Panasonic KX-FPG379 Panasonic FAX Advantage Program, PFQX2138ZA CM1204DH0 PFQX2138ZA CM1204DH0

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KX-FPG378

Panasonic FAX ADVANTAGE PROGRAM

KX-FPG379

Proof of Purchase

 

Free peace of mind, direct from Panasonic

NO EXTRA COST

FAX ADVANTAGE PROGRAM

■6-month limited warranty1: parts, labor, and toll-free help line2

■Free replacement3 and repair program

The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine (along with included handset), the Fax Advantage Program can provide a free replacement unit3 if your original unit is in need of repair.

Here’s how it works:

1.If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty1, call our toll-free help-line at 1-800-HELP-FAX2.

2.Talk to one of our technical experts to diagnose your problem over the phone.

3.If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty4, we will send a refurbished replacement unit to you by Ground service delivery. The shipping method is upgradable for an extra

charge.

A second option available under our limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.

Instructions:

If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. Contact the shipper who will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. A proof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of-purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.

If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure”5, we will attempt to provide you with a factory-new replacement unit6. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call.

Requirements:

You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.

1.See dealer for limited warranty details.

2.After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-FAX-HELP (1-900-329-4357), for fee based technical support.

3.Replacement unit is refurbished.

4.Replacement program is only available in the 50 United States, is subject to termination at any time without advance notice, and does not cover optional accessories.

5.“Out-of-box failure” is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty.

6.Panasonic reserves the right to send a refurbished unit.

Panasonic Consumer Electronics Company,

Panasonic Puerto Rico, Inc.

Division of Panasonic Corporation of

San Gabriel Industrial Park,

North America

Ave. 65 de Infantería, Km. 9.5,

One Panasonic Way, Secaucus, New Jersey 07094

Carolina, Puerto Rico 00985

PFQX2138ZA CM1204DH0 PFQX2138ZA CM1204DH0

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Contents KX-FPG378 KX-FPG379 GHz Cordless Phone System with FAX and CopierHow to use the operating instructions OpenButtons Location of controlsButtons Listed in alphabetical order FLASH/CALL Wait I HOLD/INTERCOM E Menu H Navigator FEnergy Star Thank you for purchasing a Panasonic fax machineFor your future reference TrademarksNever install telephone wiring during a lightning storm Important safety instructionsInstallation Wet locations Never touch uninsulated telephone wires orFor Fax Advantage assistance, call For best performance Sending a fax using the phone book Making a phone call using the phoneViewing and calling back using caller Distinctive Ring service from your103 100102 Part number*1 Quantity Included accessoriesQuick installation guide Accessory information Description of base unit buttonsDescription of handset buttons To redial one of the last 5 numbers dialed from the handset Battery strengthRedial Handset displayed items Displayed item MeaningHandset OverviewBase unit Included film roll is a starter ink film Installing the ink filmInk film Incorrect CorrectTurn Tight To use A4 size paper Paper trayReplacing the ink film CorrectIncorrect Recording paperPush the tension plate back Battery installation Battery replacementHeadset optional To switch to the speakerphone while using the headsetBelt clip To attach the belt clip To remove the belt clipUsing surge protectors ConnectionsBattery charge Selecting the way to use your fax machine Quick Setup Press SETPrint SETUP? YESSET/NOSTOP Stop SET MenuCase 1 TAM/FAX Telephone Answering Machine/Fax How to setupSelect a Setup Your situationSelect a Setup =DIST. Ring ± FAX/START Menu SP-PHONESET Stop Talk SP-PHONE How to receive phone calls and faxesCase 3 TEL only Preparation =FAX only Case 4 FAX onlyHow faxes are received Talk Adjusting handset volumeBase unit help function IntercomAdjusting base unit volume Date and time Your logo Stop MenuYour FAX no Press SET Your fax numberSET Menu FLASH/CALL Wait Example +234Menu SP-PHONE Making phone callsWith the handset Hold RedialWith the base unit MIC SP-PHONE Mute REDIAL/PAUSEAnswering phone calls Any key talk featureAuto talk feature Handset SP-PHONE OFFMake sure the handset and base unit are not being used You can also send faxes using the phone book StopStoring names and telephone numbers into the phone book To delete a character/numberHelpful hints Making a phone call using the phone bookTalk or SP-PHONE Chain dial feature Make sure the handset is not being usedTo dial the displayed number, press SP- Phone Editing a stored itemPress Press a or B repeatedly to display the desired item Copying one phone book Erasing a stored itemCopying phone book items from the base unit to the handset Copying all the phone book itemsTo print manually, see Caller ID serviceHow Caller ID is displayed FLASH/CALL Wait again Viewing and calling back using caller informationCall Waiting Caller ID feature FAX/START SP-PHONE To edit a telephone number before calling back/storing Caller ID number auto edit featureTurning on the Caller ID number auto edit feature With the handset Make sure the handset is not being usedErasing specific caller information Erasing caller informationErasing all caller information Press SET Press StopInto the handset This feature is not available in the following casesStoring caller information into the phone book Into the base unitIntercom Transferring a callTo complete the transfer, press SP- Phone Handset Press TALK, SP-PHONEorHOLD/INTERCOM to answer During a transferSending a fax manually Documents you can send Programming items into the broadcast memory Sending a fax using the phone bookBroadcast transmission Adding a new item into the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored item from the broadcast memory To send the same document to a one-time group of itemsHow to receive calls and faxes with the handset Activating TEL modeHow to receive phone calls and faxes with the base unit Receiving a fax manually Auto answerReceiving a fax automatically Auto answer on How to receive faxes with an extension telephoneTAM/FAX Mode 2 Rings How phone calls and faxes are received Activating FAX only modeChanging the ring setting in TAM/FAX mode Receiving a voice message and fax document in one callTo display the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To print the junk fax prohibitor listActivating the Distinctive Ring feature Distinctive Ring service from your phone companyUsing two or more phone numbers on a single telephone line Ring pattern Settings Programming the ring pattern assigned for faxMore copying features Making a copyTo collate multiple copies Letter LegalLetter = 216 mm ⋅ 279 mm 81/2 ⋅ Example Making 2 copies of a 4-page original documentTo check the greeting message Recording your greeting messageErasing your recorded greeting message Unit will play the greeting messageListening to recorded messages using the base unit To play back messagesTo erase all messages Erasing recorded messagesTo erase a specific message SP-PHONE MenuLeaving a message for others or yourself To turn OFF the Auto Answer modeTo turn on the Auto Answer mode To playback all messagesOperating from a remote location Summary of remote operationRemote operation using remote commands Recording your transfer greeting message How this feature worksTransferring recorded messages to another telephone Your pager will display the caller’s telephone number MIN default Direct command chart for base unitFor more details on the features, see page 69 to SETGreeting time 16s default 2 60s Copy phone book Item default Set default YES 2 no defaultBasic features Advanced features #34 Setting the quick scan #26 Setting the Caller ID list to print automatically#31 Activating the Distinctive Ring feature #36 Receiving oversized documents#44 Setting the memory reception alert #42 Setting the message alert#43 Setting the recording time alert #46 Setting friendly reception#75 Setting the Caller ID number auto edit feature #67 Setting the incoming message monitor#72 Setting flash time #76 Setting the connecting toneSet line mode 053 2 B default Direct command chart for handsetFor more details on the features, see page 76 to Handset programmingMessage alert On 0 Off default 3min defaultRemote code 063 Display language English default Recording time 062Programming features # Setting the message alert Changing the ring setting TAM/FAX modeSetting remote operation code Changing the maximum recording time for incoming messagesRe-registering the handset Error messages Reports Error messages DisplayCover Open Check Film ErrorModem Error FAX in MemoryPhone Book Full Serial ErrorTransmit Error Please WaitSystemisbusy General When a function does not work, check hereInitial settings Cordless handset Clean the charge contacts and charge again Fully charge the batteryBattery has been discharged. Fully charge the battery Pressing Redial Will not be redialed correctlyFax sending Fax receivingCopying Caller information will not be displayed if a message is If a power failure occursAnswering machine Display will show the following When the recording paper has jammed in the unitRecording paper jams Correct Start When the recording paper was not fed into the unit properlyDocument jams sending Document feeder/scanner glass cleaning Do not use paper products, such as paper towels or tissuesThermal head cleaning Help Reference lists and reports Base unit only Technical data about this product Mass Weight Approx g 0.42 Ib Power supply Recording paper specifications Recording paper sizeRecording paper weight FrequencyFCC and Other Information FCC RF Exposure Warning Thermal Transfer Facsimile Limited WarrantyFAX categories Parts Labor Laser Facsimile101 Customer Services directory Customer Services DirectoryIndex #77 Auto Answer104 105 106 107 Panasonic FAX Advantage Program PFQX2138ZA CM1204DH0 PFQX2138ZA CM1204DH0
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