Panasonic KX-FHD332 manual Panasonic FAX Advantage Program, PFQX1701ZA CC0502TW0

Page 92

KX-FHD332

Proof of Purchase

Panasonic FAX ADVANTAGE PROGRAM

Free peace of mind, direct from Panasonic

NO EXTRA COST

FAX ADVANTAGE PROGRAM

■6-month limited warranty 1: parts, labor, and toll-free help line 2

■Free replacement 3 and repair program

The Panasonic Fax Advantage Consumer Service Program.

Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit3 if your original unit is in need of repair.

Here’s how it works:

1.If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty1, call our toll-free help-line at 1-800-HELP-FAX2.

2.Talk to one of our technical experts to diagnose your problem over the phone.

3.If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty4, we will send a refur- bished replacement unit to you by UPS Ground service delivery. The shipping method is upgradable for an extra charge.

A second option available under our limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.

Instructions:

If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. UPS will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. A proof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of-purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.

If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure”5, we will attempt to provide you with a factory-new replacement unit6. You must ship a copy of your receipt with your origi- nal unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call.

Requirements:

You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the UPS delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.

1.See dealer for limited warranty details.

2.After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support.

3.Replacement unit is refurbished.

4.Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice.

5.“Out-of-box failure” is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty.

6.Panasonic reserves the right to send a refurbished unit.

Panasonic Consumer Electronics

Panasonic Sales Company,

Company, Division of Matsushita

Division of Matsushita Electric of

Electric Corporation of America

Puerto Rico, Inc.

One Panasonic Way,

Ave. 65 de Infantería, Km. 9.5

Secaucus, New Jersey 07094

San Gabriel Industrial Park, Carolina,

 

Puerto Rico 00985

PFQX1701ZA CC0502TW0

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Contents Operating Instructions Compact Plain Paper Fax and CopierFor your future Reference Energy StarTrademarks CopyrightSafety instructions Important safety instructionsNever install telephone wiring during a Lightning storm Wet locations Never touch uninsulated telephone wires orTable of Contents Table of Contents Accessories Included accessoriesPart No. PFJA1030Z Part No. PFJXE0805Z orAccessory information Model No Specifications/UsageFinding the Controls Location of controlsDisplay One-touch keysRear view OverviewFront view Installation Ink filmOpen the front cover by pulling up the center part Open the back coverTurn the gear of blue core in the direction of the arrow To use A4 size paper Paper trayTo use legal size paper Document tray Handset Attach the document tray into the slots onRecording paper To add paperConnections and Setup Connecting to a telephone line jack and power outletUsing surge protectors Selecting the way to use your fax machineTelephone wiring image House or office Your situation ConnectionsYou wish to use the fax machine and your Answering machine in the same roomHow to set up How to receive callsIf the answering machine is turned off With the fax machineCase 2 One line used for fax only How to set up How to receive calls Fax machine will receive it automaticallyTelephone wiring image in house or office TEL Mode Telephone wiring image in house or office Connections Your situationFAX TEL Voice mail Connections and Setup Single telephone line Phone number Fax Computer machine EXT. in USE Help Button Help functionVolume Adjusting volumeRinger volume Handset receiver volumeDate and time, your logo and fax number Setting the date and timeInitial Programming Setting your logo Example BillTo change capital or lower-case letters To delete a characterKeys Characters To select characters using + or Display order of charactersTo select characters with the dial keypad To delete a number Setting your fax numberExample +234 Automatic Dialing Storing names and telephone numbers into one-touch dialStoring names and telephone numbers into navigator directory Editing a stored entry Press Menu ExampleTo cancel erasing, press Stop Press SET Erasing a stored entryPress + or -displayed Example Until the desired entry is Stored name and number are erasedUsing one-touch dial Using the directoryPress Monitor or lift the handset Press the desired station keyCaller ID service from your phone company To confirm caller information using Caller ID listCaller ID How Caller ID is displayedViewing and calling back using caller information Press Caller IDTo stop viewing To edit the telephone number for calling backTo cancel erasing, press STOP, then Erasing caller informationErasing all caller information Erasing specific caller informationFor navigator directory To select the resolution Sending FaxesSending a fax manually To redial the last number Press REDIAL/PAUSEPress FAX/START Sending from memory Quick scan feature To transmit more than 10 pages at a timeConvenient way to send a fax To stop transmissionDocument weight Documents you can sendMinimum size Maximum size Effective scanning areaSending a fax using one-touch dial and navigator directory Using stationsUsing navigator directory Fax auto redialBroadcast transmission Programming entries into the broadcast memoryPress Broadcast Program entriesAdding a new entry into the broadcast memory Press + or -until the following is displayedStation Example Example NikkiErasing a stored entry in the broadcast memory Example BOBTo cancel the broadcast setting To send the same document to more than one party only onceActivating TEL mode Receiving FaxesReceiving a fax manually To stop receivingFax documents Activating FAX only mode How to receive callsReceiving a fax automatically Using two or more phone numbers in a single telephone line Activating the Distinctive Ring featureDistinctive Ring Press #, thenProgramming the ring pattern assigned for fax Ring pattern SettingsIf you use three or more phone numbers To stop copying Quick scan featureCopying Convenient way of copying Example Making 2 copies of a 4-page original document To collate multiple copiesPress + or -repeatedly until the following is displayed Features Summary Programming method for basic featuresTo cancel programming ProgrammingProgramming method for advanced features Basic features Advanced features Code #40 Setting the silent detection Code #44 Setting the memory reception alertCode #46 Setting the friendly reception Code #36 Receiving oversized documentsCode #76 Setting the connecting tone Connecting Tone MODE=ON ±Error Messages Communication Error Code 40-42, 46-72, FFCommunication Error Code 43 ERROR-NOT Your Unit Code 54, 59Display Press SET to clear the messageBack cover is open. Close it Remaining film is low. Prepare a new filmTransmission error occurred. Try again Recording paper jam occurred. Clear the jammed paperFrequently Asked Questions When a function does not work, check hereGeneral Fax sendingReceiving mode Fax receivingCopying Using an answering machineIf a power failure occurs Replacement Remove the stoppers and tags from the new ink filmDotted area Back cover Front cover Display When the recording paper has jammed in the unit JamsRecording paper jam Remove the jammed recording paperAround the blue core When the recording paper was not fed into the unit properly Document jams sending Close the front cover securelyCleaning Do not use paper products, such as paper towels or tissuesConnect the power cord and the telephone line cord Document feederThermal head Correct Printed Reports Reference lists and reportsCaller IQ Feature OpenLCR service for the Caller IQ featureTo turn the Caller IQ feature From on to OFFTo turn the Caller IQ feature from OFF to on Updating the rate table downloading the rate tableSet the Caller IQ feature to on by referring to During downloadOr sending/receiving a document Automatic downloadSpecifications Technical data about this productPaper specifications Recording paper sizeFCC and Other Information FCC and Other InformationFCC and Other Information Limited Warranty Panasonic Facsimile Product Limited WarrantyFAX categories Parts Labor Thermal Transfer FacsimileWarranty For product serviceCustomer Services Customer Services directoryBasic features Advanced featuresIndex Program indexRing setting Navigator directoryOne-touch dial ReportsPanasonic FAX Advantage Program PFQX1701ZA CC0502TW0
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