Panasonic KX-FHD332 manual Frequently Asked Questions, When a function does not work, check here

Page 67

Frequently Asked Questions

When a function does not work, check here

General

I cannot make and receive calls.

LThe power cord or telephone line cord is not connected. Check the connections.

LIf you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

I cannot make calls.

LThe dialing mode setting is wrong. Change the setting of feature #13 (page 60).

The unit does not work.

LDisconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

LThe ringer volume is set to off. Adjust it (page 29).

The {REDIAL/PAUSE} button does not function properly.

LIf this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.

During programming, I cannot enter the code or ID number.

LAll or part of the numbers are the same. Change the number of features #12 (page 60) and #41 (page 62).

The ink film runs out quickly.

LThe help printing function, copy function, and reports also use ink film.

Whenever I try to retrieve my voice mail messages, the retrieval is interrupted by the fax tone.

LYou are probably entering *#9. This is the default setting for the fax activation code. If you use a voice mail service, set the fax activation feature to off or reprogram the activation code (feature #41 on page 62).

The unit displays the following though the paper is inserted.

CHECK PAPER

LThe paper is inserted halfway. Insert it correctly (page 14) and press {SET} to clear the message.

The other party complains they only hear a fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for faxes.

LChange to TEL mode by pressing

{RECEIVE MODE}.

LIf you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 53).

The receiving mode does not function properly.

LA Distinctive Ring of feature #31 is set (page 53).

Fax – sending

I cannot send documents.

LThe telephone line cord is connected to the

EXT jack on the unit. Connect to the LINE jack (page 15).

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe other party’s fax machine rings too many times. Send the fax manually (page 43).

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as call waiting, the service may have

been activated during fax transmission. Connect the unit to a line that does not have these services.

LThe extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

For Fax Advantage assistance, call 1-800-435-7329.

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Contents Compact Plain Paper Fax and Copier Operating InstructionsCopyright For your future ReferenceEnergy Star TrademarksWet locations Never touch uninsulated telephone wires or Safety instructionsImportant safety instructions Never install telephone wiring during a Lightning stormTable of Contents Table of Contents Part No. PFJXE0805Z or AccessoriesIncluded accessories Part No. PFJA1030ZModel No Specifications/Usage Accessory informationOne-touch keys Finding the ControlsLocation of controls DisplayFront view OverviewRear view Open the back cover InstallationInk film Open the front cover by pulling up the center partTurn the gear of blue core in the direction of the arrow To use legal size paper Paper trayTo use A4 size paper Attach the document tray into the slots on Document tray HandsetTo add paper Recording paperSelecting the way to use your fax machine Connections and SetupConnecting to a telephone line jack and power outlet Using surge protectorsAnswering machine in the same room Telephone wiring image House or officeYour situation Connections You wish to use the fax machine and yourWith the fax machine How to set upHow to receive calls If the answering machine is turned offCase 2 One line used for fax only Fax machine will receive it automatically How to set up How to receive callsTelephone wiring image in house or office TEL Mode Your situation Telephone wiring image in house or office ConnectionsFAX TEL Voice mail Connections and Setup Single telephone line Phone number Fax Computer machine EXT. in USE Help function Help ButtonHandset receiver volume VolumeAdjusting volume Ringer volumeInitial Programming Setting the date and timeDate and time, your logo and fax number To delete a character Setting your logoExample Bill To change capital or lower-case lettersTo select characters with the dial keypad To select characters using + or Display order of charactersKeys Characters Example +234 Setting your fax numberTo delete a number Storing names and telephone numbers into one-touch dial Automatic DialingStoring names and telephone numbers into navigator directory Press Menu Example Editing a stored entryStored name and number are erased To cancel erasing, press Stop Press SETErasing a stored entry Press + or -displayed Example Until the desired entry isPress the desired station key Using one-touch dialUsing the directory Press Monitor or lift the handsetHow Caller ID is displayed Caller ID service from your phone companyTo confirm caller information using Caller ID list Caller IDTo edit the telephone number for calling back Viewing and calling back using caller informationPress Caller ID To stop viewingErasing specific caller information To cancel erasing, press STOP, thenErasing caller information Erasing all caller informationFor navigator directory To redial the last number Press REDIAL/PAUSE To select the resolutionSending Faxes Sending a fax manuallyTo stop transmission Press FAX/START Sending from memory Quick scan featureTo transmit more than 10 pages at a time Convenient way to send a faxEffective scanning area Document weightDocuments you can send Minimum size Maximum sizeFax auto redial Sending a fax using one-touch dial and navigator directoryUsing stations Using navigator directoryProgram entries Broadcast transmissionProgramming entries into the broadcast memory Press BroadcastExample Nikki Adding a new entry into the broadcast memoryPress + or -until the following is displayed Station ExampleExample BOB Erasing a stored entry in the broadcast memoryTo send the same document to more than one party only once To cancel the broadcast settingTo stop receiving Activating TEL modeReceiving Faxes Receiving a fax manuallyReceiving a fax automatically Activating FAX only mode How to receive callsFax documents Press #, then Using two or more phone numbers in a single telephone lineActivating the Distinctive Ring feature Distinctive RingIf you use three or more phone numbers Ring pattern SettingsProgramming the ring pattern assigned for fax Copying Quick scan featureTo stop copying Convenient way of copying Press + or -repeatedly until the following is displayed To collate multiple copiesExample Making 2 copies of a 4-page original document Programming Features SummaryProgramming method for basic features To cancel programmingProgramming method for advanced features Basic features Advanced features Code #36 Receiving oversized documents Code #40 Setting the silent detectionCode #44 Setting the memory reception alert Code #46 Setting the friendly receptionConnecting Tone MODE=ON ± Code #76 Setting the connecting toneERROR-NOT Your Unit Code 54, 59 Error MessagesCommunication Error Code 40-42, 46-72, FF Communication Error Code 43Remaining film is low. Prepare a new film DisplayPress SET to clear the message Back cover is open. Close itRecording paper jam occurred. Clear the jammed paper Transmission error occurred. Try againFax sending Frequently Asked QuestionsWhen a function does not work, check here GeneralFax receiving Receiving modeIf a power failure occurs Using an answering machineCopying Remove the stoppers and tags from the new ink film ReplacementDotted area Back cover Front cover Display Remove the jammed recording paper When the recording paper has jammed in the unitJams Recording paper jamAround the blue core When the recording paper was not fed into the unit properly Close the front cover securely Document jams sendingDocument feeder CleaningDo not use paper products, such as paper towels or tissues Connect the power cord and the telephone line cordThermal head Correct Reference lists and reports Printed ReportsFrom on to OFF Caller IQ FeatureOpenLCR service for the Caller IQ feature To turn the Caller IQ featureUpdating the rate table downloading the rate table To turn the Caller IQ feature from OFF to onAutomatic download Set the Caller IQ feature to on by referring toDuring download Or sending/receiving a documentTechnical data about this product SpecificationsRecording paper size Paper specificationsFCC and Other Information FCC and Other InformationFCC and Other Information Thermal Transfer Facsimile Limited WarrantyPanasonic Facsimile Product Limited Warranty FAX categories Parts LaborFor product service WarrantyCustomer Services directory Customer ServicesProgram index Basic featuresAdvanced features IndexReports Ring settingNavigator directory One-touch dialPFQX1701ZA CC0502TW0 Panasonic FAX Advantage Program
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