Nortel Networks SRG50 manual To configure the DNs for analog devices, Access to system features

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80Chapter 7 PSTN access and analog devices

•Access to system features

Analog telephones do not have a Feature key. Instead, they use a Link (*) key to access system features. If you leave the analog telephone records at the default settings, these telephones have greater feature access on the SRG than the

IP telephones in local mode. If you do not want different feature access on the analog telephones, turn the unwanted settings off as you program the telephone.

To configure the DNs for analog devices

1In Element Manager, navigate to the Active Sets panel (Configuration > Telephony > Sets > Active Sets). See the figure Active Sets panel on page 80.

2Select the Line Access tab.

Figure 16 Active Sets panel

3Identify the DNs for which the Model is Analog and align the settings for each with the information in the following steps.

4To support outgoing number display over the PSTN, enter the public access number for the telephone in the Public OLI field (Pub. OLI).

5To assign specific PSTN lines to each telephone, add the line(s) (Details for DN panel > Line Assignment tab). You would do this if, for example, you want one user to field all customer calls when the system is in local mode.

6Ensure that the Appearance Type (Details for DN panel > Line Assignment tab) is set to Ring only.

7Assign the target line to the telephone (Details for DN panel > Line Pool Access tab).

8Assign both the PSTN and VoIP trunk line pools to all telephones that are allowed to make calls over the PSTN or to the main office over the VoIP trunk.

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved SRG50 Configuration Guide Task ListNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 Getting started About this guideAudience AcronymsGetting started Acronyms used in this guide Sheet 2 Symbols and conventions used in this guide Command line prompts on display telephonesGetting started Convention Example Used for Word in a special font shownRelated publications Convention Example Used forHow to get help Getting Help from the Nortel Web siteGetting started NN40140-500 Features SRG 1.5 on BCM SRG50 400 SRG50 overviewPort IP address Subnet mask BCM50 default IP addressesSRG50 creation BCM50 default user names and passwords SRG50 keycode activationTo activate the SRG keycode Click Load FileSRG50 and BCM50 features comparison To reboot the systemClick Reboot BCM50 System To verify that the SRG has been successfully createdSupported devices SRG50 overview Comparison of BCM50 and SRG50 Sheet 2Term Description SRG50 terminologySRG50 terminology Sheet 1 Normal mode Coordination with the main office call serverSRG operating modes SRG50 overview SRG50 terminology Sheet 2Normal mode Local mode Local modeSRG installation and configuration summary Automatic registration with the main officeSRG50 overview Process map for installing and configuring an SRG Foundation configuration Configuration System IP SubsystemConfiguration Resources Application Resources Configuration Telephony Global SettingsIP telephone configuration Task summaryDialing plan configuration VoIP trunk configurationConfiguration Telephony Sets All DNs Configuration Telephony Lines Target LinesConfiguration Telephony Lines Active VoIP Lines Configuration Telephony Lines Active Physical LinesConfiguration Telephony Dialing Plan Routing Call routing configurationRedirection and call forward configuration Task summary NN40140-500 CS 1000 considerations CS 1000 and SRG terminology comparisonCS 1000 considerations Comparison of CS 1000 and SRG terms and contexts Sheet 1AC1 Normal and local mode overview Survivability Recovery to normal mode Testing the telephone in local modeBandwidth management Virtual trunk capacityVacant Number Routing VNR Alternative Call Routing ACR Network Bandwidth Management NbwmAdaptive Network Bandwidth Management Adbwm Bandwidth management configuration NBWM, ADBWM, To configure SRG for Nbwm and AdbwmTo configure Alternative Call Routing with did trunks Ensure that the DN Type is Public UnknownEmergency Services Access ESA configuration To configure Emergency Services Access To configure on-site notificationCS 1000 information for the SRG S1000 Main Office Settings panelS1000 Main Office Settings Sheet 1 S1000 Main Office Settings Sheet 2 To datafill the S1000 Main Office Settings panel CS 1000 considerations S1000 Main Office Settings Sheet 3MO Access Code Length Field Values Description Node IDIP telephone numbers and models Sheet 1 IP telephones redirectionIP telephones numbers and models S1000 IP Terminal Details panel SRG S1000 IP Terminal Details fields Sheet 1Field Values Description HardwareTo enter the Motn and Buid To redirect the telephone to the main office call serverField Values Description Firmware VersionParameter Setting IP telephone settingsConfiguration settings for redirected IP Phones Firmware upgrade Firmware upgrade procedureSupported firmware Supported IP clients and firmware versionsCS 1000 considerations NN40140-500 To set the IP telephone registration password IP telephones setup and configurationRegistration password IP telephones setup and configuration Password registration parametersTo change local mode indication Local mode indicationIP telephone codec and jitter settings Telephone DN records configuration To configure DN records for redirected IP telephonesIP telephones setup and configuration Select the Capabilities and Preferences tab Model ButtonReceived numbers configuration To map received numbers to the DNCall forwarding options Dhcp settings configurationTo configure Dhcp settings for SRG operation Configuration settings for redirected phones Test Local ModeTo activate Test Local Mode Configuration settings for redirected IP telephonesFeatures in local mode To exit Test Local Mode and return to Normal ModeReceiver volume Delayed ring transferEmergency Services Support Alarm setHeld line reminder Language and ContrastIP telephones setup and configuration NN40140-500 Setting up the private VoIP network IP networking, SRG to WAN, main office to WANSetting up the private VoIP network VoIP trunksParameter Value Context Basic parametersBasic parameters Sheet 1 Setting up the private VoIP network Basic parameters Sheet 2 Private dialing planTo enable Mcdn TAT Meridian Customer Defined Network McdnMedia parameter Settings SIP settings QoS settings codec, jitter buffer, and related itemsMain office QoS settings Sheet 1 To enter the QoS settings for VoIP trunks Modules panel, IP Trunks SRG50 Configuration GuideVoIP trunking configuration Fallback configurationTo enable fallback Network securityTo configure gatekeeper settings for H323 trunks Gatekeeper routingOutgoing calls configuration To configure routing for outgoing callsLine pools Call routingSelect the Destination Codes tab To configure remote access packages SRG Pstn accessRemote Access Package for VoIP trunks Pstn destination codes configuration To configure destination codes for the PstnMain office information External attendant supportAnalog devices considerations Pstn access and analog devicesPstn access considerations Pstn access and analog devices To configure the DNs for analog devicesAccess to system features Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 Troubleshooting IP telephone troubleshootingIP telephone troubleshooting Sheet 1 Issue / Problem Probable Cause / SolutionTroubleshooting IP telephone troubleshooting Sheet 2 IP terminal detailsIP Terminal Details Sheet 1 Call Server Details Event Id Severity Type CommentsIP Terminal Details Sheet 2 TroubleshootingProbable causes for redirection failure Troubleshooting fallback to local mode IP telephones manual redirectionTo manually redirect an IP telephone to the main office IP telephone firmware discrepanciesCannot clear alarms using an alarm set Troubleshooting NN40140-500 Local mode Telephone features in normal and local modeNormal mode IP Phone 1110 in Local mode Telephone features in normal and local modeIntercom/Line IP Phone 1120E in Local modeIP Phone 1140E in Local mode IP Phone 2001 in Local mode IP Phone 2002 in Local modeIP Phone 2004 in Local mode IP Phone 2007 in Local modeIP Phone 2033 in Local mode ATA extension features IP 2050 Softphone in Local ModeFeature Activate Cancel Link key sequences Sheet 1Link *3 Gatekeeper Gateway H.323 IP telephones Local mode GlossaryBranch office Call routing Dialing planNormal mode QoS GlossaryMain office, main office call server Steering codesIndex 100 101 102