Nortel Networks manual SRG50 overview, Features SRG 1.5 on BCM SRG50 400

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Chapter 2

SRG50 overview

The SRG50 is a software application that leverages the BCM50 platform. It is optimized to provide feature transparency to the main office call server and to act as a survival remote gateway in a CS 1000 IP branch office environment.

SRG50 supports up to 80 survivable IP users with a single SRG application authorization code.

SRG50 Release 3.0 operates with CS 1000 running Release 4.0, 4.5, 5.0, and 5.5.

Configure SRG50 with Business Element Manager (Element Manager) or Network Configuration Manager (NCM). For detailed information about managing SRG50 with NCM, see your NCM documentation.

For a summary of differences between SRG versions, see the following table.

Table 2 Summary of supported features on the different SRG versions (Sheet 1 of 2)

Features

SRG 1.5 on BCM 200/

SRG50 1.0

SRG50 2.0

SRG50 3.0

 

400

 

 

 

 

 

 

 

 

Platform

Available on BCM 200/

Available on standard

Available on standard

Available on standard

 

400 hardware.

BCM50 hardware.

BCM50 and BCM50b

BCM50 and BCM50b

 

SRG 1.5 is not

SRG50 1.0 is not

hardware only.

hardware only.

 

 

 

 

available on BCM1000

available on BCM50a

SRG50 2.0 is not

SRG50 3.0 is not

 

hardware.

or BCM50e hardware.

available on BCM50a,

available on BCM50a,

 

 

 

BCM50ba, BCM50e,

BCM50ba, BCM50e,

 

 

 

and BCM50be

and BCM50be

 

 

 

hardware.

hardware.

 

 

 

 

 

Call Servers

CS1000 Release 3.0,

CS1000 Release 3.0,

CS1000 Release 4.0,

CS1000 Release

 

4.0, and 4.5

4.0, and 4.5

4.5, and 5.0

4.0,4.5, and 5.0

 

 

 

 

 

Trunking

H323 is supported.

H323 is supported.

When CS1000 is

H323 and SIP trunking

 

 

 

supported by SRG,

are supported.

 

 

 

both H323 and SIP

 

 

 

 

trunks are supported

 

 

 

 

between them.

 

 

 

 

 

 

IP clients

IP Phones 2001, 2002

IP Phones 2001, 2002

IP Phones 2001, 2002

IP Phones 2001, 2002

 

(phase 1 and 2), 2004

(phase 1 and 2), 2004

(phase 1 and 2), 2004

(phase 1 and 2), 2004

 

(phase 1 and 2), 2007.

(phase 1 and 2), 2007.

(phase 1 and 2), 2007.

(phase 1 and 2), 2007.

 

IP KEM, IP Phone

IP KEM, IP Phone

IP KEM, IP Phone

IP KEM, IP Phone

 

2050 series.

2050 (v1).

2050 series.

2050 series.

 

IP Phone 1110, 1120,

IP Phone 2033

IP Phone 1120, 1140,

IP Phone 1110, 1120,

 

1140, IP Phone 2033

(polycom), 2122

IP Phone 2033

1140, IP Phone 2033

 

(polycom), WLAN

 

(polycom), WLAN

(polycom), WLAN

 

2210/2211/2212.

 

2210/2211/2212.

2210/2211/2212.

 

 

 

 

 

Number of IP

90

32

80

80

clients

 

 

 

 

supported

 

 

 

 

 

 

 

 

 

NetIQ

Not supported

Not supported

Supported

Supported

 

 

 

 

 

PVQM

Not supported

Not applicable

Supported

Supported

 

 

 

 

 

SRG50 Configuration Guide

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved Task List SRG50 Configuration GuideNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 Acronyms Getting startedAbout this guide AudienceGetting started Acronyms used in this guide Sheet 2 Convention Example Used for Word in a special font shown Symbols and conventions used in this guideCommand line prompts on display telephones Getting started Convention Example Used for Related publicationsGetting Help from the Nortel Web site How to get helpGetting started NN40140-500 SRG50 overview Features SRG 1.5 on BCM SRG50 400BCM50 default IP addresses SRG50 creationPort IP address Subnet mask Click Load File BCM50 default user names and passwordsSRG50 keycode activation To activate the SRG keycodeTo verify that the SRG has been successfully created SRG50 and BCM50 features comparisonTo reboot the system Click Reboot BCM50 SystemSRG50 overview Comparison of BCM50 and SRG50 Sheet 2 Supported devicesSRG50 terminology SRG50 terminology Sheet 1Term Description SRG50 overview SRG50 terminology Sheet 2 Normal modeCoordination with the main office call server SRG operating modesNormal mode Local mode Local modeAutomatic registration with the main office SRG installation and configuration summarySRG50 overview Process map for installing and configuring an SRG Configuration Telephony Global Settings Foundation configurationConfiguration System IP Subsystem Configuration Resources Application ResourcesTask summary IP telephone configurationConfiguration Telephony Lines Target Lines Dialing plan configurationVoIP trunk configuration Configuration Telephony Sets All DNsConfiguration Telephony Lines Active Physical Lines Configuration Telephony Lines Active VoIP LinesCall routing configuration Redirection and call forward configurationConfiguration Telephony Dialing Plan Routing Task summary NN40140-500 Comparison of CS 1000 and SRG terms and contexts Sheet 1 CS 1000 considerationsCS 1000 and SRG terminology comparison CS 1000 considerationsAC1 Normal and local mode overview Survivability Testing the telephone in local mode Recovery to normal modeVirtual trunk capacity Vacant Number Routing VNRBandwidth management Network Bandwidth Management Nbwm Adaptive Network Bandwidth Management AdbwmAlternative Call Routing ACR To configure SRG for Nbwm and Adbwm Bandwidth management configuration NBWM, ADBWM,Ensure that the DN Type is Public Unknown To configure Alternative Call Routing with did trunksEmergency Services Access ESA configuration To configure on-site notification To configure Emergency Services AccessS1000 Main Office Settings panel S1000 Main Office Settings Sheet 1CS 1000 information for the SRG S1000 Main Office Settings Sheet 2 Field Values Description Node ID To datafill the S1000 Main Office Settings panelCS 1000 considerations S1000 Main Office Settings Sheet 3 MO Access Code LengthIP telephones redirection IP telephones numbers and modelsIP telephone numbers and models Sheet 1 Hardware S1000 IP Terminal Details panelSRG S1000 IP Terminal Details fields Sheet 1 Field Values DescriptionVersion To enter the Motn and BuidTo redirect the telephone to the main office call server Field Values Description FirmwareIP telephone settings Configuration settings for redirected IP PhonesParameter Setting Supported IP clients and firmware versions Firmware upgradeFirmware upgrade procedure Supported firmwareCS 1000 considerations NN40140-500 IP telephones setup and configuration Registration passwordTo set the IP telephone registration password Password registration parameters IP telephones setup and configurationLocal mode indication IP telephone codec and jitter settingsTo change local mode indication To configure DN records for redirected IP telephones Telephone DN records configurationIP telephones setup and configuration Model Button Select the Capabilities and Preferences tabTo map received numbers to the DN Received numbers configurationDhcp settings configuration To configure Dhcp settings for SRG operationCall forwarding options Configuration settings for redirected IP telephones Configuration settings for redirected phonesTest Local Mode To activate Test Local ModeDelayed ring transfer Features in local modeTo exit Test Local Mode and return to Normal Mode Receiver volumeLanguage and Contrast Emergency Services SupportAlarm set Held line reminderIP telephones setup and configuration NN40140-500 IP networking, SRG to WAN, main office to WAN Setting up the private VoIP networkVoIP trunks Setting up the private VoIP networkBasic parameters Basic parameters Sheet 1Parameter Value Context Private dialing plan Setting up the private VoIP network Basic parameters Sheet 2Meridian Customer Defined Network Mcdn To enable Mcdn TATQoS settings codec, jitter buffer, and related items Main office QoS settings Sheet 1Media parameter Settings SIP settings Modules panel, IP Trunks SRG50 Configuration Guide To enter the QoS settings for VoIP trunksNetwork security VoIP trunking configurationFallback configuration To enable fallbackGatekeeper routing To configure gatekeeper settings for H323 trunksCall routing Outgoing calls configurationTo configure routing for outgoing calls Line poolsSelect the Destination Codes tab SRG Pstn access Remote Access Package for VoIP trunksTo configure remote access packages To configure destination codes for the Pstn Pstn destination codes configurationExternal attendant support Main office informationPstn access and analog devices Pstn access considerationsAnalog devices considerations To configure the DNs for analog devices Access to system featuresPstn access and analog devices Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 Issue / Problem Probable Cause / Solution TroubleshootingIP telephone troubleshooting IP telephone troubleshooting Sheet 1Call Server Details Event Id Severity Type Comments Troubleshooting IP telephone troubleshooting Sheet 2IP terminal details IP Terminal Details Sheet 1Troubleshooting Probable causes for redirection failureIP Terminal Details Sheet 2 IP telephone firmware discrepancies Troubleshooting fallback to local modeIP telephones manual redirection To manually redirect an IP telephone to the main officeCannot clear alarms using an alarm set Troubleshooting NN40140-500 Telephone features in normal and local mode Normal modeLocal mode Telephone features in normal and local mode IP Phone 1110 in Local modeIP Phone 1120E in Local mode IP Phone 1140E in Local modeIntercom/Line IP Phone 2002 in Local mode IP Phone 2001 in Local modeIP Phone 2007 in Local mode IP Phone 2004 in Local modeIP Phone 2033 in Local mode Link key sequences Sheet 1 ATA extension featuresIP 2050 Softphone in Local Mode Feature Activate CancelLink *3 Dialing plan Gatekeeper Gateway H.323 IP telephones Local modeGlossary Branch office Call routingSteering codes Normal mode QoSGlossary Main office, main office call serverIndex 100 101 102
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