWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesClick the Change or Remove Program icon Error MessagesOperating system not found Read fault Requested sector not found Reset failed Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesMicrosoft Windows XP Warranty
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