Panasonic KX-FPG381 operating instructions Cordless handset

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10. Help

password for mailbox 2: feature #51 on page 71, or page 76,

password for mailbox 3: feature #52 on

page 71, or page 76.

LYou entered a one-digit number for the password of mailbox 2 or 3. Enter 2-digit number (00–99) (feature #51 on page 71, feature #52 on page 71, or page 76).

The ink film runs out quickly.

LThe help printing function, copy function, and reports also use ink film.

The unit beeps.

LRecording paper or ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.

Whenever I try to retrieve my voice mail messages, I am interrupted by the fax tone.

LYou are probably entering *#9. This is the default setting for the fax activation code. If you use a voice mail service, turn the fax activation feature OFF or reprogram the activation code (feature #41 on page 71).

The speakerphone is not working.

LUse the speakerphone in a quiet room.

LIf you have difficulty hearing the other party, adjust the volume.

I cannot page the handset or base unit.

LThe called handset is too far from the base unit.

LThe called unit is in use. Try again later. L If more than one other user is using the

handsets and base unit, you may not be able to page. Try again later.

While having an intercom call, tones are heard.

LSomeone is calling you from outside. Press {TALK}, {SP-PHONE}or {DIGITAL SP-PHONE}to answer the outside call.

The unit does not display the caller’s name and/or telephone number.

LYou need to subscribe to a Caller ID service. L Other telephone equipment may be

interfering with your phone. Disconnect it and try again.

L Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.

L Telephone line noise may be affecting the Caller ID information.

LThe caller requested not to send his/her information (page 40).

LIf a call is being transferred to you, the caller information will not be displayed.

The display exits the Caller ID List while viewing caller information.

LDo not pause for over 1 minute on the handset or 20 seconds on the base unit while searching.

10.3.3 Cordless handset

The handset does not work.

LMake sure that the battery is installed correctly (page 16).

LCharge the battery fully (page 20).

LClean the charge contacts and charge again (page 20).

LUnplug the AC adaptor to reset. Plug in, and

try again.

LThe handset has not been registered to the base unit. Register the handset (page 32,

77).

LRe-install the battery (page 16) and charge it fully.

The handset does not ring.

LThe ringer volume is set to OFF. Adjust it

(page 27, 49).

LIf more than one other user is using the handsets and base unit, the handset/base unit may not ring. Those users will hear incoming call tones (feature #73 on page 72, or page 74). “INCOMING CALL” will be displayed on the base unit.

The display shows “No link to base.

Walk closer to base and try again.” and an alarm tone sounds.

LThe handset is too far from the base unit. Move closer and try again.

LPlug in the AC adaptor.

LRaise the base unit antennas.

Static, sound cuts in/out, fades. Interference from other electrical units.

LUse the handset and the base unit away from other electrical appliances.

LMove closer to the base unit.

LPress {<} on the handset to turn ON the

reception booster feature (page 34).

LRaise the base unit antennas.

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For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions How to use the operating instructions OpenButtons Location of controlsButtons Listed in alphabetical order Navigator, LOUD/SEARCH FEnergy Star Thank you for purchasing a Panasonic fax machineFor your future reference TrademarksImportant safety instructions Never install telephone wiring during a lightning stormBattery Operating distance and noise Battery chargeFor best performance Machine Directory101 102Power cord Included accessoriesPart number*1 Quantity Specifications Quick start sheetBase unit Accessory informationOverview To place an order online for customers in the U.S.A. onlyHandset Description of base unit buttonsDescription of handset buttons Description of base unit display Description of handset displayIntroduction and Installation Open the front cover 1 by pulling up the center part Installing the ink filmInk film Replacing the ink film Turn TightTo use A4 size paper Paper trayRecording paper Belt clip Battery installationBattery replacement To attach the belt clip To remove the belt clip To switch to the speakerphone while using the headsetHeadset optional To connect an optional headset to the handsetCharger unit Using surge protectorsConnections To a single telephone line jackWall mounting the charger 45 cm 31/32 For Fax Advantage assistance, callHandset display Battery strength Battery chargeBattery strength Battery lifePress SET Selecting the way to use your fax machineStop Menu Case 1 TAM/FAX How to setupHow to receive calls Your situationSET Case 3 TEL only Preparation How to receive faxes Case 4 FAX onlyHandset receiver volume Adjusting handset volumeRinger volume Speaker volumeAnswering machine volume Adjusting base unit volumeFax voice guidance volume Date and time Using the handsetUsing the base unit SaveExample 1015 PM 12 hour clock entry For Caller ID service usersYour logo To correct a mistakeDelete button To select characters using a or BButtons Characters O M N O Display order of characters To enter your logo Example BillExample +234 Your fax numberRegistration of additional handsets Enter the correct numberBase unit Press Mute Handset Being used. Registration must be completed within 1 minuteHandset display shows the instructions as follows Press the right soft key OKMaking phone calls SP-PHONE HOLD/CLEAR PAUSE/REDIALDigital SP-PHONE Mute REDIAL/PAUSE Answering phone callsHOLD/CLEAR OFF SP-PHONEHOLD/CLEAR CONF/FUNCTION Setting is OFF. To activate this feature, seePress Digital SP-PHONEand talk into the microphone To select characters with the dialing button ButtonsMaking a phone call using the navigator directory ClearErasing a stored item To cancel erasing, press Press HOLD/CLEAR again Press OFFEditing a stored item To search for a name by initialFrom the base unit to a handset Copying the directoryFrom a handset to the base unit or another handset Caller ID service How Caller ID is displayedMake sure the handset is not being used What , means Viewing and calling back using caller informationDial Edit If the same person calls more than onceFAX/START Digital SP-PHONE Erasing caller information Caller ID number auto edit featureUsing the handset Make sure the handset is not being used Erasing all caller informationErasing specific caller information Storing caller information into the navigator directoryInto the handset Into the base unitAnswering intercom calls IntercomMaking intercom calls To transfer a call from the base unit Transferring a callTo transfer a call from the handset INTERCOM/TRANSFERCall share To join a conversation Call share featureConference LOCATOR/INTERCOMTurning on the room monitor feature Base unit Room monitor featureTurning on the room monitor feature Handset Monitoring a roomTo call another handset To turn the 2-way radio mode onTo turn the mode OFF To answer a callSending a fax manually FAX/START Digital SP-PHONE SET REDIAL/PAUSESending a fax using the navigator directory Documents you can sendAdding a new item into the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Erasing a stored item from the broadcast memoryReceiving a fax manually Auto Answer OFF Activating TEL modeTo cancel broadcast transmission To send the same document to a one-time group of itemsActivating TAM/FAX mode Receiving a fax automatically AutoChanging the ring setting in TAM/FAX mode Activating FAX only modeHow to receive calls Receiving a voice message and fax document in one callActivating the Distinctive Ring feature Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Ring pattern SettingsProgramming the ring pattern assigned for fax Other triple ring short-short Long ringsMore copying features Making a copy92% Setting Recording Original Paper size Document Size 100%Default 86%To use a mailbox Mailbox featuresWhen a caller calls Caller’s recording timePre-recorded greeting message Recording your greeting messageErasing your recorded greeting message Greeting Stop EraseTo play back messages Leaving a message for others or yourselfListening to recorded messages Transfer Stop Erase Mailbox Digital SP-PHONEErasing recorded messages Transferring a call to a mailboxDial Playedit Remote operation with the handsetListening to recorded messages SP-PHONE OFFRemote operation using the direct commands Operating from a remote location Summary of remote operationInterrupting remote operation Turning on the Auto Answer modeRemote operations following voice menu Slow talk message playback During playbackProgramming advanced features Basic featuresProgramming basic features Base unit programmingAdvanced features Code #34 Setting the quick scan Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #25 Sending a fax at a specific timeCode #47 Setting the fax voice guidance Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #51 Setting the mailbox 2 passwordCode #72 Setting flash time Code #62 Setting line modeCode #67 Setting the incoming message monitor Code #73 Setting incoming call toneProgrammable functions Handset programmingFunction menu table Main menu Sub-menuSetting auto talk feature Setting ringer tone for external callsSetting incoming call tone Setting dialing modeSetting line mode Pulse For rotary pulse dial serviceSetting the flash time Scroll to Initial setting by pressing v or e, and pressPress the right soft key Save Press OFF Setting the mailbox 2 or 3 passwordSetting the room monitor feature Make sure the handset and the base unit are not being used Canceling the handset registrationRe-registering the handset HOLD/CLEAR, and enterExample Extension number Error messages Reports Error messages DisplayFilm is empty. Replace the film with a new One Remaining film is low. Prepare a new filmRecording paper jam occurred. Clear the jammed paper Unit is too hot. Let the unit cool downRegistered to the base unit, see SP-PHONEor Digital SP-PHONEGeneral When a function does not work, check hereInitial settings Cordless handset Cannot redial by pressing PAUSE/REDIAL Handset stops working while being usedCannot store an item in the navigator directory Cannot receive documents by pressing *#9 on the handsetFax sending Fax receivingCopying Answering machineRecording paper jams If a power failure occursWhen the recording paper has jammed in the unit Display will show the followingWhen the recording paper was not fed into the unit properly Document feeder cleaning Document jams sendingThermal head cleaning Do not use paper products, such as paper towels or tissuesHelp Reference lists and reports Base unit only Technical data about this product Security codes Paper specificationsFrequency 225/32 Approx g 0.21 lb 5C 40C 41F 104FDimentions Standby Approx .8 W Maximum Approx .0 WFCC and Other Information FCC RF Exposure Warning Thermal Transfer Facsimile Limited WarrantyFAX categories Parts Labor Laser Facsimile100 Customer Services directory Index #77 Auto Answer103 No Extra Cost Panasonic FAX Advantage Program