Nortel Networks SRG50 manual Telephone features in normal and local mode, Normal mode, Local mode

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Appendix A

Telephone features in normal and local mode

The information provided here is designed for distribution to telephone users at the SRG.

The SRG50 supports the following:

IP Phones 110, 1120E, and 1140E

IP Phones 2001, 2002, 2004, 2007, and 2033

IP Phone Key Expansion Module (KEM) – The IP Phone KEM is supported on an SRG with normal mode IP Phones. It does not function with local mode or test local mode IP Phones.

IP Softphone 2050 v1/v2

Mobile Voice Client (MVC) 2050

WLAN Handsets 2210, 2211, and 2212

WLAN Handsets 6120 and 6140

WLAN Handsets 1210, 1220, and 1230

Analog (500/2500 type) telephones

Analog devices such as fax machines

Normal mode

In normal mode, IP telephones have the feature set that is supported by the main office. User cards are not supplied with the SRG because the feature set depends on the main office applications. If required, obtain user cards from the main office for normal mode features.

Features available to analog and ISDN telephones are provided by the SRG and depend on the SRG applications. Consult the SRG system administrator for a complete description.

A quick reference list to the default SRG features for an analog telephone are provided in ATA extension features on page 95. Consult the SRG administrator to determine if these features have been changed.

Local mode

In local mode, call control and features are provided by the SRG are processed by the SRG. Access to the main office is over PSTN lines; main office telephony features and applications are not available.

If routing and destination codes are set up as suggested in Call routing on page 74, the dialing sequence for the main office is the same as in normal mode.

For illustrations that show the default display settings for each type of IP telephone when the phone is in local mode, refer to:

SRG50 Configuration Guide

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved Task List SRG50 Configuration GuideNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 About this guide Getting startedAudience AcronymsGetting started Acronyms used in this guide Sheet 2 Command line prompts on display telephones Symbols and conventions used in this guideGetting started Convention Example Used for Word in a special font shownConvention Example Used for Related publicationsGetting Help from the Nortel Web site How to get helpGetting started NN40140-500 SRG50 overview Features SRG 1.5 on BCM SRG50 400Port IP address Subnet mask BCM50 default IP addressesSRG50 creation SRG50 keycode activation BCM50 default user names and passwordsTo activate the SRG keycode Click Load FileTo reboot the system SRG50 and BCM50 features comparisonClick Reboot BCM50 System To verify that the SRG has been successfully createdSRG50 overview Comparison of BCM50 and SRG50 Sheet 2 Supported devicesTerm Description SRG50 terminologySRG50 terminology Sheet 1 Coordination with the main office call server Normal modeSRG operating modes SRG50 overview SRG50 terminology Sheet 2Normal mode Local mode Local modeAutomatic registration with the main office SRG installation and configuration summarySRG50 overview Process map for installing and configuring an SRG Configuration System IP Subsystem Foundation configurationConfiguration Resources Application Resources Configuration Telephony Global SettingsTask summary IP telephone configurationVoIP trunk configuration Dialing plan configurationConfiguration Telephony Sets All DNs Configuration Telephony Lines Target LinesConfiguration Telephony Lines Active Physical Lines Configuration Telephony Lines Active VoIP LinesConfiguration Telephony Dialing Plan Routing Call routing configurationRedirection and call forward configuration Task summary NN40140-500 CS 1000 and SRG terminology comparison CS 1000 considerationsCS 1000 considerations Comparison of CS 1000 and SRG terms and contexts Sheet 1AC1 Normal and local mode overview Survivability Testing the telephone in local mode Recovery to normal modeBandwidth management Virtual trunk capacityVacant Number Routing VNR Alternative Call Routing ACR Network Bandwidth Management NbwmAdaptive Network Bandwidth Management Adbwm To configure SRG for Nbwm and Adbwm Bandwidth management configuration NBWM, ADBWM,Ensure that the DN Type is Public Unknown To configure Alternative Call Routing with did trunksEmergency Services Access ESA configuration To configure on-site notification To configure Emergency Services AccessCS 1000 information for the SRG S1000 Main Office Settings panelS1000 Main Office Settings Sheet 1 S1000 Main Office Settings Sheet 2 CS 1000 considerations S1000 Main Office Settings Sheet 3 To datafill the S1000 Main Office Settings panelMO Access Code Length Field Values Description Node IDIP telephone numbers and models Sheet 1 IP telephones redirectionIP telephones numbers and models SRG S1000 IP Terminal Details fields Sheet 1 S1000 IP Terminal Details panelField Values Description HardwareTo redirect the telephone to the main office call server To enter the Motn and BuidField Values Description Firmware VersionParameter Setting IP telephone settingsConfiguration settings for redirected IP Phones Firmware upgrade procedure Firmware upgradeSupported firmware Supported IP clients and firmware versionsCS 1000 considerations NN40140-500 To set the IP telephone registration password IP telephones setup and configurationRegistration password Password registration parameters IP telephones setup and configurationTo change local mode indication Local mode indicationIP telephone codec and jitter settings To configure DN records for redirected IP telephones Telephone DN records configurationIP telephones setup and configuration Model Button Select the Capabilities and Preferences tabTo map received numbers to the DN Received numbers configurationCall forwarding options Dhcp settings configurationTo configure Dhcp settings for SRG operation Test Local Mode Configuration settings for redirected phonesTo activate Test Local Mode Configuration settings for redirected IP telephonesTo exit Test Local Mode and return to Normal Mode Features in local modeReceiver volume Delayed ring transferAlarm set Emergency Services SupportHeld line reminder Language and ContrastIP telephones setup and configuration NN40140-500 IP networking, SRG to WAN, main office to WAN Setting up the private VoIP networkVoIP trunks Setting up the private VoIP networkParameter Value Context Basic parametersBasic parameters Sheet 1 Private dialing plan Setting up the private VoIP network Basic parameters Sheet 2Meridian Customer Defined Network Mcdn To enable Mcdn TATMedia parameter Settings SIP settings QoS settings codec, jitter buffer, and related itemsMain office QoS settings Sheet 1 Modules panel, IP Trunks SRG50 Configuration Guide To enter the QoS settings for VoIP trunksFallback configuration VoIP trunking configurationTo enable fallback Network securityGatekeeper routing To configure gatekeeper settings for H323 trunksTo configure routing for outgoing calls Outgoing calls configurationLine pools Call routingSelect the Destination Codes tab To configure remote access packages SRG Pstn accessRemote Access Package for VoIP trunks To configure destination codes for the Pstn Pstn destination codes configurationExternal attendant support Main office informationAnalog devices considerations Pstn access and analog devicesPstn access considerations Pstn access and analog devices To configure the DNs for analog devicesAccess to system features Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 IP telephone troubleshooting TroubleshootingIP telephone troubleshooting Sheet 1 Issue / Problem Probable Cause / SolutionIP terminal details Troubleshooting IP telephone troubleshooting Sheet 2IP Terminal Details Sheet 1 Call Server Details Event Id Severity Type CommentsIP Terminal Details Sheet 2 TroubleshootingProbable causes for redirection failure IP telephones manual redirection Troubleshooting fallback to local modeTo manually redirect an IP telephone to the main office IP telephone firmware discrepanciesCannot clear alarms using an alarm set Troubleshooting NN40140-500 Local mode Telephone features in normal and local modeNormal mode Telephone features in normal and local mode IP Phone 1110 in Local modeIntercom/Line IP Phone 1120E in Local modeIP Phone 1140E in Local mode IP Phone 2002 in Local mode IP Phone 2001 in Local modeIP Phone 2007 in Local mode IP Phone 2004 in Local modeIP Phone 2033 in Local mode IP 2050 Softphone in Local Mode ATA extension featuresFeature Activate Cancel Link key sequences Sheet 1Link *3 Glossary Gatekeeper Gateway H.323 IP telephones Local modeBranch office Call routing Dialing planGlossary Normal mode QoSMain office, main office call server Steering codesIndex 100 101 102