Panasonic WJ-GXE500E manual About the displayed system log, Category Indication Description

Page 58

About the displayed system log

Refer to page 21 for how to check the system log.

Error indications relating to SMTP

Category	Indication	Description
POP3 server error	Authentication error.	• Entered user name or password may be
		incorrect. Check if the mail settings are
		configured correctly.

Failed to find the POP3 server.

•The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.

•The POP3 server may be down. Ask the network administrator.

SMTP server error	Authentication error.	• Entered user name or password may be
		incorrect. Check if the mail settings are
		configured correctly.

Failed to resolve the mail server address from DNS.

•The designated IP address of the DNS may be incorrect. Check if the DNS set- tings are configured correctly.

•The DNS server may be down. Ask the network administrator.

Failed to find the SMTP server.

•The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.

•The SMTP server may be down. Ask the network administrator.

Internal error	Undefined error.	• An error occurred in the mail function.
		Check if the mail settings are configured
		correctly.

Error indications relating to FTP

Category	Indication	Description

FTP server error	Failed to resolve the FTP server address	• The FTP server may be down. Ask the
	from DNS.	network administrator.

	Failed to find the FTP server.	• The IP address of the server may be
		incorrect. Check if the IP address of the
		server is configured correctly.

Connection error	File transfer error.	• The FTP server settings may be incor-
	File transfer error.	rect. Check if the FTP settings are config-


	Passive mode error.	ured correctly.
		• The settings relating to the indicated item
	Log out failed.	• The settings relating to the indicated item
	Log out failed.	may be incorrect. Check if the FTP set-
		tings are configured correctly.
	Failed to change the directory.	tings are configured correctly.
	Failed to change the directory.

	User name or password isn't correct.

Internal error	Undefined error.	• An error occurred in the FTP function.
		Check if the FTP settings are configured
		correctly.

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Contents Operating Instructions Network Video EncoderContents Trademarks and registered trademarks PrefaceAbbreviations Viewer software About the network securityMonitor images from a single camera Example of IPv6 accessMonitor images on a PC StepWhen Ch1-3 is selected for Ch selection When Ch1-2 is selected for Ch selectionWhen Ch1-4 is selected for Ch selection About the Live Rec. on SD button *2 2Auto mode *2AUX buttons *2 Log button *16Unit title 5Preset *24Brightness buttons *2 7Camera title@3SD recording status indicator @4Main areaMonitor images from multiple cameras Record images on the SD memory card manually Save images on the SD memory card Action at an alarm occurrenceTransmit an image onto a server automatically Notify of alarm occurrences by e-mail Transmit images onto an FTP server Page Top button Display the log listNumber of the listed logs Prev. page buttonTime & date Next page buttonLast button EventREW button Number of imagesCh No REV Play buttonPause button FF buttonPREV. Image button Stop buttonCheck the system log System log Maintenance of the unit MaintenanceError description NextUpgrade the firmware Upgrade Reset to the default and load the default Html files Reset the settings/Reboot the unit Default resetLoad the default Html files setup menu Camera restartViewing Help Displaying the Help screenDisplay the setup menu from a PC How to display the setup menuHow to operate the setup menu 5Setup About the setup menu windowSetup button 4Status display areaSetup menu and its items Menu Tab Outline ReferenceFTP Basic Setup items Setting values Underlined defaultBasic tab SD memory card tab QVGA/VGAPage Log tab Image/Audio JPEG/H.264 tabSetup items Setting values Underlined default Setup items Setting values Underlined default JPEG/MPEG-4 tab MPEG-4Setup items Setting values Underlined default Setup items Setting values Underlined default Setup items Image/Position tabAudio tab About the operation panelCoaxial/RS-485 tab Page Multi-screen setup tab Multi-screenAlarm Alarm tabVMD area tab Click the Set button → The edited settings will be applied Notification tab XML notification tab Advanced func.Face detection tab User auth. tab User mng.Host auth. tab System tab Mail tab ServerFTP tab NTP tab Network Network tabDdns tab WANSnmp tab FTP img. trans. tabSchedule Schedule tabAbout the displayed system log Category Indication DescriptionError indications relating to Ddns Troubleshooting Symptom Cause/solutionSymptom Symptom Installation Guide Symptom Cause/solution Reference Pages Information Bar Cause/solution Image capture size VGA AppendixImage capture size Qvga SD memory card is enough, the older images will be Log tab SD memory card tab Logs and associated images SD memory Save trigger Overwrite Save logs CardFTP error Images Directory structure of drive B FTPPanasonic Canada Inc