Panasonic KX-FPC166, KX-FPC165 manual Operations, General

Page 91

Operations

When a function does not work, check here before requesting help!

General

 

Problem

Cause & solution

 

 

I cannot make and receive

● The power cord or telephone line cord is not connected.

calls.

Check the connections (p. 16).

 

 

 

● If you used a splitter to connect the unit, remove the

 

 

 

splitter and connect the unit to the wall jack directly. If the

 

 

 

unit operates properly, check the splitter.

 

 

I cannot make calls.

● The dialing mode setting is wrong. Change the setting of

 

 

 

feature #13 (p. 81).

 

 

The unit does not work.

● Disconnect the unit from the telephone line and connect

 

 

 

the line to a known working telephone. If the working

 

 

 

telephone operates properly, contact our service personnel

 

 

 

to have the unit repaired. If the working telephone does

 

 

 

not operate properly, contact your telephone company.

 

 

The unit does not ring.

● The ringer volume is set to off. Adjust it (p. 23, 24).

 

 

 

● The ring setting of feature #06 is set to “RINGER OFF”.

 

 

 

Change to another ring setting (p. 80).

 

 

The unit displays the following

● The paper is inserted halfway. Insert it correctly (p. 15)

though the paper is inserted.

and press SET to clear the message.

 

 

 

 

 

CHECK PAPER

 

 

 

 

 

 

 

 

The other party complains

● FAX ONLY mode is set. Tell the other party the number is

they only hear a fax tone and

only used for faxes.

cannot talk.

● Change to TAD/FAX mode (p. 62), TEL mode (p. 52) or

 

 

 

TEL/FAX mode (p. 54).

 

 

 

● If you use a distinctive ring service, turn AUTO ANSWER

 

 

 

off so that the fax machine is in TEL mode.

 

 

 

● If you use a distinctive ring service, make sure you have

 

 

 

set the same ring pattern assigned by the telephone

 

 

 

company (p. 58).

 

 

The REDIAL/PAUSE button

● If this button is pressed during dialing, a pause will be

does not function properly.

inserted. If pressed immediately after a dial tone is

 

 

 

obtained, the last number dialed will be redialed.

 

 

The receive mode does not

● A Distinctive Ring pattern of feature #31 is set (p. 58).

function properly.

● TEL/FAX mode is set (p. 54, 55).

 

 

During programming, I cannot

● All or part of the numbers are the same. Change the

enter the code, ID number or

number: feature #11 (p. 81), #41 (p. 84), #51 and #52

password.

(p. 85).

 

 

The ink film runs out quickly.

● The HELP printing function, copy function, and reports

 

 

 

also use ink film.

 

 

The unit beeps.

● Recording paper or ink film has run out. Press STOP to

 

 

 

stop the beeps and install paper/ink film.

 

 

 

 

For fax advantage assistance, call 1-800-435-7329.

(continued)

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Contents KX-FPC166 For your future reference Things you should keep a recordOperating distance and noise Battery chargeRaise the antenna vertically Important safety instructions Safety instructionsInstallation Table of Contents Copy Model No Specifications / Usage AccessoriesIncluded accessories Accessory informationHelp SET Help ButtonHelp function HelpCharge contacts Front cover Document exit Finding the Controls Base UnitOverview Document guides Antenna SpeakerLocation Pull out the blue gear and remove the used Setup Base UnitInk film installing / replacing For replacement onlyCorrect Incorrect Remove the stoppers and tags from the newTo use A4 size paper Paper trayTo use legal size paper Adding paper Recording paperTo use the fax machine with a computer on the same line ConnectionsMenu SET Setting the date and timeDate and time, your logo and facsimile telephone number MenuFLASH/CALL Wait Setting your logoStop Menu SET MuteTo select characters with the dial keypad To select characters usingDisplay order of characters FLASH/CALL Wait Hyphen Setting your facsimile telephone numberTo correct a mistake To delete a number Front Setup HandsetBack Recharge Battery strengthBattery life Automatic security code settingAdjusting handset volumes Setup Handset / VolumesBelt clip and headset Fax voice guidance volume VolumesAdjusting base unit volumes Speaker volumeWith the base unit Making and Answering CallsPhone calls making With the handsetPhone calls answering Intercom Intercom callsPaging the base unit from the handset Paging the handset from the base unitIntercom Digital SP-PHONE Transferring a callFrom the handset to the base unit From the base unit to the handsetTalk Exit Setting the auto talk featureProgram Exit Clear Auto Making a phone call with the handset using stored numbersAutomatic Dialing Handset Storing telephone numbers in the handsetFLASH/CALL Wait Hyphen Helpful hint Navigator Directory Base UnitStoring names and telephone numbers in the directory MenusetEditing a stored item Editing and erasing a stored itemMenu Erase Stop SET Erasing a stored itemPress Talk on the handset Making a phone call using the directoryTo search for a name by initial How Caller ID is displayed Caller ID service from your phone companyTo confirm caller information using the Caller ID list Caller IDUsing the handset Viewing and calling back using caller informationExit Edit To display the caller’s telephone number Using the base unitCaller ID Stop FAX/START Digital SP-PHONE Caller ID TalkExit Clear Erasing all caller information using the handsetErasing specific caller information using the handset Erasing caller informationErase Erasing all caller information using the base unitErasing specific caller information using the base unit Caller ID Caller ID StopAuto Exit Caller IDFlash / Call Wait again Visual Call Waiting Call Waiting ID ServiceCall Wait Flash FLASH/CALL Wait Digital SP-PHONE Talk Voice ContactInitiating voice contact Receiving a request for voice contactREDIAL/PAUSE FAX/START SET Sending FaxesSending a fax manually Help Digital SP-PHONE StopReports for confirmation Documents you can sendIf your unit does not send a fax Sending a fax using the directoryStop FAX/START Press FAX/START Fax auto redialProgramming the items in the broadcast memory Broadcast transmissionMenu Stop SET SET Stop Adding a new item in the broadcast memoryErasing a stored item in the broadcast memory Sending the same document to pre-programmed parties To cancel the broadcast settingTo send to selected parties only once Receiving Faxes Setting the unit to receive faxesPress FAX/START for TEL/FAX modeRemote Fax activation Receiving a fax using the handset TEL mode Answering all calls manuallyActivating TEL mode Receiving a fax using the base unitSET Auto Answer FAX only mode All calls are received as faxesActivating FAX only mode Auto AnswerPhone call Delayed ring settingTo set TEL/FAX mode Call is receivedTEL/FAX delayed ring setting When an extension telephone is connectedSilent fax recognition ring setting Extension telephone Menu SET Digital SP-PHONE Pager call when the unit receives a fax or ! voice messageDistinctive Ring Using with a voice mail serviceTo stop copying CopyingMaking a copy Start Stop CopyTo enlarge a document Convenient way to make a copyTo reduce a document Press or repeatedly until the following is displayed To collate multiple copiesRing setting in TAD/FAX mode SetupTAD/FAX mode Receiving phone calls and faxes automatically Setting up the voice and fax message receptionRecord Stop SET GreetingRecording your own greeting messages Suggested messagesChecking the greeting messages Erase Setstop Erasing your own recorded greeting messagesIncoming Messages Listening to recorded messages using the base unitSlow Quick Erase SET Stop Playback Listening to recorded messages using the handsetRecord Stop RecordingMemo message Leaving a message for others or yourself RecordRecording a message in a mailbox Remote OperationOperating from a remote location Remote operation cardListening to recorded messages Other remote operations How incoming messages are recorded in a mailbox Voice MailboxHow callers can leave you private messages To use a mailboxTo check the mailbox greeting message Recording your own mailbox greeting messagesSuggested message For mailboxTo erase all the messages in a mailbox Play MessagesErase Record SET Stop Play Messages To record a memo message into a mailbox11111v11111CH10 To listen to messages in another memory after playback Listening to recorded messages from a remote locationTransferring recorded messages to another telephone OptionTo check the transfer greeting message Recording your own transfer greeting messageTo erase your own transfer greeting message Programming Features SummaryGeneral programming method Programming table Basic featuresHow to set menu options ErrorTone VOXLetter OFF Advanced featuresPattern #31 Recognition ring setting #30Setting the Distinctive Ring Setting the quick scanNormal Setting the mailbox 2 password Setting the friendly receptionSetting the fax voice guidance Setting the mailbox 1 passwordCheck TAD/FAX Communication message Error Cause & solution Code Error MessagesReports Display Display message Cause & solutionBase unit Playback or HandsetGeneral OperationsTalk / Remote SP Cordless handsetNumber will not be redialed REDIAL/PAUSEFax receiving Fax sendingReceive mode Answering device CopyingIf a power failure occurs Recording paper jam JamsCorrect Incorrect Document jams sending Replacing the handset battery BatteryHours p Document feeder CleaningTouch the thermal head directly Thermal headDo not touch the black sheets on Thermal headReference lists and reports Printed ReportsStop Menuset List of FCC requirements and information FCC InformationFor product service Limited WarrantyWhen you ship the product Servicenter directory Servicenter DirectoryTechnical data about this product SpecificationsIndex Basic featuresAdvanced features Code FeatureLOUD/RINGER Quick Redial Slow Index111 Panasonic FAX Advantage Program No Extra Cost
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