Dell 320 manual Beep Codes, Code Cause

Page 135

 

Memory modules are detected, but a

Ensure that no special memory module/memory connector placement requirements

 

memory configuration or compatibility error

exist (see Memory).

 

exists.

Verify that the memory modules that you are installing are compatible with your

 

 

computer (see Memory).

 

 

If the problem persists, (see Contacting Dell).

 

 

 

 

A failure has occurred.

Ensure that the cables are properly connected to the system board from the hard

 

 

drive, CD drive, and DVD drive.

 

This pattern also displays when you enter

Check the computer message that appears on your monitor screen.

 

If the problem persists, (see Contacting Dell).

 

system setup and may not indicate a

 

 

 

problem (see System Setup).

 

 

 

 

 

After POST is complete, all four diagnostic

None.

 

lights turn green briefly before turning off

 

 

to indicate normal operating condition.

 

 

 

 

 

 

 

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

1.Write down the beep code on the Diagnostics Checklist.

2.Run the Dell Diagnostics to identify a more serious cause (see Dell Diagnostics).

3.Contact Dell for technical assistance (see Contacting Dell).

Code

Cause

 

 

 

 

1-1-2

Microprocessor register failure

 

 

 

 

1-1-3

NVRAM read/write failure

 

 

 

 

1-1-4

ROM BIOS checksum failure

 

1-2-1

Programmable interval timer failure

 

 

 

 

1-2-2

DMA initialization failure

 

 

 

 

1-2-3

DMA page register read/write failure

 

 

 

 

1-3

Video Memory test failure

 

 

 

 

1-3-1 through 2-4-4

Memory not being properly identified or used

 

 

 

 

3-1-1

Slave DMA register failure

 

 

 

 

3-1-2

Master DMA register failure

 

 

 

 

3-1-3

Master interrupt mask register failure

 

3-1-4

Slave interrupt mask register failure

 

 

 

 

3-2-2

Interrupt vector loading failure

 

 

 

 

3-2-4

Keyboard Controller test failure

 

 

 

 

3-3-1

NVRAM power loss

 

 

 

 

3-3-2

Invalid NVRAM configuration

 

 

 

 

3-3-4

Video Memory test failure

 

 

 

 

3-4-1

Screen initialization failure

 

 

 

 

3-4-2

Screen retrace failure

 

3-4-3

Search for video ROM failure

 

 

 

 

4-2-1

No timer tick

 

 

 

 

4-2-2

Shutdown failure

 

 

 

 

4-2-3

Gate A20 failure

 

 

 

 

4-2-4

Unexpected interrupt in protected mode

 

 

 

 

4-3-1

Memory failure above address 0FFFFh

 

 

 

 

4-3-3

Timer-chip counter 2 failure

 

 

 

 

4-3-4

Time-of-day clock stopped

 

4-4-1

Serial or parallel port test failure

 

 

 

 

4-4-2

Failure to decompress code to shadowed memory

 

 

 

 

4-4-3

Math-coprocessor test failure

 

 

 

 

4-4-4

Cache test failure

 

 

 

 

 

 

 

Image 135
Contents Dell OptiPlex 320 Users Guide Security Advanced FeaturesLegacySelect Technology Control ManageabilityAssigning a System Password Password ProtectionSystem Password Option SettingsAdministrator Password Deleting or Changing an Existing System PasswordAssigning an Administrator Password System Setup Screens System SetupDisabling a Forgotten Password and Setting a New Password Entering System SetupSystem System Setup OptionsPS/2 Unlocked Boot SequenceMemory Key Booting to a USB DeviceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsClearing Forgotten Passwords Jumper Setting DescriptionFloppy Drive Click Hardware and click Device Manager Clearing Cmos SettingsPower Management Hyper-ThreadingSleep Mode Wake-Up Methods Windows XP Battery Back to Contents Before Working Inside Your Computer Before You BeginRecommended Tools Turning Off Your ComputerPage CDs and DVDs Cleaning Your ComputerComputer, Keyboard, and Monitor MouseBack to Contents Connecting Two to Three Monitors Using Surround View Connecting Multiple MonitorsChanging the Display Settings Desktop Computer About Your Desktop ComputerFront View Back View Back-Panel ConnectorsInside Your Computer System Board Components PCI and PCI Express Cards Installing an Expansion CardRemoving an Expansion Card Back to Contents Removing the Processor ProcessorInstalling the Processor Back to Contents IDE Drive Connector Serial ATA Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsIDE Drive Addressing Power Cable ConnectorsConnecting and Disconnecting Drive Cables CD/DVD DriveInstalling a CD/DVD Drive Removing a Floppy Drive Floppy DriveInstalling a Floppy Drive Removing a Hard Drive Hard DriveInstalling a Hard Drive Back to Contents Panel Removing the I/O PanelReplacing the I/O Panel Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 22-AWG Wire Pin Number Signal Name 18-AWG WireBack to Contents Removing the Computer Cover Desktop Computer Specifications Controls and Lights ConnectorsDrives Key CombinationsPower PhysicalEnvironmental FCC Class B FCC Notice U.S. OnlyFinding Information What Are You Looking For? Find It HereSupport.dell.com Dell Support Website support.dell.com Select Drivers & Downloads and click GoClick Start→ Help and Support See Drivers and Utilities CD also known as ResourceCD Ftp.dell.com Online ServicesGetting Help Technical AssistanceTechnical Support Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceDiagnostics Checklist Before You CallContacting Dell Australia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaCayman Islands Canada North YorkOntario 011Ecuador Denmark CopenhagenDominica Dominican RepublicHong Kong GrenadaGuatemala GuyanaWebsite support.euro.dell.com Luxembourg Japan KawasakiKorea Seoul Latin AmericaNicaragua Netherlands AntillesNetherlands Amsterdam New Zealand Website support.ap.dell.com09/091 005Slovakia Prague Website support.euro.dell.com South Africa JohannesburgCustomer Care Bracknell Website support.ap.dell.com ThailandTrinidad/Tobago Turks and Caicos IslandsVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Module bay See media bayPage Video resolution See resolution Back to Contents DDR2 Memory Overview MemoryRemoving Memory Installing MemoryBack to Contents Abbreviations and Acronyms Mini Tower ComputerAbout Your Mini Tower Computer Mini Tower ComputerBack View Inside Your Computer System Board Components Back to Contents Installing a Expansion Card Removing an Expansion Card Installing a Expansion CardPage Removing an Expansion Card Back to Contents Processor Installing the Processor Page Back to Contents IDE Data Cable Connector Sata Data Cable Connector Data Cable ConnectorsIDE Drive Power Connector Sata Power Connector Hard Drive Hard drive Release tabs Adding a Second Hard Drive Page Drive-Panel Inserts Removing the Floppy Drive Installing the Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Back to Contents Panel Power Supply Pspwrgood DC Power Connectors P3 and P5 DC Power Connectors P8 and P9 Removing the Computer Cover Mini Tower Computer Specifications Cards Full-height cards supported Power Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network Replacing the Computer Cover Desktop Computer Drivers Reinstalling Drivers and the Operating SystemWhat Is a Driver? Reinstalling Drivers and UtilitiesUsing Microsoft Windows XP System Restore Creating a Restore PointUsing the Optional Drivers and Utilities CD Restoring the Computer to an Earlier Operating State Reinstalling Microsoft Windows XPUndoing the Last System Restore Enabling System RestoreReinstalling Windows XP Booting From the Operating System CDWindows XP Setup Next CD and DVD drive problems Solving ProblemsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive Keyboard ProblemsLockups and Software Problems Hard drive problemsProgram stops responding Other software problemsComputer does not start up Computer stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsRestoring Default Settings Printer ProblemsSerial or Parallel Device Problems Sound and Speaker ProblemsNo sound from speakers Video and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Check the diagnostic lights See Diagnostic LightsSystem Board Screws System BoardRemoving the System Board Replacing the System BoardBack to Contents Models Dcsm and Dcne September 2006 P/N JK524 Rev. A01 Starting the Dell Diagnostics From Your Hard Drive Troubleshooting Tools and UtilitiesDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuPower Light Problem Description Suggested Resolution System LightsLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesClick the Change or Remove Program icon Error MessagesOperating system not found Read fault Requested sector not found Reset failed Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesMicrosoft Windows XP Warranty
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