Operations
Copying
Problem |
| Cause & solution |
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The unit does not make a copy. | ● You cannot make a copy during programming. Make the | |
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| copy after programming or stop programming. |
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A black line, a white line or a | ● The glass or rollers are dirty. Clean them (p. 102). | |
dirty pattern appears on the |
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copied document. |
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The copied image is distorted. | ● The thermal head is dirty. Clean it (p. 103). | |
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The printing quality is poor. | ● Some paper has instructions recommending which side to | |
Original | Copy | print on. Try turning the paper over. |
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●You may have used paper with a cotton and/or fiber
ABC | content that is over 20%, such as letterhead or resume |
| paper. We recommend smooth paper such as Hammermill |
| Jet Print for clearer printing. |
Answering device
Problem | Cause & solution |
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I cannot retrieve recorded | ● Press the remote operation ID correctly and firmly (p. 70). |
messages from a remote |
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location. |
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Messages in the mailbox do not | ● The mailbox password is wrong. Enter the correct |
play back. | password. |
| — For mailbox 1 password, see feature #51 on page 85. |
| — For mailbox 2 password, see feature #52 on page 85. |
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The other party complains that | ● The memory is full. Erase unnecessary messages |
they cannot leave a voice | (p. 66, 67, 74). |
message. |
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While operating the answering | ● Someone is calling you from outside. Press TALK to |
device from the handset, a | answer the outside call. The remote operation will be |
series of tones is heard. | terminated. |
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I cannot operate the answering | ● Someone is operating the answering device. |
device with the handset. | ● You are too far from the base unit. Move closer. |
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96
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