Panasonic KX-FPG381 Handset stops working while being used, Handset display is blank

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10. Help

The handset stops working while being used.

LPlace the handset on the charger, and disconnect the power cord to reset the unit. Connect the power cord, and try again.

I cannot store an item in the navigator directory.

LYou cannot store an item in the directory while the handset is in the talk, speakerphone, intercom or room monitor mode, 2-way radio mode or in the remote operation mode.

LDo not pause for over 1 minute while storing.

While storing an item in the navigator directory, the handset starts to ring.

LTo answer a call, press {TALK} or {SP- PHONE}. Storing will be canceled. Store the name and number again.

Icannot redial by pressing {PAUSE/REDIAL}.

L If the last number dialed was more than 32 digits long, the number will not be redialed correctly.

“Recharge battery” is displayed, 0688754 flashes or the handset beeps intermittently.

LCharge the battery fully (page 20).

“Charge for 15HRS” and 68885 are displayed and the handset does not work.

LThe battery has been discharged. Charge the battery fully (page 20).

I charged the battery fully, but “Recharge battery” is still displayed and/or 0688754 continues to flash, or “Charge for 15HRS” and 68885 are displayed.

LClean the charge contacts and charge again (page 20).

LIt is time to replace the battery (page 16).

I cannot receive documents by pressing {*}{#}{9} on the handset.

LYou must set the remote fax activation to ON (feature #41 on page 71) beforehand.

LPress {*}{#}{9} firmly.

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper or clear the jammed paper.

The handset display is blank.

LCharge the battery fully (page 20).

I cannot make a call with the handset.

LYou cannot make a call when the handset is

in the remote operation mode. Exit the mode by pressing {OFF} (page 64).

LIf the 2-way radio mode is ON, turn it OFF (page 49).

I cannot make a call even if the line is free.

LIf more than one other user is using the handsets and base unit, you may not be able to make a call. Try again later.

I cannot have a conversation or listen to messages using the headset.

LMake sure that an optional headset is

connected properly (page 17).

LIf “SP-phone” or “SP” is displayed on the handset, press {TALK} to switch to the headset.

I cannot program items.

LProgramming is not possible while the handset is being used.

LDo not pause for over 1 minute while

programming.

LMove closer to the base unit.

L{v}, {e}, {<} or {>} may have been

pressed when you picked up the handset. Press {OFF} and try again.

LIf more than three other users are using the

handsets, you may not be able to program. Try again later.

LIf the 2-way radio mode is ON, turn it OFF (page 49).

I cannot register a handset to the base unit.

LCharge the battery fully (page 20).

LThe maximum number of handsets have already been registered to the base unit.

LAlthough you may be using fewer than 8 handsets with your base unit, if you have registered one of the handsets to another base unit, your base unit still contains the registration of that handset until it is erased from your base unit. Erase the handset registration from this unit as follows:

1.Press {MENU}.

2.Press {MUTE}.

3.Press {SET}.

4.Enter {3}{3}{5}.

5.Press {SET}.

6.Enter that handset number ({1} to {8}).

7.Press {SET}.

For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions Open How to use the operating instructionsNavigator, LOUD/SEARCH F Location of controlsButtons Listed in alphabetical order ButtonsTrademarks Thank you for purchasing a Panasonic fax machineFor your future reference Energy StarNever install telephone wiring during a lightning storm Important safety instructionsBattery Battery charge For best performanceOperating distance and noise Directory Machine102 101Quick start sheet Included accessoriesPart number*1 Quantity Specifications Power cordTo place an order online for customers in the U.S.A. only Accessory informationOverview Base unitDescription of base unit buttons Description of handset buttonsHandset Description of handset display Description of base unit displayIntroduction and Installation Installing the ink film Ink filmOpen the front cover 1 by pulling up the center part Turn Tight Replacing the ink filmPaper tray Recording paperTo use A4 size paper Battery installation Battery replacementBelt clip To connect an optional headset to the handset To switch to the speakerphone while using the headsetHeadset optional To attach the belt clip To remove the belt clipTo a single telephone line jack Using surge protectorsConnections Charger unit45 cm 31/32 For Fax Advantage assistance, call Wall mounting the chargerBattery life Battery chargeBattery strength Handset display Battery strengthSelecting the way to use your fax machine Stop MenuPress SET Your situation How to setupHow to receive calls Case 1 TAM/FAXSET Case 3 TEL only Preparation Case 4 FAX only How to receive faxesSpeaker volume Adjusting handset volumeRinger volume Handset receiver volumeAdjusting base unit volume Fax voice guidance volumeAnswering machine volume Save Using the handsetUsing the base unit Date and timeTo correct a mistake For Caller ID service usersYour logo Example 1015 PM 12 hour clock entryTo enter your logo Example Bill To select characters using a or BButtons Characters O M N O Display order of characters Delete buttonEnter the correct number Your fax numberRegistration of additional handsets Example +234Press the right soft key OK Being used. Registration must be completed within 1 minuteHandset display shows the instructions as follows Base unit Press Mute HandsetSP-PHONE HOLD/CLEAR PAUSE/REDIAL Making phone callsOFF SP-PHONE Answering phone callsHOLD/CLEAR Digital SP-PHONE Mute REDIAL/PAUSETo select characters with the dialing button Buttons Setting is OFF. To activate this feature, seePress Digital SP-PHONEand talk into the microphone HOLD/CLEAR CONF/FUNCTIONClear Making a phone call using the navigator directoryTo search for a name by initial To cancel erasing, press Press HOLD/CLEAR again Press OFFEditing a stored item Erasing a stored itemCopying the directory From a handset to the base unit or another handsetFrom the base unit to a handset How Caller ID is displayed Caller ID serviceIf the same person calls more than once Viewing and calling back using caller informationDial Edit Make sure the handset is not being used What , meansFAX/START Digital SP-PHONE Erasing all caller information Caller ID number auto edit featureUsing the handset Make sure the handset is not being used Erasing caller informationInto the base unit Storing caller information into the navigator directoryInto the handset Erasing specific caller informationIntercom Making intercom callsAnswering intercom calls INTERCOM/TRANSFER Transferring a callTo transfer a call from the handset To transfer a call from the base unitLOCATOR/INTERCOM To join a conversation Call share featureConference Call shareMonitoring a room Room monitor featureTurning on the room monitor feature Handset Turning on the room monitor feature Base unitTo answer a call To turn the 2-way radio mode onTo turn the mode OFF To call another handsetFAX/START Digital SP-PHONE SET REDIAL/PAUSE Sending a fax manuallyDocuments you can send Sending a fax using the navigator directoryErasing a stored item from the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryTo send the same document to a one-time group of items Activating TEL modeTo cancel broadcast transmission Receiving a fax manually Auto Answer OFFReceiving a fax automatically Auto Activating TAM/FAX modeReceiving a voice message and fax document in one call Activating FAX only modeHow to receive calls Changing the ring setting in TAM/FAX modeRing pattern Settings Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Activating the Distinctive Ring featureOther triple ring short-short Long rings Programming the ring pattern assigned for faxMaking a copy More copying features86% Setting Recording Original Paper size Document Size 100%Default 92%Caller’s recording time Mailbox featuresWhen a caller calls To use a mailboxGreeting Stop Erase Recording your greeting messageErasing your recorded greeting message Pre-recorded greeting messageTransfer Stop Erase Mailbox Digital SP-PHONE Leaving a message for others or yourselfListening to recorded messages To play back messagesTransferring a call to a mailbox Erasing recorded messagesSP-PHONE OFF Remote operation with the handsetListening to recorded messages Dial PlayeditRemote operation using the direct commands Summary of remote operation Operating from a remote locationSlow talk message playback During playback Turning on the Auto Answer modeRemote operations following voice menu Interrupting remote operationBase unit programming Basic featuresProgramming basic features Programming advanced featuresAdvanced features Code #25 Sending a fax at a specific time Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scanCode #51 Setting the mailbox 2 password Code #44 Setting the memory reception alertCode #46 Setting friendly reception Code #47 Setting the fax voice guidanceCode #73 Setting incoming call tone Code #62 Setting line modeCode #67 Setting the incoming message monitor Code #72 Setting flash timeMain menu Sub-menu Handset programmingFunction menu table Programmable functionsSetting dialing mode Setting ringer tone for external callsSetting incoming call tone Setting auto talk featureScroll to Initial setting by pressing v or e, and press Pulse For rotary pulse dial serviceSetting the flash time Setting line modeSetting the mailbox 2 or 3 password Setting the room monitor featurePress the right soft key Save Press OFF HOLD/CLEAR, and enter Canceling the handset registrationRe-registering the handset Make sure the handset and the base unit are not being usedExample Extension number Error messages Display Error messages ReportsRemaining film is low. Prepare a new film Film is empty. Replace the film with a new OneUnit is too hot. Let the unit cool down Recording paper jam occurred. Clear the jammed paperSP-PHONEor Digital SP-PHONE Registered to the base unit, seeWhen a function does not work, check here Initial settingsGeneral Cordless handset Cannot receive documents by pressing *#9 on the handset Handset stops working while being usedCannot store an item in the navigator directory Cannot redial by pressing PAUSE/REDIALFax receiving Fax sendingAnswering machine CopyingDisplay will show the following If a power failure occursWhen the recording paper has jammed in the unit Recording paper jamsWhen the recording paper was not fed into the unit properly Document jams sending Document feeder cleaningDo not use paper products, such as paper towels or tissues Thermal head cleaningHelp Reference lists and reports Base unit only Technical data about this product Paper specifications FrequencySecurity codes Standby Approx .8 W Maximum Approx .0 W 5C 40C 41F 104FDimentions 225/32 Approx g 0.21 lbFCC and Other Information FCC RF Exposure Warning Laser Facsimile Limited WarrantyFAX categories Parts Labor Thermal Transfer Facsimile100 Customer Services directory #77 Auto Answer Index103 Panasonic FAX Advantage Program No Extra Cost
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