
10. Help
Problem | Cause & Solution |
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The printing quality is | Please do not reuse the ink film! |
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poor. | Please use genuine Panasonic replacement film. Refer to page 9 for | |
| further details. |
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| Original | Copy |
A B C
LThe thermal head is dirty. Clean it (page 93).
LSome paper has instructions recommending which side to print on. Try turning the recording paper over.
LYou may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.
10.3.7Answering machine
Problem | Cause & Solution |
I cannot listen to | L Press the remote operation ID (code) correctly and firmly (feature |
messages from a remote | #11 on page 69, or page 77). |
location. | L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page |
| 64). |
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The other party complains | L The recording time is set to “GREETING ONLY”. Select “1 MIN”, |
that they cannot leave a | “2 MIN” or “3 MIN” (feature #10 on page 69, or page 77). |
voice message. | L The memory is full. Erase unnecessary messages (page 61, 62). |
I cannot operate the | L Someone is operating the answering machine. |
answering machine with | L You are too far from the base unit. Move closer to the base unit. |
the handset. |
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During message | L A call is being received. To answer the call, if you are using the |
playback, the unit rings. | base unit, press |
| the handset, press {TALK} or |
| playback, start again from the beginning after hanging up. |
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The Ringer/Message alert | L The message alert is turned ON and new messages have been |
indicator flashes slowly | recorded. Turn the message alert OFF (page 77) or listen to the |
when the handset is not | new messages (page 60, 61). |
ringing and in use. |
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Caller ID information does | L The caller information will not be displayed if a message is |
not display during | recorded by using {RECORD} (page 62). |
message playback. |
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10.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LIf delayed transmission (feature #25, page 70) is programmed and a power failure prevents the document from being sent at the set time, the document will be sent after power is restored.
LIf any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased.
88 | For Fax Advantage assistance, call |