Nortel Networks SRG50 manual Normal mode

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22Chapter 2 SRG50 overview

Figure 1 Normal mode

Branch office

Main office

SRG

IP phones

 

 

IP phones

WLAN

Software

VoIP connection over WAN

handsets

phones

Normal mode

 

 

IP telephones connected at the SRG are registered with the main office call server and are under main office control. They operate as branch user sets and have access to all telephony services and features that the call server offers to IP telephones connected directly to the main office.

When a branch user set initiates a local PSTN call, the main office sets up the call using the VoIP trunks, which establishes a local media path. Emergency Services Access calls are similarly routed to the SRG PSTN. The telephone is redirected to local mode and the SRG initiates a local PSTN call to 911. For main office callers, the SRG acts as a VoIP-PSTN gateway during normal mode.

When call forwarding has been configured, incoming PSTN calls to the branch user set are forwarded over VoIP trunks (either H.323 or SIP) to the main office, which terminates the call at the branch user. Similarly, calls from analog telephones connected to the SRG to the branch user set are forwarded to the main office over VoIP trunks, which then terminates the call at the branch user. Calls from the branch user set to the analog telephones at the SRG are routed over the VoIP trunks to terminate at the analog telephone. In all these call scenarios, only signaling messages go through the VoIP trunk. The media path is set up directly between the branch user set and the voice gateway at the SRG. This means that these calls do not use any WAN bandwidth between the main office and the branch office after calls are established.

When a branch user IP telephone calls a main office IP telephone and vice versa, the call is a simple station-to-station call within the main office call server. Since the branch user IP telephone is physically remote from the call server, the media path goes through the WAN connection between the main office and the SRG, and thus uses WAN bandwidth, as demanded by the codec used in the call.

NN40140-500

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved SRG50 Configuration Guide Task ListNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 Audience Getting startedAbout this guide AcronymsGetting started Acronyms used in this guide Sheet 2 Getting started Symbols and conventions used in this guideCommand line prompts on display telephones Convention Example Used for Word in a special font shownRelated publications Convention Example Used forHow to get help Getting Help from the Nortel Web siteGetting started NN40140-500 Features SRG 1.5 on BCM SRG50 400 SRG50 overviewSRG50 creation BCM50 default IP addressesPort IP address Subnet mask To activate the SRG keycode BCM50 default user names and passwordsSRG50 keycode activation Click Load FileClick Reboot BCM50 System SRG50 and BCM50 features comparisonTo reboot the system To verify that the SRG has been successfully created Supported devices SRG50 overview Comparison of BCM50 and SRG50 Sheet 2SRG50 terminology Sheet 1 SRG50 terminologyTerm Description SRG operating modes Normal modeCoordination with the main office call server SRG50 overview SRG50 terminology Sheet 2Normal mode Local mode Local modeSRG installation and configuration summary Automatic registration with the main officeSRG50 overview Process map for installing and configuring an SRG Configuration Resources Application Resources Foundation configurationConfiguration System IP Subsystem Configuration Telephony Global SettingsIP telephone configuration Task summaryConfiguration Telephony Sets All DNs Dialing plan configurationVoIP trunk configuration Configuration Telephony Lines Target LinesConfiguration Telephony Lines Active VoIP Lines Configuration Telephony Lines Active Physical LinesRedirection and call forward configuration Call routing configurationConfiguration Telephony Dialing Plan Routing Task summary NN40140-500 CS 1000 considerations CS 1000 considerationsCS 1000 and SRG terminology comparison Comparison of CS 1000 and SRG terms and contexts Sheet 1AC1 Normal and local mode overview Survivability Recovery to normal mode Testing the telephone in local modeVacant Number Routing VNR Virtual trunk capacityBandwidth management Adaptive Network Bandwidth Management Adbwm Network Bandwidth Management NbwmAlternative Call Routing ACR Bandwidth management configuration NBWM, ADBWM, To configure SRG for Nbwm and AdbwmTo configure Alternative Call Routing with did trunks Ensure that the DN Type is Public UnknownEmergency Services Access ESA configuration To configure Emergency Services Access To configure on-site notificationS1000 Main Office Settings Sheet 1 S1000 Main Office Settings panelCS 1000 information for the SRG S1000 Main Office Settings Sheet 2 MO Access Code Length To datafill the S1000 Main Office Settings panelCS 1000 considerations S1000 Main Office Settings Sheet 3 Field Values Description Node IDIP telephones numbers and models IP telephones redirectionIP telephone numbers and models Sheet 1 Field Values Description S1000 IP Terminal Details panelSRG S1000 IP Terminal Details fields Sheet 1 HardwareField Values Description Firmware To enter the Motn and BuidTo redirect the telephone to the main office call server VersionConfiguration settings for redirected IP Phones IP telephone settingsParameter Setting Supported firmware Firmware upgradeFirmware upgrade procedure Supported IP clients and firmware versionsCS 1000 considerations NN40140-500 Registration password IP telephones setup and configurationTo set the IP telephone registration password IP telephones setup and configuration Password registration parametersIP telephone codec and jitter settings Local mode indicationTo change local mode indication Telephone DN records configuration To configure DN records for redirected IP telephonesIP telephones setup and configuration Select the Capabilities and Preferences tab Model ButtonReceived numbers configuration To map received numbers to the DNTo configure Dhcp settings for SRG operation Dhcp settings configurationCall forwarding options To activate Test Local Mode Configuration settings for redirected phonesTest Local Mode Configuration settings for redirected IP telephonesReceiver volume Features in local modeTo exit Test Local Mode and return to Normal Mode Delayed ring transferHeld line reminder Emergency Services SupportAlarm set Language and ContrastIP telephones setup and configuration NN40140-500 Setting up the private VoIP network IP networking, SRG to WAN, main office to WANSetting up the private VoIP network VoIP trunksBasic parameters Sheet 1 Basic parametersParameter Value Context Setting up the private VoIP network Basic parameters Sheet 2 Private dialing planTo enable Mcdn TAT Meridian Customer Defined Network McdnMain office QoS settings Sheet 1 QoS settings codec, jitter buffer, and related itemsMedia parameter Settings SIP settings To enter the QoS settings for VoIP trunks Modules panel, IP Trunks SRG50 Configuration GuideTo enable fallback VoIP trunking configurationFallback configuration Network securityTo configure gatekeeper settings for H323 trunks Gatekeeper routingLine pools Outgoing calls configurationTo configure routing for outgoing calls Call routingSelect the Destination Codes tab Remote Access Package for VoIP trunks SRG Pstn accessTo configure remote access packages Pstn destination codes configuration To configure destination codes for the PstnMain office information External attendant supportPstn access considerations Pstn access and analog devicesAnalog devices considerations Access to system features To configure the DNs for analog devicesPstn access and analog devices Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 IP telephone troubleshooting Sheet 1 TroubleshootingIP telephone troubleshooting Issue / Problem Probable Cause / SolutionIP Terminal Details Sheet 1 Troubleshooting IP telephone troubleshooting Sheet 2IP terminal details Call Server Details Event Id Severity Type CommentsProbable causes for redirection failure TroubleshootingIP Terminal Details Sheet 2 To manually redirect an IP telephone to the main office Troubleshooting fallback to local modeIP telephones manual redirection IP telephone firmware discrepanciesCannot clear alarms using an alarm set Troubleshooting NN40140-500 Normal mode Telephone features in normal and local modeLocal mode IP Phone 1110 in Local mode Telephone features in normal and local modeIP Phone 1140E in Local mode IP Phone 1120E in Local modeIntercom/Line IP Phone 2001 in Local mode IP Phone 2002 in Local modeIP Phone 2004 in Local mode IP Phone 2007 in Local modeIP Phone 2033 in Local mode Feature Activate Cancel ATA extension featuresIP 2050 Softphone in Local Mode Link key sequences Sheet 1Link *3 Branch office Call routing Gatekeeper Gateway H.323 IP telephones Local modeGlossary Dialing planMain office, main office call server Normal mode QoSGlossary Steering codesIndex 100 101 102