Panasonic KX-FPC165, KX-FPC166 manual Fax sending, Fax receiving

Page 94

Operations

Fax – sending

Problem

Cause & solution

 

 

I cannot send documents.

● The other party’s fax machine is busy or has run out of

 

recording paper. Try again.

 

● The other party’s machine is not a facsimile. Check with

 

the other party.

 

● The other party’s fax machine rings too many times. Send

 

a fax manually – dial the number, confirm the fax tone,

 

then press FAX/START .

 

 

The other party complains that

● If your line has special telephone services such as call

letters on their received

waiting, the service may have been activated during fax

document are distorted or not

transmission. Connect the unit to a line that does not have

clear.

these services.

 

● The extension telephone on the same line is off the hook.

 

Hang up the extension telephone and try again.

 

● Try copying the document. If the copied image is clear, there

 

may be something wrong with the other party’s machine.

 

 

The other party complains that

● The glass or rollers are dirty. Clean them (p. 102).

dirty patterns or black lines

 

appear on their received

 

document.

 

 

 

I cannot send a fax overseas.

● Use the overseas transmission mode of feature #23 (p. 82).

 

● Add two pauses at the end of the telephone number or

 

dial manually.

 

 

Fax – receiving

 

Problem

 

 

Cause & solution

 

 

I cannot receive documents

● The receive mode is set to TEL mode. Set to TAD/FAX

automatically.

 

 

mode (p. 62), FAX ONLY mode (p. 53) or TEL/FAX mode

 

 

 

 

 

(p. 54).

 

 

 

 

 

● The time taken to answer the call is too long. Decrease

 

 

 

 

 

the number of rings: feature #06 (p. 80), #30 (p. 83) and

 

 

 

 

 

#78 (p. 87).

 

 

 

 

 

● The greeting message is too long. Shorten the message

 

 

 

 

 

(p. 63).

 

 

The display shows the

● The incoming call is not a fax. Change the receive mode

following, but faxes are not

to TEL mode (p. 52) or TAD/FAX mode (p. 62).

received.

 

 

 

 

 

 

 

 

 

 

CONNECTING

 

 

 

 

 

 

 

 

 

A blank sheet is ejected.

● If a blank sheet is ejected after the received document is

 

 

 

 

 

printed out, the receiving reduction rate is not

 

 

 

 

 

programmed correctly. Program the proper rate in feature

 

 

 

 

 

#36 (p. 83).

 

 

 

 

 

● The other party placed the document in their fax machine

 

 

 

 

 

the wrong way. Check with the other party.

 

 

 

 

 

 

 

94

 

 

 

 

(continued)

 

For fax advantage assistance, call 1-800-435-7329.

 

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Contents KX-FPC166 Things you should keep a record For your future referenceOperating distance and noise Battery chargeRaise the antenna vertically Safety instructions Important safety instructionsInstallation Table of Contents Copy Accessory information AccessoriesIncluded accessories Model No Specifications / UsageHelp Help ButtonHelp function Help SETDocument guides Antenna Speaker Finding the Controls Base UnitOverview Charge contacts Front cover Document exitLocation For replacement only Setup Base UnitInk film installing / replacing Pull out the blue gear and remove the usedRemove the stoppers and tags from the new Correct IncorrectTo use A4 size paper Paper trayTo use legal size paper Recording paper Adding paperConnections To use the fax machine with a computer on the same lineMenu Setting the date and timeDate and time, your logo and facsimile telephone number Menu SETMenu SET Mute Setting your logoStop FLASH/CALL WaitTo select characters with the dial keypad To select characters usingDisplay order of characters FLASH/CALL Wait Hyphen Setting your facsimile telephone numberTo correct a mistake To delete a number Front Setup HandsetBack Automatic security code setting Battery strengthBattery life RechargeAdjusting handset volumes Setup Handset / VolumesBelt clip and headset Speaker volume VolumesAdjusting base unit volumes Fax voice guidance volumeWith the handset Making and Answering CallsPhone calls making With the base unitPhone calls answering Paging the handset from the base unit Intercom callsPaging the base unit from the handset IntercomFrom the base unit to the handset Transferring a callFrom the handset to the base unit Intercom Digital SP-PHONETalk Exit Setting the auto talk featureProgram Storing telephone numbers in the handset Making a phone call with the handset using stored numbersAutomatic Dialing Handset Exit Clear AutoMenuset Navigator Directory Base UnitStoring names and telephone numbers in the directory FLASH/CALL Wait Hyphen Helpful hintEditing and erasing a stored item Editing a stored itemErasing a stored item Menu Erase Stop SETPress Talk on the handset Making a phone call using the directoryTo search for a name by initial Caller ID Caller ID service from your phone companyTo confirm caller information using the Caller ID list How Caller ID is displayedUsing the handset Viewing and calling back using caller informationExit Edit Stop FAX/START Digital SP-PHONE Caller ID Talk Using the base unitCaller ID To display the caller’s telephone numberErasing caller information Erasing all caller information using the handsetErasing specific caller information using the handset Exit ClearCaller ID Caller ID Stop Erasing all caller information using the base unitErasing specific caller information using the base unit EraseCaller ID Auto ExitFlash / Call Wait again Visual Call Waiting Call Waiting ID ServiceCall Wait Flash FLASH/CALL Wait Receiving a request for voice contact Voice ContactInitiating voice contact Digital SP-PHONE TalkHelp Digital SP-PHONE Stop Sending FaxesSending a fax manually REDIAL/PAUSE FAX/START SETDocuments you can send Reports for confirmationPress FAX/START Fax auto redial Sending a fax using the directoryStop FAX/START If your unit does not send a faxProgramming the items in the broadcast memory Broadcast transmissionMenu Stop SET Adding a new item in the broadcast memory SET StopErasing a stored item in the broadcast memory Sending the same document to pre-programmed parties To cancel the broadcast settingTo send to selected parties only once Setting the unit to receive faxes Receiving FaxesPress FAX/START for TEL/FAX modeRemote Fax activation Receiving a fax using the base unit TEL mode Answering all calls manuallyActivating TEL mode Receiving a fax using the handsetAuto Answer FAX only mode All calls are received as faxesActivating FAX only mode SET Auto AnswerCall is received Delayed ring settingTo set TEL/FAX mode Phone callTEL/FAX delayed ring setting When an extension telephone is connectedSilent fax recognition ring setting Extension telephone Pager call when the unit receives a fax or ! voice message Menu SET Digital SP-PHONEUsing with a voice mail service Distinctive RingStart Stop Copy CopyingMaking a copy To stop copyingTo enlarge a document Convenient way to make a copyTo reduce a document To collate multiple copies Press or repeatedly until the following is displayedSetting up the voice and fax message reception SetupTAD/FAX mode Receiving phone calls and faxes automatically Ring setting in TAD/FAX modeSuggested messages GreetingRecording your own greeting messages Record Stop SETChecking the greeting messages Erasing your own recorded greeting messages Erase SetstopIncoming Messages Listening to recorded messages using the base unitSlow Quick Erase SET Stop Listening to recorded messages using the handset PlaybackRecord RecordingMemo message Leaving a message for others or yourself Record StopRemote operation card Remote OperationOperating from a remote location Recording a message in a mailboxListening to recorded messages Other remote operations To use a mailbox Voice MailboxHow callers can leave you private messages How incoming messages are recorded in a mailboxFor mailbox Recording your own mailbox greeting messagesSuggested message To check the mailbox greeting messageTo record a memo message into a mailbox Play MessagesErase Record SET Stop Play Messages To erase all the messages in a mailbox11111v11111CH10 Listening to recorded messages from a remote location To listen to messages in another memory after playbackOption Transferring recorded messages to another telephoneTo check the transfer greeting message Recording your own transfer greeting messageTo erase your own transfer greeting message Programming Features SummaryGeneral programming method Error Basic featuresHow to set menu options Programming tableTone VOXLetter Advanced features OFFSetting the quick scan Recognition ring setting #30Setting the Distinctive Ring Pattern #31Normal Setting the mailbox 1 password Setting the friendly receptionSetting the fax voice guidance Setting the mailbox 2 passwordCheck TAD/FAX Communication message Error Cause & solution Code Error MessagesReports Display Display message Cause & solutionBase unit Handset Playback orOperations GeneralCordless handset Talk / Remote SPREDIAL/PAUSE Number will not be redialedFax sending Fax receivingReceive mode Copying Answering deviceIf a power failure occurs Jams Recording paper jamCorrect Incorrect Document jams sending Replacing the handset battery BatteryHours p Cleaning Document feederThermal head Thermal headDo not touch the black sheets on Touch the thermal head directlyReference lists and reports Printed ReportsStop Menuset FCC Information List of FCC requirements and informationFor product service Limited WarrantyWhen you ship the product Servicenter Directory Servicenter directorySpecifications Technical data about this productCode Feature Basic featuresAdvanced features IndexIndex LOUD/RINGER Quick Redial Slow111 No Extra Cost Panasonic FAX Advantage Program
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