Nortel Networks SRG50 manual Glossary, Branch office Call routing, Dialing plan

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97

Glossary

BDP

branch office

call routing

CDP

dialing plan

FXO

gatekeeper

gateway H.323

IP

IP telephones

local mode

Both Dialing Plans.

A dialing plan option that is supported on the main office only. The SRG supports CDP or UDP only. If the main office is running BDP, the SRG zone must be configured to allow either CDP or UDP, not both.

A system that is remote from the main office but provides telephony services using the main office servers. When a branch office is a survivable remote gateway, telephony services are provided by the branch office if communication with the main office is lost.

Coding that is configured on a system to ensure that outgoing calls are directed to the correct trunks and incoming calls are directed to the correct device(s) on the system. (see also: dialing plan)

Coordinated Dialing Plan.

Under the recommended Coordinated Dialing Plan, the Branch User ID can be an extension (for example, 4567). For more information about CDP, consult the main office documentation that covers dialing plans.

Each system uses a specific numbering configuration (dialing plan) that determines how calls will be handled over a private or public network. (see also: call routing)

Foreign eXchange Office: an interface that connects to the PSTN central office and is

the interface offered on a standard telephone. Example: RJ-11 connector that allows analog connection to the central office.

The gatekeeper is an IP network application that directs IP traffic to all the systems on the network. Parameters for both the main office and the SRG must be assigned to all gatekeepers on the network. If the gatekeeper is down, the SRG attempts to connect to the alternate gatekeeper, if there is one. If the alternate gatekeeper is also down, or there is no alternate gatekeeper, the SRG IP telephones remain registered with the main office, but calls cannot be sent to the SRG.

The IP portal on each system that establishes the VoIP trunk.

An IP gateway protocol used by both the main office and the SRG to create VoIP trunking connections.

Internet Protocol

IP specifies the format of packets, also called datagrams, and the addressing scheme in the TCP/IP protocol suite. Where IP defines the packet and addressing scheme, Transport Control Protocol (TCP) establishes a virtual connection between a destination and a source.

Telephones that can connect directly with a TCP/IP network. Also known as internet telephones.

The operating mode of redirected SRG IP telephones when connectivity with the main office is unavailable.

SRG50 Configuration Guide

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Contents SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved Task List SRG50 Configuration GuideNN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 About this guide Getting startedAudience AcronymsGetting started Acronyms used in this guide Sheet 2 Command line prompts on display telephones Symbols and conventions used in this guideGetting started Convention Example Used for Word in a special font shownConvention Example Used for Related publicationsGetting Help from the Nortel Web site How to get helpGetting started NN40140-500 SRG50 overview Features SRG 1.5 on BCM SRG50 400SRG50 creation BCM50 default IP addressesPort IP address Subnet mask SRG50 keycode activation BCM50 default user names and passwordsTo activate the SRG keycode Click Load FileTo reboot the system SRG50 and BCM50 features comparisonClick Reboot BCM50 System To verify that the SRG has been successfully createdSRG50 overview Comparison of BCM50 and SRG50 Sheet 2 Supported devicesSRG50 terminology Sheet 1 SRG50 terminologyTerm Description Coordination with the main office call server Normal modeSRG operating modes SRG50 overview SRG50 terminology Sheet 2Normal mode Local mode Local modeAutomatic registration with the main office SRG installation and configuration summarySRG50 overview Process map for installing and configuring an SRG Configuration System IP Subsystem Foundation configurationConfiguration Resources Application Resources Configuration Telephony Global SettingsTask summary IP telephone configurationVoIP trunk configuration Dialing plan configurationConfiguration Telephony Sets All DNs Configuration Telephony Lines Target LinesConfiguration Telephony Lines Active Physical Lines Configuration Telephony Lines Active VoIP LinesRedirection and call forward configuration Call routing configurationConfiguration Telephony Dialing Plan Routing Task summary NN40140-500 CS 1000 and SRG terminology comparison CS 1000 considerationsCS 1000 considerations Comparison of CS 1000 and SRG terms and contexts Sheet 1AC1 Normal and local mode overview Survivability Testing the telephone in local mode Recovery to normal modeVacant Number Routing VNR Virtual trunk capacityBandwidth management Adaptive Network Bandwidth Management Adbwm Network Bandwidth Management NbwmAlternative Call Routing ACR To configure SRG for Nbwm and Adbwm Bandwidth management configuration NBWM, ADBWM,Ensure that the DN Type is Public Unknown To configure Alternative Call Routing with did trunksEmergency Services Access ESA configuration To configure on-site notification To configure Emergency Services AccessS1000 Main Office Settings Sheet 1 S1000 Main Office Settings panelCS 1000 information for the SRG S1000 Main Office Settings Sheet 2 CS 1000 considerations S1000 Main Office Settings Sheet 3 To datafill the S1000 Main Office Settings panelMO Access Code Length Field Values Description Node IDIP telephones numbers and models IP telephones redirectionIP telephone numbers and models Sheet 1 SRG S1000 IP Terminal Details fields Sheet 1 S1000 IP Terminal Details panelField Values Description HardwareTo redirect the telephone to the main office call server To enter the Motn and BuidField Values Description Firmware VersionConfiguration settings for redirected IP Phones IP telephone settingsParameter Setting Firmware upgrade procedure Firmware upgradeSupported firmware Supported IP clients and firmware versionsCS 1000 considerations NN40140-500 Registration password IP telephones setup and configurationTo set the IP telephone registration password Password registration parameters IP telephones setup and configurationIP telephone codec and jitter settings Local mode indicationTo change local mode indication To configure DN records for redirected IP telephones Telephone DN records configurationIP telephones setup and configuration Model Button Select the Capabilities and Preferences tabTo map received numbers to the DN Received numbers configurationTo configure Dhcp settings for SRG operation Dhcp settings configurationCall forwarding options Test Local Mode Configuration settings for redirected phonesTo activate Test Local Mode Configuration settings for redirected IP telephonesTo exit Test Local Mode and return to Normal Mode Features in local modeReceiver volume Delayed ring transferAlarm set Emergency Services SupportHeld line reminder Language and ContrastIP telephones setup and configuration NN40140-500 IP networking, SRG to WAN, main office to WAN Setting up the private VoIP networkVoIP trunks Setting up the private VoIP networkBasic parameters Sheet 1 Basic parametersParameter Value Context Private dialing plan Setting up the private VoIP network Basic parameters Sheet 2Meridian Customer Defined Network Mcdn To enable Mcdn TATMain office QoS settings Sheet 1 QoS settings codec, jitter buffer, and related itemsMedia parameter Settings SIP settings Modules panel, IP Trunks SRG50 Configuration Guide To enter the QoS settings for VoIP trunksFallback configuration VoIP trunking configurationTo enable fallback Network securityGatekeeper routing To configure gatekeeper settings for H323 trunksTo configure routing for outgoing calls Outgoing calls configurationLine pools Call routingSelect the Destination Codes tab Remote Access Package for VoIP trunks SRG Pstn accessTo configure remote access packages To configure destination codes for the Pstn Pstn destination codes configurationExternal attendant support Main office informationPstn access considerations Pstn access and analog devicesAnalog devices considerations Access to system features To configure the DNs for analog devicesPstn access and analog devices Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 IP telephone troubleshooting TroubleshootingIP telephone troubleshooting Sheet 1 Issue / Problem Probable Cause / SolutionIP terminal details Troubleshooting IP telephone troubleshooting Sheet 2IP Terminal Details Sheet 1 Call Server Details Event Id Severity Type CommentsProbable causes for redirection failure TroubleshootingIP Terminal Details Sheet 2 IP telephones manual redirection Troubleshooting fallback to local modeTo manually redirect an IP telephone to the main office IP telephone firmware discrepanciesCannot clear alarms using an alarm set Troubleshooting NN40140-500 Normal mode Telephone features in normal and local modeLocal mode Telephone features in normal and local mode IP Phone 1110 in Local modeIP Phone 1140E in Local mode IP Phone 1120E in Local modeIntercom/Line IP Phone 2002 in Local mode IP Phone 2001 in Local modeIP Phone 2007 in Local mode IP Phone 2004 in Local modeIP Phone 2033 in Local mode IP 2050 Softphone in Local Mode ATA extension featuresFeature Activate Cancel Link key sequences Sheet 1Link *3 Glossary Gatekeeper Gateway H.323 IP telephones Local modeBranch office Call routing Dialing planGlossary Normal mode QoSMain office, main office call server Steering codesIndex 100 101 102
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