Panasonic KX-FPG381 operating instructions Copying, Answering machine

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10. Help

LThe unit is not in TAM/FAX or FAX ONLY mode. Select the desired mode using feature #77 (page 73) and press {AUTO ANSWER} repeatedly until TAM/FAX or FAX ONLY mode is displayed.

I cannot select the desired receiving mode.

LIf you want to set TAM/FAX or FAX ONLY mode:

select the desired mode using feature #77 (page 73), and

press {AUTO ANSWER} repeatedly until the desired mode is displayed.

LIf you want to set TEL mode:

press {AUTO ANSWER} repeatedly until TEL mode is displayed.

10.3.6 Copying

The unit will not make a copy.

LThe film is empty. Replace the film with a new one (page 14).

LYou cannot make a copy during

programming.

LYou cannot make a copy during a telephone conversation.

A black line, white line or smudge appears on the copied document.

LThe glass or rollers are dirty. Clean them (page 90).

The copied image is distorted.

LThe thermal head is dirty. Clean it (page 91).

The printing quality is poor. Please do not reuse the ink film!

Please use genuine Panasonic replacement film. Refer to page 9 for further details.

OriginalCopy

A B C

LSome paper has instructions recommending which side to print on. Try turning the

recording paper over.

LYou may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.

10.3.7 Answering machine

I cannot listen to messages from a remote location.

LPress the remote operation ID (code) correctly and firmly (feature #11 on page 69,

or page 76).

L If the unit announces “Enter Mailbox password.”, mailbox 2 or 3 has a password. Enter the password (feature #51 on page 71, feature #52 on page 71, or page 76).

LThe unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 67).

Messages in the mailbox do not play back.

LThe mailbox password is wrong. Enter the correct password.

For mailbox 2, see feature #51 on page 71, or page 76.

For mailbox 3, see feature #52 on page 71, or page 76.

The other party complains that they cannot leave a voice message.

LThe recording time is set to “GREETING

ONLY”. Select “1 MIN”, “2 MIN” or “3 MIN” (feature #10 on page 69, or page 75).

L The memory is full. Erase unnecessary messages (page 63, 65, 67).

I cannot operate the answering machine with the handset.

LSomeone is operating the answering machine.

LYou are too far from the base unit. Move closer to the base unit.

During message playback, incoming call tones are heard.

LTo answer the call, if you are using the base unit, press {DIGITAL SP-PHONE}. If you are using the handset, press {TALK} or {SP- PHONE}. For playback, start again from the beginning after hanging up.

I cannot erase messages in a mailbox.

LWhile another user is accessing the mailbox or a caller is leaving a message in the mailbox, you cannot erase messages in the same mailbox.

Caller ID information does not display during message playback (page 65).

LThe caller information will not be displayed

if a message is recorded by using {MEMO} (page 62),

For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions Open How to use the operating instructionsButtons Listed in alphabetical order Location of controlsButtons Navigator, LOUD/SEARCH FFor your future reference Thank you for purchasing a Panasonic fax machineEnergy Star TrademarksNever install telephone wiring during a lightning storm Important safety instructionsBattery Operating distance and noise Battery chargeFor best performance Directory Machine102 101Part number*1 Quantity Specifications Included accessoriesPower cord Quick start sheetOverview Accessory informationBase unit To place an order online for customers in the U.S.A. onlyHandset Description of base unit buttonsDescription of handset buttons Description of handset display Description of base unit displayIntroduction and Installation Open the front cover 1 by pulling up the center part Installing the ink filmInk film Turn Tight Replacing the ink filmTo use A4 size paper Paper trayRecording paper Belt clip Battery installationBattery replacement Headset optional To switch to the speakerphone while using the headsetTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetConnections Using surge protectorsCharger unit To a single telephone line jack45 cm 31/32 For Fax Advantage assistance, call Wall mounting the chargerBattery strength Battery chargeHandset display Battery strength Battery lifePress SET Selecting the way to use your fax machineStop Menu How to receive calls How to setupCase 1 TAM/FAX Your situationSET Case 3 TEL only Preparation Case 4 FAX only How to receive faxesRinger volume Adjusting handset volumeHandset receiver volume Speaker volumeAnswering machine volume Adjusting base unit volumeFax voice guidance volume Using the base unit Using the handsetDate and time SaveYour logo For Caller ID service usersExample 1015 PM 12 hour clock entry To correct a mistakeButtons Characters O M N O Display order of characters To select characters using a or BDelete button To enter your logo Example BillRegistration of additional handsets Your fax numberExample +234 Enter the correct numberHandset display shows the instructions as follows Being used. Registration must be completed within 1 minuteBase unit Press Mute Handset Press the right soft key OKSP-PHONE HOLD/CLEAR PAUSE/REDIAL Making phone callsHOLD/CLEAR Answering phone callsDigital SP-PHONE Mute REDIAL/PAUSE OFF SP-PHONEPress Digital SP-PHONEand talk into the microphone Setting is OFF. To activate this feature, seeHOLD/CLEAR CONF/FUNCTION To select characters with the dialing button ButtonsClear Making a phone call using the navigator directoryEditing a stored item To cancel erasing, press Press HOLD/CLEAR again Press OFFErasing a stored item To search for a name by initialFrom the base unit to a handset Copying the directoryFrom a handset to the base unit or another handset How Caller ID is displayed Caller ID serviceDial Edit Viewing and calling back using caller informationMake sure the handset is not being used What , means If the same person calls more than onceFAX/START Digital SP-PHONE Using the handset Make sure the handset is not being used Caller ID number auto edit featureErasing caller information Erasing all caller informationInto the handset Storing caller information into the navigator directoryErasing specific caller information Into the base unitAnswering intercom calls IntercomMaking intercom calls To transfer a call from the handset Transferring a callTo transfer a call from the base unit INTERCOM/TRANSFERConference To join a conversation Call share featureCall share LOCATOR/INTERCOMTurning on the room monitor feature Handset Room monitor featureTurning on the room monitor feature Base unit Monitoring a roomTo turn the mode OFF To turn the 2-way radio mode onTo call another handset To answer a callFAX/START Digital SP-PHONE SET REDIAL/PAUSE Sending a fax manuallyDocuments you can send Sending a fax using the navigator directoryProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryTo cancel broadcast transmission Activating TEL modeReceiving a fax manually Auto Answer OFF To send the same document to a one-time group of itemsReceiving a fax automatically Auto Activating TAM/FAX modeHow to receive calls Activating FAX only modeChanging the ring setting in TAM/FAX mode Receiving a voice message and fax document in one callUsing two or more phone numbers on a single telephone line Distinctive Ring service from your phone companyActivating the Distinctive Ring feature Ring pattern SettingsOther triple ring short-short Long rings Programming the ring pattern assigned for faxMaking a copy More copying featuresDefault Setting Recording Original Paper size Document Size 100%92% 86%When a caller calls Mailbox featuresTo use a mailbox Caller’s recording timeErasing your recorded greeting message Recording your greeting messagePre-recorded greeting message Greeting Stop EraseListening to recorded messages Leaving a message for others or yourselfTo play back messages Transfer Stop Erase Mailbox Digital SP-PHONETransferring a call to a mailbox Erasing recorded messagesListening to recorded messages Remote operation with the handsetDial Playedit SP-PHONE OFFRemote operation using the direct commands Summary of remote operation Operating from a remote locationRemote operations following voice menu Turning on the Auto Answer modeInterrupting remote operation Slow talk message playback During playbackProgramming basic features Basic featuresProgramming advanced features Base unit programmingAdvanced features Code #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #34 Setting the quick scan Code #25 Sending a fax at a specific timeCode #46 Setting friendly reception Code #44 Setting the memory reception alertCode #47 Setting the fax voice guidance Code #51 Setting the mailbox 2 passwordCode #67 Setting the incoming message monitor Code #62 Setting line modeCode #72 Setting flash time Code #73 Setting incoming call toneFunction menu table Handset programmingProgrammable functions Main menu Sub-menuSetting incoming call tone Setting ringer tone for external callsSetting auto talk feature Setting dialing modeSetting the flash time Pulse For rotary pulse dial serviceSetting line mode Scroll to Initial setting by pressing v or e, and pressPress the right soft key Save Press OFF Setting the mailbox 2 or 3 passwordSetting the room monitor feature Re-registering the handset Canceling the handset registrationMake sure the handset and the base unit are not being used HOLD/CLEAR, and enterExample Extension number Error messages Display Error messages ReportsRemaining film is low. Prepare a new film Film is empty. Replace the film with a new OneUnit is too hot. Let the unit cool down Recording paper jam occurred. Clear the jammed paperSP-PHONEor Digital SP-PHONE Registered to the base unit, seeGeneral When a function does not work, check hereInitial settings Cordless handset Cannot store an item in the navigator directory Handset stops working while being usedCannot redial by pressing PAUSE/REDIAL Cannot receive documents by pressing *#9 on the handsetFax receiving Fax sendingAnswering machine CopyingWhen the recording paper has jammed in the unit If a power failure occursRecording paper jams Display will show the followingWhen the recording paper was not fed into the unit properly Document jams sending Document feeder cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaningHelp Reference lists and reports Base unit only Technical data about this product Security codes Paper specificationsFrequency Dimentions 5C 40C 41F 104F225/32 Approx g 0.21 lb Standby Approx .8 W Maximum Approx .0 WFCC and Other Information FCC RF Exposure Warning FAX categories Parts Labor Limited WarrantyThermal Transfer Facsimile Laser Facsimile100 Customer Services directory #77 Auto Answer Index103 Panasonic FAX Advantage Program No Extra Cost