Error Messages
Reports!
If your unit cannot send a fax, check the following:
—the number you dialed is correct,
—the other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 44).
Communication message | Error | Cause & solution | ||
code | ||||
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COMMUNICATION ERROR | ● A transmission or reception error occurred. Try | |||
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| again or check with the other party. | ||
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| 58, 65 |
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| 68, 72 |
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| FF |
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| 43 | ● A line problem occurred. Connect the telephone | |
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| 44 | line cord to a different jack and try again. | |
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| ● An overseas transmission error occurred. Try using | |
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| the overseas mode of feature #23 (p. 82). | |
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DOCUMENT JAMMED | — | ● The document is jammed. Remove the jammed | ||
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| document (p. 100). | |
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| 54 | ● A transmission or reception error occurred | ||
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| 59 | because of a problem with the other party’s fax | |
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| 70 | machine. Check with the other party. | |
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MEMORY FULL | — | ● The document was not received due to memory | ||
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| being full. | |
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NO DOCUMENT | — | ● The document was not fed into the unit properly. | ||
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| Reinsert the document and try again. | |
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OTHER FAX NOT RESPOND | — | ● The other party’s fax machine is busy or has run | ||
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| out of recording paper. Try again. | |
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| ● The document was not fed properly. Reinsert the | |
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| document and try again. | |
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| ● The other party’s fax machine rings too many | |
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| times. Send the fax manually – dial the number, | |
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| confirm the fax tone, and press FAX/START . | |
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| ● The other party’s machine is not a facsimile. | |
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| Check with the other party. | |
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| ● The number you dialed is not in service. | |
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PRESSED THE STOP KEY | — | ● STOP was pressed and fax communication was | ||
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| canceled. |
OK
—
●Fax communication was successful.
88
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