Panasonic KX-FHD332 manual Fax receiving, Receiving mode

Page 68

Frequently Asked Questions

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe glass or rollers are dirty. Clean them (page 76).

I cannot send a fax overseas.

LUse the overseas transmission mode of feature #23 (page 61).

LAdd two pauses at the end of the telephone number or dial manually.

Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the EXT jack on the unit. Connect to the LINE

jack (page 15).

LWhen you have a single telephone line and subscribe to a voice mail service, you must also subscribe to a Distinctive Ring service (page 53).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Set to FAX ONLY mode by pressing

{RECEIVE MODE}.

LThe time taken to answer the call is too long. Decrease the number of rings of feature #06 (page 60).

The display shows the following, but faxes are not received.

CONNECTING.....

LThe incoming call is not a fax. Change the receiving mode to TEL mode by pressing

{RECEIVE MODE}.

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly.

Program the proper rate in feature #36 (page 62).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a smudge appears on your recording paper.

LThe glass or rollers are dirty. Clean them (page 76).

The printing quality is poor.

Note:

Please do not reuse the ink film!

For best results, use genuine Panasonic replacement film. Refer to page 7 for further details.

LThe other party sent a faint document. Ask

them to send a clearer copy of the document.

LThe thermal head is dirty. Clean it (page 77). L Some paper has instructions recommending

which side to print on. Try turning the paper over.

L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as “Hammermill Jet Print” for clearer printing.

The other party complains that they cannot send a document.

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 72).

Receiving mode

I cannot select the desired receiving mode.

LIf you want to set FAX ONLY mode, press {RECEIVE MODE} repeatedly until FAX

ONLY mode is displayed.

LIf you want to set TEL mode, press

{RECEIVE MODE} repeatedly until TEL

mode is displayed.

LThe Distinctive Ring of feature #31 is activated (page 53).

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For Fax Advantage assistance, call 1-800-435-7329.

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Contents Operating Instructions Compact Plain Paper Fax and CopierFor your future Reference Energy StarTrademarks CopyrightSafety instructions Important safety instructionsNever install telephone wiring during a Lightning storm Wet locations Never touch uninsulated telephone wires orTable of Contents Table of Contents Accessories Included accessoriesPart No. PFJA1030Z Part No. PFJXE0805Z orAccessory information Model No Specifications/UsageFinding the Controls Location of controlsDisplay One-touch keysRear view OverviewFront view Installation Ink filmOpen the front cover by pulling up the center part Open the back coverTurn the gear of blue core in the direction of the arrow To use A4 size paper Paper trayTo use legal size paper Document tray Handset Attach the document tray into the slots onRecording paper To add paperConnections and Setup Connecting to a telephone line jack and power outletUsing surge protectors Selecting the way to use your fax machineTelephone wiring image House or office Your situation ConnectionsYou wish to use the fax machine and your Answering machine in the same roomHow to set up How to receive callsIf the answering machine is turned off With the fax machineCase 2 One line used for fax only How to set up How to receive calls Fax machine will receive it automaticallyTelephone wiring image in house or office TEL Mode Telephone wiring image in house or office Connections Your situationFAX TEL Voice mail Connections and Setup Single telephone line Phone number Fax Computer machine EXT. in USE Help Button Help functionVolume Adjusting volumeRinger volume Handset receiver volumeDate and time, your logo and fax number Setting the date and timeInitial Programming Setting your logo Example BillTo change capital or lower-case letters To delete a characterKeys Characters To select characters using + or Display order of charactersTo select characters with the dial keypad To delete a number Setting your fax numberExample +234 Automatic Dialing Storing names and telephone numbers into one-touch dialStoring names and telephone numbers into navigator directory Editing a stored entry Press Menu ExampleTo cancel erasing, press Stop Press SET Erasing a stored entryPress + or -displayed Example Until the desired entry is Stored name and number are erasedUsing one-touch dial Using the directoryPress Monitor or lift the handset Press the desired station keyCaller ID service from your phone company To confirm caller information using Caller ID listCaller ID How Caller ID is displayedViewing and calling back using caller information Press Caller IDTo stop viewing To edit the telephone number for calling backTo cancel erasing, press STOP, then Erasing caller informationErasing all caller information Erasing specific caller informationFor navigator directory To select the resolution Sending FaxesSending a fax manually To redial the last number Press REDIAL/PAUSEPress FAX/START Sending from memory Quick scan feature To transmit more than 10 pages at a timeConvenient way to send a fax To stop transmissionDocument weight Documents you can sendMinimum size Maximum size Effective scanning areaSending a fax using one-touch dial and navigator directory Using stationsUsing navigator directory Fax auto redialBroadcast transmission Programming entries into the broadcast memoryPress Broadcast Program entriesAdding a new entry into the broadcast memory Press + or -until the following is displayedStation Example Example NikkiErasing a stored entry in the broadcast memory Example BOBTo cancel the broadcast setting To send the same document to more than one party only onceActivating TEL mode Receiving FaxesReceiving a fax manually To stop receivingFax documents Activating FAX only mode How to receive callsReceiving a fax automatically Using two or more phone numbers in a single telephone line Activating the Distinctive Ring featureDistinctive Ring Press #, thenProgramming the ring pattern assigned for fax Ring pattern SettingsIf you use three or more phone numbers To stop copying Quick scan featureCopying Convenient way of copying Example Making 2 copies of a 4-page original document To collate multiple copiesPress + or -repeatedly until the following is displayed Features Summary Programming method for basic featuresTo cancel programming ProgrammingProgramming method for advanced features Basic features Advanced features Code #40 Setting the silent detection Code #44 Setting the memory reception alertCode #46 Setting the friendly reception Code #36 Receiving oversized documentsCode #76 Setting the connecting tone Connecting Tone MODE=ON ±Error Messages Communication Error Code 40-42, 46-72, FFCommunication Error Code 43 ERROR-NOT Your Unit Code 54, 59Display Press SET to clear the messageBack cover is open. Close it Remaining film is low. Prepare a new filmTransmission error occurred. Try again Recording paper jam occurred. Clear the jammed paperFrequently Asked Questions When a function does not work, check hereGeneral Fax sendingReceiving mode Fax receivingCopying Using an answering machineIf a power failure occurs Replacement Remove the stoppers and tags from the new ink filmDotted area Back cover Front cover Display When the recording paper has jammed in the unit JamsRecording paper jam Remove the jammed recording paperAround the blue core When the recording paper was not fed into the unit properly Document jams sending Close the front cover securelyCleaning Do not use paper products, such as paper towels or tissuesConnect the power cord and the telephone line cord Document feederThermal head Correct Printed Reports Reference lists and reportsCaller IQ Feature OpenLCR service for the Caller IQ featureTo turn the Caller IQ feature From on to OFFTo turn the Caller IQ feature from OFF to on Updating the rate table downloading the rate tableSet the Caller IQ feature to on by referring to During downloadOr sending/receiving a document Automatic downloadSpecifications Technical data about this productPaper specifications Recording paper sizeFCC and Other Information FCC and Other InformationFCC and Other Information Limited Warranty Panasonic Facsimile Product Limited WarrantyFAX categories Parts Labor Thermal Transfer FacsimileWarranty For product serviceCustomer Services Customer Services directoryBasic features Advanced featuresIndex Program indexRing setting Navigator directoryOne-touch dial ReportsPanasonic FAX Advantage Program PFQX1701ZA CC0502TW0
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