Panasonic WJ-GXE500E manual Symptom

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Symptom

Images are not displayed or not refreshed smoothly.

SDHC/SD memory card error indicator does not light.

H.264 (or MPEG-4) images are not displayed.

Cause/solution

•Delete temporary internet files as follows.

(1)Select "Internet Options…" under "Tools" on the menu bar of Internet Explorer. The "Internet Options" window will be displayed.

(2)Click the [Delete Files…] button in the "Temporary Internet files" section on the [General] tab.

•The firewall function of the anti-virus software may be filtering the port of the unit.

Exclude the port number of the unit from the list of the port numbers to be filtered by the anti-virus software.

•Is "Off" selected for "SD memory card error LED" on the "Basic" page?

Select "On" for "SD memory card error LED".

•When "Network Camera View 4" is deleted from a PC on which both the viewer software "Network Camera View 3" and "Network Camera View 4" are installed, H.264 (or MPEG-4) images may not be displayed.

In this case, delete "Network Camera View 3" from the PC and then install "Network Camera View 4".

Reference

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Contents Operating Instructions Network Video EncoderContents Trademarks and registered trademarks PrefaceAbbreviations Viewer software About the network securityExample of IPv6 access Monitor images on a PCMonitor images from a single camera StepWhen Ch1-3 is selected for Ch selection When Ch1-2 is selected for Ch selectionWhen Ch1-4 is selected for Ch selection About the Live 2Auto mode *2 AUX buttons *2Rec. on SD button *2 Log button *15Preset *2 4Brightness buttons *26Unit title 7Camera title@3SD recording status indicator @4Main areaMonitor images from multiple cameras Record images on the SD memory card manually Save images on the SD memory card Action at an alarm occurrenceTransmit an image onto a server automatically Notify of alarm occurrences by e-mail Transmit images onto an FTP server Page Display the log list Number of the listed logsTop button Prev. page buttonNext page button Last buttonTime & date EventNumber of images Ch NoREW button REV Play buttonFF button PREV. Image buttonPause button Stop buttonMaintenance of the unit Maintenance Error descriptionCheck the system log System log NextUpgrade the firmware Upgrade Reset the settings/Reboot the unit Default reset Load the default Html files setup menuReset to the default and load the default Html files Camera restartViewing Help Displaying the Help screenDisplay the setup menu from a PC How to display the setup menuHow to operate the setup menu About the setup menu window Setup button5Setup 4Status display areaSetup menu and its items Menu Tab Outline ReferenceFTP Basic Setup items Setting values Underlined defaultBasic tab SD memory card tab QVGA/VGAPage Log tab Image/Audio JPEG/H.264 tabSetup items Setting values Underlined default Setup items Setting values Underlined default JPEG/MPEG-4 tab MPEG-4Setup items Setting values Underlined default Setup items Setting values Underlined default Setup items Image/Position tabAudio tab About the operation panelCoaxial/RS-485 tab Page Multi-screen setup tab Multi-screenAlarm Alarm tabVMD area tab Click the Set button → The edited settings will be applied Notification tab XML notification tab Advanced func.Face detection tab User auth. tab User mng.Host auth. tab System tab Mail tab ServerFTP tab NTP tab Network Network tabDdns tab WANSnmp tab FTP img. trans. tabSchedule Schedule tabAbout the displayed system log Category Indication DescriptionError indications relating to Ddns Troubleshooting Symptom Cause/solutionSymptom Symptom Installation Guide Symptom Cause/solution Reference Pages Information Bar Cause/solution Image capture size VGA AppendixImage capture size Qvga SD memory card is enough, the older images will be Log tab SD memory card tab Logs and associated images SD memory Save trigger Overwrite Save logs CardFTP error Images Directory structure of drive B FTPPanasonic Canada Inc